¿Quién usa Qualtrax?
Qualtrax trabaja con sectores altamente regulados en los que se requiere el cumplimiento de estándares como ISO 17025, 17020, 13485 y 9001, ASCLD/LAB, GFSI, FDA, ACLASS y FQS.
¿Qué es Qualtrax?
El software de cumplimiento Qualtrax consiste en un sólido control de documentos, automatización de procesos y gestión de capacitación de empleados. Qualtrax proporciona la herramienta para gestionar auditorías internas y externas y simplificar la gestión de calidad de los sectores altamente regulados, en los que se requiere el cumplimiento de estándares como ISO 17025, 17020, 13485 y 9001, ASCLD/LAB, GFSI, FDA, ACLASS y FQS. Qualtrax simplifica enormemente la gestión de documentos, el seguimiento del flujo de trabajo y el control de procesos comerciales y de fabricación.
Información sobre Qualtrax
Fundada en 1993
Resumen de precios de Qualtrax
Qualtrax no tiene versión gratuita, pero ofrece una prueba gratis. Consulta más información sobre precios de Qualtrax a continuación.
Funciones de Qualtrax
Opiniones de Qualtrax
Mostrando 5 de 45 opiniones
Publicado el 1/5/2019
Choose your Qualtrax Admin carefully!
Comentarios: Centralized, and standardized, the required controlled documents for our laboratory system, over 400 documents divided into about 10 operational divisions. The management of this system is now taking just a fraction of time that was required with our legacy system. The developed workflows have likewise centralized, and significantly standardized, many of our quality assurance processes. It is now far more difficult for a particular incident resolution process to become "lost in the system" than before the online workflow capability was implemented.
Puntos a favor: Extremely configurable, flexible, powerful workflows. Your realized value of the workflows will be directly proportional to the skill and dedication of the system admin(s) and the workflow designers. Document management system is a full featured system, capable of handling both controlled and uncontrolled documents, even to mixing them within a given folder, providing for a flexible, convenient integrated document management system. The system of user groups utilized by the package facilitates the flexible, easy management of controlling function authorization for all users, and visitors, on the system. Again, the design and implementation of the security groups, a function of the system admin(s) will have a massive influence on the functionality of this feature.
Contras: Data mining capabilities are limited. Massive amounts of information can be input, but accessing the information with reporting tools, such as Crystal Reports, is not robustly supported.
Publicado el 16/8/2019
Qualtrax - A Customer's View
Comentarios: As anyone who has worked with Software knows, software is only half of the package. Customer support, and service comprises the other half. As much as I love the Qualtrax Software, it’s the support and employees that make your company. Every single person I have interacted with has been not only helpful, and friendly, but genuinely kind. The support we have received is stellar and I would recommend Qualtrax for that aspect alone. The site for customers to submit desired features for possible implementation tells me that you take the needs of your customers seriously; that you value our suggestions and needs, which is rare in a company. Usually companies will say they want your feedback but it’s all talk. What you have done to engage your customers in the development process is impressive. Not only did you set the site up you give us feedback on the status of our suggestions. I am truly impressed by your company as a whole. The employees that have worked to help us over the years with setup, updates, renewals and issues have been amazing, I can’t thank them enough.
Puntos a favor: The ability to customize the database to fit our needs. The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect. I've never worked with a software company that was so invested in there product. Your employees take pride in the work they do and it only takes five minutes of talking with them to see this.
Contras: There are some features in regards to the workflows that fall short of allowing us to be truly compliant.
Publicado el 26/11/2019
They Just Get It!
Comentarios: The folks at Qualtrax are passionate about their product and it shows whenever you interact with them. They are eager to help and eager to make their product better. They listen to their customer-base and make improvements and enhancements based off that feedback. That's not something you experience very much with today's technology. The people at Qualtrax just understand the importance of what you're doing.
Puntos a favor: We have been using Qualtrax since 2012 and we moved to the Hosted version of Qualtrax in 2017. Having control over every aspect of your documents lifecycle, whether hosted or not, is powerful. And Qualtrax is a powerful application. Complete control over you documents, processes, workflows, testing and training. The most exciting part for me from an administrative and IT front - this is THE most worry-free application we use. It works flawlessly and reliably!
Contras: I wish there were more video tutorials or vlogs on how to get the most out of Qualtrax (Workflows - yes please!). Qualtrax support is top notch though and they have no problems with getting what you need in a timely fashion. I just want more!
Publicado el 30/4/2019
User since 2011
Puntos a favor:
Ease of document use
Document conversion to pdf
Contras: Help guide not updated for new cloud based system
Publicado el 13/2/2019
Flexible, User Friendly Quality System
Comentarios: We have fully automated periodic review of documents and have successfully and easily integrated newly acquired sites into our Quality Management system utilizing the bulk upload and automatic approval features. We are staying compliant with competency testing through use of the training module which tracks required, completed, and incomplete training and allows expiry of training each year. Qualtrax support is always great, very response, and able to provide admin level users with great support through user forums and resource documents. We are also able to troubleshoot our own on-prem instance through access to error logs.
Puntos a favor: The flexibility of the Qualtrax software is by far the biggest selling point. The customizable and configurable workflows have helped our organization go almost entirely paper free in our Change Control, Deviation, CAPA and A/P invoice process. We are also looking to add additional workflows in the near future for software access and Action Item tracking.
Contras: There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums.