¿Qué es MemberClicks?

Las asociaciones, cámaras y empresas de gestión de asociaciones usan las soluciones de software integradas de MemberClicks para gestionar sus membresías de manera más sencilla y productiva. Capta e involucra a los miembros más fácilmente y aumenta los ingresos con sus funciones de gestión integrada de sitios web, consolidación de correo electrónico, creación de informes, gestión de eventos virtuales y presenciales, gestión de formación y certificaciones, ofertas de trabajo y más. La tecnología de MemberClicks está respaldada por una excelente asistencia al cliente. Más de 3500 clientes confían en MemberClicks para lograr sus objetivos.

¿Quién usa MemberClicks?

Las asociaciones, cámaras y empresas de gestión de asociaciones usan las soluciones de software integradas de MemberClicks para gestionar sus membresías de manera más sencilla y productiva y generar ingresos.

¿Dónde se puede implementar MemberClicks?

Cloud, SaaS, Web

Sobre el proveedor

  • Personify
  • Ubicado en Vienna, EE. UU.
  • Fundada en 1998
  • Asistencia telefónica
  • Chat

Países disponibles

Canadá, Estados Unidos

Idiomas

inglés

Sobre el proveedor

  • Personify
  • Ubicado en Vienna, EE. UU.
  • Fundada en 1998
  • Asistencia telefónica
  • Chat

Países disponibles

Canadá, Estados Unidos

Idiomas

inglés

Imágenes y vídeos de MemberClicks

MemberClicks Software - 1
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Vídeo de MemberClicks
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MemberClicks Software - 5

Comparar el precio de MemberClicks con productos similares

MemberClicks

238,00 US$/mes
Versión gratuita
Prueba gratis
48,00 US$/mes
Versión gratuita
Prueba gratis
N/A
Versión gratuita
Prueba gratis
N/A
Versión gratuita
Prueba gratis

Funciones de MemberClicks

  • Alertas y notificaciones
  • Base de datos de miembros
  • Comunicación con miembros
  • Creación de informes/análisis
  • Directorio de miembros
  • Gestión de aplicaciones
  • Gestión de calendarios
  • Gestión de contactos
  • Gestión de cotizaciones
  • Gestión de eventos
  • Gestión de inscripción
  • Gestión de membresías
  • Gestión de participantes
  • Inscripción de grupos
  • Marketing por correo electrónico
  • Portal de miembros
  • Procesamiento de pagos
  • Renovación de inscripciones
  • Seguimiento de asistentes
  • Tipos de miembros

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Opiniones de MemberClicks

Evaluación media

General
4,4 (447)
Facilidad de uso
4,1 (447)
Atención al cliente
4,7 (447)
Funciones
4,1 (447)
Relación calidad-precio
4,4 (447)

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
50%
4
40%
3
6%
2
2%
1
1%
Lori K.
Lori K.
Project Manager en EE. UU.
Usuario de Linkedin verificado
Seguridad pública
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The product is good and somewhat easy to use, but It's the service that keeps us happy.

5,0 hace 4 años

Puntos a favor:

Easy to use website creation area. Be able to update our website easily helps us to keep the content more current. Easy to create reports for our magazine distribution and other media distribution. It is easy to create the needed forms for our special events. The dashboard is a great way for my board of directors to view current membership numbers, this saves me time and I don't have to provide a report each month. It is nice having a help desk link to get questions answered quickly. It is also helpful to have the Tuesday and Thursday training sessions show up on my google calendar so that I can learn memberclicks funtionality on a weekly basis. Our members find it easy to use as well. They can update there membership rosters with a simple click of a button. They can add just as easily by clicking a button to add a new member to there roster.

Puntos en contra:

I do not like the limitations of the content we want to creation, such ad emails. There seems to be a lot of limitations of size and file types. I do not like that an invoice does not automatically update after a service director updates there individual profile list of there active members. They have to call our office for us to click several buttons and create a new invoice so they can pay it. Our organization has annual renewal of over 7000 people, a simple button that the service director could puch once the roster has been updated to update the invoice automatically is something memberclicks needs to add. I know that we are not the only organization that does group membership types. Annother feature that would be nice is to be able to see more detailed demographics on our e-blast system. I know we can see who opened it but additional data would be nice.While the help desk page provides alot of information, I would like to see more video content on how to do things with memberclicks. I prefer video over reading long pages because i do not have alot of time in my day to search for the answers, which is why if it takes me more then 10 minutes to find an answer, I will stop looking and call customer service.

Carol T.
Director of Operations en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

LACPA's Review of MemberClicks

5,0 hace 7 meses

Comentarios: It's been very nice working with MC and they have always been there for us. However, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced. Why doesn't this happen automatically?

Puntos a favor:

As a non-technical person, it was pretty easy to learn. We are very thankful for your Help Team. Although, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced more often. Why doesn't this happen automatically?

Puntos en contra:

We are unable to have fields where we want them. You have some main fields we use, but not all, so we created custom fields, but they are not where we'd like them to be. Example: Degree - It should be where the name information is listed.

Respuesta de Personify

hace 7 meses

Hi Carol, Thanks for your review! A member of our Customer Success team will be in touch with you regarding some of the points you mentioned. - The MemberClicks Team

Nancy G.
Director en EE. UU.
Gestión de organizaciones sin ánimo de lucro, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Using product for two months and feeling frustrated

3,0 hace 4 años

Comentarios: I did not have a positive experience with my on-boarding specialist. There was often confusion about appointment times; work that was promised was not completed timely; in fact, some of it has still not been done and we have been live for two months. When the system went live, renewal notices were sent to all my members and they were only supposed to go to the ones that had lapsed. My Board of Directors approved the rather large expenditure to purchase the system and then my credibility was impacted when I had to explain why members that had already paid for the year, were receiving a bill. Even though I had put in writing to the on-boarding specialist that the renewal notices for 2019 were to go our in November 2018, they went out September 1st. When I questioned this, I was told there was a bit of confusion. Thank goodness the help team members have been responsive and have tried to help sort out any problems.

Puntos a favor:

As the director of a member based association, I contacted my fellow directors in other states that were using MemberClicks to ask about their experience with the product. They all recommended it noting just a few problem areas. I had an amazing demo experience with a very knowledgeable and friendly staff person who sold me on the product. Having the ability to track membership, generate invoices and track payments was a key reason for choosing the product. I hope that in a year's time, my comfort level with using the system will be such that I can realize the benefits we envisioned when purchasing the product. I will say the help desk staff are very responsive and accessible.

Puntos en contra:

I have used other AMS products in other jobs so I have a basis for comparison in terms of what these systems can do. I would like to see MemberClicks streamline the creation of notices for members. For example, right now I have to create a notice for every single type of member (e.g. notice about payment of dues). It would be much easier if I could create a notice and then click which members it applies to rather than having to copy and paste the info into 8 different notices. Also, I know there are videos and staff available by e-mail but it would be helpful to have a guide or instruction manual that includes step by step instructions, rather than having to search through a bunch of articles. Also, I would love to be able to produce membership and revenue reports.

Carol W.
CEO en EE. UU.
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

MemberClicks is a full service AMS

5,0 hace 3 meses

Comentarios: We previously had a database that was designed for membership organizations with singular members not business members like ours. The switch was not easy because of all of the training requirements, but if you take the time to do it right MemberClicks is a real asset for your business. Our database is cleaner and more comprehensive than it has been in my 20 years with this organization.

Puntos a favor:

if it's set up right and the entire staff commits to using it daily, it works for association management.

Puntos en contra:

They continually changed their name and we got tired of it. (JK)

Jackie R.
Jackie R.
Executive Director en EE. UU.
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Exceptional customer service makes this product TOP RATED!

5,0 el año pasado

Comentarios: MemberClicks has enabled us to provide a more useful website. Our engagement has increased and members are able to easily find pages they are looking for. The event management is very user-friendly. I give them an A+ in customer service and continued improvements!

Puntos a favor:

As a small organization its important to have access to customer support. Memberclicks excels here. The product is very user-friendly and customizable to my needs. They continue to improve the product and we are very happy to partner with them. The reports you can run provide real-time information and help us provide quality service to our members.

Puntos en contra:

Getting use to the layout of the pages requires extra effort when placing items on the page. Learning to use tables helps the best but still requires attention to detail. Sometimes I spend extra time lining the pages up to keep the professional appearance.