¿Quién usa Cin7?

Los mayoristas omnicanal, comercios minoristas, importadores y fabricantes ligeros recurren a Cin7 cuando necesitan una plataforma única que les ayude a contener los costes y expandirse a nuevos mercados y canales de venta.

¿Qué es Cin7?

Cin7 es una plataforma automatizada de gestión de inventarios para marcas cuyos ingresos superan el millón de dólares. Cin7 sincroniza las existencias con las ventas y pedidos en todos los canales de ventas, físicos y online, automatizando los procesos de pedido para lograr una mayor eficiencia. Las marcas que venden o distribuyen productos utilizan Cin7 para reducir los costes, aumentar los márgenes y el flujo de efectivo y mantener un nivel adecuado de existencias. Nota: Cin7 no es adecuado para la gestión de activos.

Información sobre Cin7

Cin7

http://www.cin7.com/

Fundada en 2011

Vídeo de Cin7
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Resumen de precios de Cin7

Cin7 no está disponible en versión gratuita y no ofrece prueba gratis.


Versión gratuita

No

Prueba gratis

No

Cin7: implementación y asistencia

Asistencia

  • En horario ininterrumpido (atiende un representante)
  • Horas laborables
  • En línea

Implementación

  • En la nube, SaaS, web

Formación

  • En persona
  • En directo en línea
  • Seminarios web
  • Documentación

Funciones de Cin7

  • Acceso móvil
  • CRM
  • Equipamiento
  • Gestión de SEO
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de opiniones
  • Gestión de promociones
  • Gestión de varias tiendas
  • Marketing multicanal
  • Marketing por correo electrónico
  • Modelos
  • Seguridad de datos

Lista completa de Plataformas de comercio electrónico

  • Alertas y notificaciones
  • Archivo de documento
  • Creación de informes/análisis
  • Gestión de excepciones
  • Integración de terceros
  • Programación de flujos de trabajo
  • Soporte de base de datos
  • Soporte de mapeo EDI
  • Test de intercambio electrónico de datos

Lista completa de Sistemas EDI

  • Gestión de catálogos
  • Gestión de envíos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de pedidos especiales
  • Pedidos recurrentes
  • Registro de pedido
  • Seguimiento de pedidos
  • Tratamiento de pedidos

Lista completa de Sistemas de gestión de pedidos

  • Carro de compra
  • Comercio móvil
  • Comercio social
  • Gestión de SEO
  • Gestión de canales
  • Gestión de catálogos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de promociones
  • Integración del mercado
  • Marketing por correo electrónico
  • Sincronización de datos

Lista completa de Software de comercio electrónico multicanal

  • Códigos SKU/UPC
  • Códigos de barras/RFID
  • Gestión de artículos
  • Gestión de proveedores
  • Gestión de renovaciones de pedidos
  • Optimización de inventario
  • Previsión
  • Registro de entrada/salida
  • Seguimiento de costes
  • Seguimiento de inventario
  • Seguimiento de números de serie

Lista completa de Software de control de inventarios

  • Compras
  • Códigos de barras/RFID
  • Gestión 3PL
  • Gestión de envíos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de la calidad
  • Gestión de pedidos
  • Gestión de recibo y almacenamiento
  • Previsión
  • Sincronización en tiempo real
  • Varias ubicaciones

Lista completa de Software de gestión de almacenes

  • Acceso móvil
  • Alertas y notificaciones
  • Creación de informes/análisis
  • Equipamiento
  • Gestión de almacén
  • Gestión de inventario de fabricación
  • Gestión de inventario de minoristas
  • Gestión de proveedores
  • Gestión de renovaciones de pedidos
  • Gestión multicanal
  • Identificación del producto
  • Optimización de inventario
  • Previsión

Lista completa de Software de inventario

Alternativas a Cin7

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Opiniones de Cin7

Todas las opiniones

Calificación general

4,3/5

Evaluación media

Facilidad de uso 4,2
Atención al cliente 4,2
Funcionalidades 4,2
Relación calidad-precio 4,1

Evaluar software

Comparte tus experiencias con otros compradores de software.

¡Escribe una reseña!
Vasili K.
MD
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5 /5
  • Facilidad de uso
    4 /5
  • Funcionalidades
    4 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 13/9/2020

"CIN7 ERP for a technical sales business"

Puntos a favor: Intuitive process flow.
Nice fit with existing processes.
B2B Platform.
Customer Service.

Contras: No ability to digitally pick items in a warehouse

Respuesta de proveedores

por Cin7 el 15/9/2020

Hello Vasili,
Thank you for your review. We are happy to know that you found value in our software system and our support team.
We will share your feedback with the product team as we are always looking for improvements.

Sincerely,
The Cin7 Team

  • Fuente de la reseña 
  • Publicado el 13/9/2020
Sean S.
Owner & IT Manager
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    4 /5
  • Facilidad de uso
    3 /5
  • Funcionalidades
    5 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 11/9/2019

"Extremely powerful inventory and order processing and logistic package"

Comentarios: While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.

Puntos a favor: Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.

Contras: The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.

Respuesta de proveedores

por Cin7 el 15/9/2019

Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.

  • Fuente de la reseña 
  • Publicado el 11/9/2019
Suzanne V.
Operations Manager
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5 /5
  • Facilidad de uso
    5 /5
  • Funcionalidades
    5 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 12/1/2021

"Cin 7 Supported a 112% Growth in Sales"

Comentarios: Our onboarding was long as we had specific requirements we wanted to fulfil before going live. The implementation Specialized [SENSITIVE CONTENT HIDDEN] was excellent, patient and accommodating while we established workflows and set up the data. When we moved to post-live Support we were handed to [SENSITIVE CONTENT HIDDEN] who was equally amazing in his support of our project. He always went above and beyond to answer our many questions in a timely fashion. We ran smoothly through Q4 with a growth of 112% in sales. Without Cin7 we would not have been able to fulfil the orders we the ease we did

Puntos a favor: Once we were running the system is seamless. The inventory management is accurate and connects to our shopify sites (3) and NuOrder. We now have transparency of inventory across the organization. We were able to do small customizations to give us the detailed reporting we need in all departments of the business.

Contras: Support has been very good and are always quick to get to our questions. The hours are the only area of improvement I would suggest. For our business (retail/wholesale) we required longer than the suggested 6 week onboarding. I am very please Cin7 was able to accommodate this as now our system is exactly what we need with established workflows that can grow with our business. If we had not taken the extra time to get it right I anticipate the teams user experience would have been painful

  • Fuente de la reseña 
  • Publicado el 12/1/2021
Glenn J.
MD
Artículos deportivos, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    1 /5
  • Facilidad de uso
    3 /5
  • Funcionalidades
    2 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    1 /5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 18/6/2020

"Full of bugs with appalling customer service"

Comentarios: The platform is full of bugs
The platform is full of bugs. On-boarding was appalling. Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings......took 5 days to re-enter the data. One of the main features is supposed to be having a single point of product truth, in reality its anything but, our Shopify store does a better job of managing stock and new product loading.
Help is slow and lacks basic workflow understanding. Support have no interest in anything outside the basic video help tutorials.....other than quoting for custom integration! We paid for the Xero migration, this was not completed so our accountant managed the transition from MYOB. Its taken 18 months to get that charge refunded...$3800..... Our on-boarding was a failure, we have asked for a discount as the system has not been delivering what we have paid for.......point blank refusal.....just an offer to discount a new on boarding process.....that''s right must be our fault! I have been very patient, multiple e-mails, phone calls with support but no movement at all. I will be moving to Tradegeko as soon as possible and taking these guys to small claims to recoup the costs we have invested into this platform. Sales people are very slick, on boarding team are nice people......but the product is full of bugs and middle management deliver appalling customer service. Stay away.

Puntos a favor: Integration with our e-commerce stores.
Integration with our 3PL.

Contras: Features full of bugs.
Constant stock syncing errors.
Poor on-boarding.
Appalling support.

Respuesta de proveedores

por Cin7 el 29/6/2020

Thank you for your feedback, Glenn. Our aim is to continuously improve our services, so we appreciate the time you took to share with us your experience. While our records show that we have been in contact with you to resolve your issues, we regret that we have been unable to satisfy your specific workflow requirements. We still believe there is an opportunity for us to work together and to ensure the platform works for your business. Please contact customer support if you wish to discuss this further.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 18/6/2020
Michael R.
MD
Ropa y moda, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    4 /5
  • Facilidad de uso
    3 /5
  • Funcionalidades
    4 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    6/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 29/9/2020

"Great Softwear with huge potential let down by inability of staff"

Comentarios: We were intending to create a central platform for processing of orders from several channels. Unfortunately, the knowldege of the Cin7 team, and their abilty to understand our requirements, let down what would otherwise be a great product. I have no doubt the software has far greater ability than we would ever need, but without a knowlegeable team and willingness to understand the basic requirements, it makes it extremely hard work.

Puntos a favor: The flexibility and ability to adapt to our business needs, and the relative ease of configuring to our requirements. Good plug-ins, although obviously a new development still very much in beta stage.

Contras: Quality and attitude of the team, lets down what would otherwise be a great system, emphasised by an over enthusiatic initial sales person who promised everything, and leave the implimenttation team to pick up the tab. Implimentation dragged on for many many months longer than planned, with poor communication, and having to resort to strongly worded emails to get any response at all. 9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue. Some basic business and customer service training of their staff would go a long way to improving the experience.

Respuesta de proveedores

por Cin7 el 4/11/2020

Hi Michael,

Thank you for taking the time to review Cin7 and for sharing your concerns.

I'm sorry to hear that your experience with our customer support didn't meet your needs or expectations. We understand some of our staff have already been in touch with you to understand and resolve the issues you were experiencing.

We understand some of the delays were a result of a lack of response from your 3PL contact. We also recognise some of your unique customization requests were not feasible from our end. We are currently making improvements to our sales approach to be sure we understand customer requirements upfront. We've also recently hired more support team members with experience in leading SaaS businesses to meet the growing demand for Cin7. All of this to help ensure this won't happen to anyone else.

Thank you again for the feedback and choosing Cin7. It really helps us improve for you and our other customers.

Doug (CMO)

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 29/9/2020