The Receptionist for iPad

Nice Visitor Tracking Application

Puntos a favor:

This application is very light and can be installed easily. It is a very simple application using which we can track visitors and also check who is expected to visit on a particular day

Puntos en contra:

There are no cons. This is a very small application and everything has be thought of

New receptionist customer - we have yet to experience all of the features but so far a great product

Comentarios: Communication in general with the sales/service team has been excellent. They responded quickly with any questions we may have and immediately provided support. Shoutout to [SENSITIVE CONTENT]
and [SENSITIVE CONTENT]
for providing great customer service!

Puntos a favor:

The contact list and its accuracy is one of the strong points of this product. The other is the ability to integrate our Active directory. Although we have not use this product in a production environment just yet I have tested and piloted a few of the available features. I like that it is easy to customize and manage.

Puntos en contra:

To be honest we haven't used it long enough to give a valid "con," we're currently waiting to move into our new office to pilot this product in a production environment.

Good and bad. Lacking features in specific areas.

Puntos a favor:

Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests. Everything works as it should.

Puntos en contra:

Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist. Suggestions include: Ability to backdate checkout of guests in portal. Ability to receive notification if guest does not checkout by end of day or preset time. Ability to delete guests that are registered in device. Ability to block guests that have pre-registered and flag if guest attempts to re-register. Ability to send notifications on check out of guest. Ability to customize e-mail notification form and change sender address. Ability to fast sign in via phone OR e-mail address (make it customizable) Better layout for customizing visitor interface, what you see in portal is not always what you get. Ability to see how many times a guest has checked in previously by simply clicking on a previous visit. (Maybe more statistics)

Receptionist Great for school volunteer check-in

Comentarios: The customer service and assistance with set-up was incredible. [sensitive content hidden] was so patient and helpful with all aspects that she made it fun and educational.

Puntos a favor:

The Receptionist is easy to install, use and allows us to keep track of all the volunteers on our school campus. It is also helpful in the event of emergency that we can have a list of our volunteers on campus so we can have a complete head count.

Puntos en contra:

If you want to have your visitor name badges/labels in 4 color they are very expensive so I wish there was a less expensive alternative.

Great platform for small or large business

Comentarios: One of the easiest platforms on the market, especially for a small business that is just getting familiar with implementing a visitor management system. The staff are very helpful and accommodated our needs as much as possible.

Puntos a favor:

The setup layout is straightforward and easy to figure out and manage.

Puntos en contra:

More customization for the button types. Wish we had the option to stop a visitor from registering upon check in and receive an instant notification if someone selected yes to a Covid-19 screening questions.