--- description: ¿Qué piensan los usuarios de Gold-Vision CRM? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Gold-Vision CRM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gold-Vision CRM - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Programa CRM](/directory/2/customer-relationship-management/software) > [Gold-Vision CRM](/software/133582/gold-vision-crm) # Gold-Vision CRM Canonical: https://www.capterra.es/software/133582/gold-vision-crm Page: 1 / 7\ Siguiente: [Next page](https://www.capterra.es/software/133582/gold-vision-crm?page=2) > Gold-Vision CRM es una plataforma de ventas y automatización de marketing venta asequible, integrada y totalmente personalizable para empresas del mercado medio. > > Verdict: Rated **4.6/5** by 131 users. Top-rated for **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Gold-Vision CRM? Cualquier empresa que busque software de ventas y marketing. Con clientes de todos los sectores y una configuración altamente configurable, Gold-Vision se utiliza para la gestión de ventas, marketing y mesas de asistencia. ## Quick Stats & Ratings | Metric | Valoración | Detail | | **En general** | **4.6/5** | 131 Opiniones | | Facilidad de uso | 4.5/5 | Based on overall reviews | | Asistencia al cliente | 4.8/5 | Based on overall reviews | | Relación calidad-precio | 4.5/5 | Based on overall reviews | | Funcionalidades | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Esteiro Business Solutions - **Founded**: 2001 ## Commercial Context - **Precio inicial**: 35,00 GBP - **Target Audience**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, francés, inglés - **Available Countries**: Canadá, Estados Unidos, Reino Unido ## Funcionalidades - Acceso móvil - Almacenamiento de documentos - Análisis de campañas - Análisis predictivo - Automatización de marketing - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro - Campañas de goteo - Captura de clientes potenciales - Contactos compartidos - Creación de informes y estadísticas - Cualificación de leads - Distribución de clientes potenciales - Enrutamiento automatizado - Generación de clientes potenciales - Generación de clientes potenciales - Gestión de actividad de ventas - Gestión de campañas - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de flujos de trabajo - Gestión de modelos - Gestión de proyectos - Gestión de tareas - Gestión de tickets de soporte - Gestión del pipeline - Gestión del pipeline de ventas - Herramientas de colaboración - Importación y exportación de datos - Informes de ventas - Informes personalizables - Marketing multicanal - Marketing por correo electrónico - Métricas de rendimiento - Panel de actividades - Para el sector de los seguros - Presupuestos y estimaciones - Previsión de ventas - Programación - Páginas de aterrizaje y formularios web - ROI Tracking - Segmentación - Seguimiento de clientes - Seguimiento de conversión - Seguimiento de interacciones - Seguimiento de visitantes de la web - Sistema de calendarios o recordatorios - Third-Party Integrations ... and 13 more features ## Integrations (17 total) - Breeze - Docusign - Eventbrite - Gmail - Google Analytics 360 - Google Maps - Lead Forensics - LiveChat - Loqate - Meta for Business - Microsoft 365 - Microsoft Outlook - Opera 3 - QuickBooks Online - Sage 50 Accounting ... and 2 more integrations ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programa CRM](https://www.capterra.es/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Programa CRM](https://www.capterra.es/directory/2/customer-relationship-management/software) - [Sistemas automatizados de ventas](https://www.capterra.es/directory/12/sales-force-automation/software) - [Software CRM online](https://www.capterra.es/directory/30072/online-crm/software) - [Software CRM para constructoras](https://www.capterra.es/directory/30657/construction-crm/software) - [Herramientas de administración de leads](https://www.capterra.es/directory/30017/lead-management/software) ## Alternativas 1. [HubSpot CRM](https://www.capterra.es/software/152373/hubspot-crm) — 4.5/5 (4444 reviews) 2. [Zoho CRM](https://www.capterra.es/software/155928/zoho-crm) — 4.3/5 (6958 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.es/software/204998/bigin-by-zoho-crm) — 4.7/5 (715 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.es/software/61368/salesforce) — 4.4/5 (18760 reviews) 5. [Dynamics 365](https://www.capterra.es/software/157279/dynamics-365) — 4.4/5 (5804 reviews) ## Opiniones ### "A Solid and user friendly solution" — 5.0/5 > **Buket** | *30 de octubre de 2023* | Bienes de consumo | Recommendation rating: 10.0/10 > > **Puntos a favor**: Gold-Vision CRM has been exceptionally well-received by all our users, and the reason is clear – its remarkable flexibility and power. The advantages of this system begin with the dedicated team behind it. With all departments collaborating and actively participating in its development, they prioritize meeting the genuine needs of users over simply chasing trends. As a result, Gold-Vision has evolved into a feature-rich CRM system over the years. Managing accounts and contacts is straightforward, and the clarity of opportunities is further enhanced by the ability to cross-reference them with other data points, ensuring all relevant stakeholders are included. Lead management is efficient, preventing duplication of efforts. What sets the system apart, however, is its robust search and filtering capabilities. This empowers users to quickly locate critical data, which can then be saved, streamlining repetitive tasks. Additionally, the system offers comprehensive reporting, presenting data through dynamic charts and graphs that are both user-friendly and allow for in-depth exploration. > > **Desventajas**: We've encountered a couple of minor bugs, but I'm confident they'll be resolved asap. I do find the system's interface a bit cluttered and less intuitive. Certain parts of the system can also be somewhat challenging to grasp but overall we are very pleased with it. > > Gold-Vision has enabled us to consolidate various systems into a unified platform, resulting in improved efficiency and enhanced data visibility. The online chat support has proven invaluable allowing team members to proactively address any challenges they encounter. I wholeheartedly endorse Gold-Vision for anyone seeking a new CRM system. I must also mention the exceptional support provided by \[sensitive content hidden\] throughout the entire development process ----- ### "Yewdale - Customer Experience Review" — 4.0/5 > **Shaun** | *14 de enero de 2021* | Comercio mayorista | Recommendation rating: 9.0/10 > > **Puntos a favor**: Integrated with our business easily and is now a go-to function for us in Customer Care. We use this regularly every day and is now used as our CRM for all customer contact with us. The ticketing system is excellent and the integration allows you to track your emails via the ticket reference to keep a record of all contact for each ticket. There is also a dashboard function which helps you to monitor and analyse incoming tickets and trends to report on. > > **Desventajas**: There are still some more advanced features I would like to see from Goldvision in the future. This would include more advanced reporting for tickets, particularly for our Customer Care aspect and further integration with some of the other platforms we use would prove very handy too. > > Goldvision is helping us to keep a track of all of our customer contact and complaints. It allows us to to open tickets and follow the tickets through to resolution. The email tracking system is great so you can view all of the email contacts for each ticket at once. It allows us to add any photos or notes to view on each ticket and also integrates with our phone system outbound to leave call notes. This allows for a detailed investigation for each ticket and all of the tools we need to complete a thorough investigation through to a resolution. It also allows us to tag individual products and issues leading to more detailed and easily accessible reporting. ----- ### "OK but better out there" — 3.0/5 > **Usuario verificado** | *19 de enero de 2023* | Construcción | Recommendation rating: 4.0/10 > > **Puntos a favor**: Flexible and if you are IT savvy you can probably mostly build what you need. It does seem highly configurable if you know what you are doing which is probably a plus over other CRMS > > **Desventajas**: Doesnt integrate with many other apps and platforms. Completely lacking basic CRM functions like a visible sales pipeline. No automatic mail and contact tracking like for example Hubspot. If you want to integrate with anything basic like a 3CX phone system we found the support obstructive and they want to charge you. > > Probably OK if you don't want to integrate with anything else and you have time and knowledge to filter out unneccesesary stuff and build your own dashboards. ----- ### "A CRM that can flex and fit to your companies needs." — 5.0/5 > **Lee** | *13 de noviembre de 2019* | Entretenimiento | Recommendation rating: 10.0/10 > > **Puntos a favor**: Gold-Vision CRM has had the same reaction with all users in our company. That is simply how flexible it is and how powerful it is. The pros start with the team behind it. All departments work together in the office and make sure they all get involved in areas of the product so they are making what the users need not what they think will be "cool". This means Gold-Vision is a system that has been built up over the year to be a fully featured CRM. Account/Contact Management is simple, Opportunities are clear and can be cross linked to any other aspect of the data so you can include all stakeholders in the process. Lead Management is clear and makes sure you don't double up with duplicates. The whole system though is driven with really powerful searching and filtering. So finding that single piece of data that is crucial to your process is fast and can be saved, making sure you can save time on repetitive tasks. You can report all data into a a range of charts and graphs, all dynamic and easy to drill down into. Applying the powerful filtering you can create lists for targeted marketing campaigns, quickly and easily. Then using the drag and drop template maker create stylish content templates. We also use a third party integration to track website visits. When you get stuck you have a number of options to the reach the support team and this is part of the price so no extra spend on something you may not need. A great help site and a range of quick and simple help videos. > > **Desventajas**: Honesty, haven't found anything yet that we found that is a Con. When we have had an issue with have found a workaround, or checked our workflow to see if we have been doing things a way that can be made better. > > Note only a great experience with the software but also with the team. Non pushy sales, understanding project managers, amazing training and a very knowledgeable support team. ----- ### "Solid system now upgraded beautifully\!" — 5.0/5 > **Bev** | *25 de noviembre de 2019* | Servicios financieros | Recommendation rating: 10.0/10 > > **Puntos a favor**: Loved the system before but with the V8 upgrades which gives the CRM a new look and feel to menus and tool bars / views etc, it's even easier to use and without any detriment to its' already great functionality. Whether you need the system for pre-sales (leads), opportunities, marketing or something else, every screen is tailor-able making user input screens relatable and provides the facility to include terminology and fields more relevant to your business. I've worked with Gold-Vision CRM now for the last 8 years and still love using every bit of it\! > > **Desventajas**: No 'cons' for me - we are happy with Gold-Vision > > What makes it so perfect as my marketing tool, is the integration of CRM with Connect e-marketing. Great CRM segmentation functionality, no exporting / importing of data to 3rd party e-marketing systems and no manipulation of data in Excel spreadsheets before I can send out a campaign\! And, at the end of the day, the CRM is constantly updating the campaign data for reporting purposes and most importantly ensures our company remains GDPR compliant\! ----- Page: 1 / 7\ Siguiente: [Next page](https://www.capterra.es/software/133582/gold-vision-crm?page=2) ## Links - [View on Capterra](https://www.capterra.es/software/133582/gold-vision-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data