¿Qué es Qualtrax?

El software de cumplimiento Qualtrax consiste en un sólido control de documentos, automatización de procesos y gestión de capacitación de empleados. Qualtrax proporciona la herramienta para gestionar auditorías internas y externas y simplificar la gestión de calidad de los sectores altamente regulados, en los que se requiere el cumplimiento de estándares como ISO 17025, 17020, 13485 y 9001, ASCLD/LAB, GFSI, FDA, ACLASS y FQS. Qualtrax simplifica enormemente la gestión de documentos, el seguimiento del flujo de trabajo y el control de procesos comerciales y de fabricación.

¿Quién usa Qualtrax?

Qualtrax trabaja con sectores altamente regulados en los que se requiere el cumplimiento de estándares como ISO 17025, 17020, 13485 y 9001, ASCLD/LAB, GFSI, FDA, ACLASS y FQS.

¿Dónde se puede implementar Qualtrax?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local)

Sobre el proveedor

  • Qualtrax
  • Ubicado en Blacksburg, EE. UU.
  • Fundada en 1993
  • Asistencia telefónica
  • Chat

Países disponibles

Australia, Canadá, Estados Unidos, México, Reino Unido

Idiomas

alemán, coreano, español, francés, inglés y otros 4

Sobre el proveedor

  • Qualtrax
  • Ubicado en Blacksburg, EE. UU.
  • Fundada en 1993
  • Asistencia telefónica
  • Chat

Países disponibles

Australia, Canadá, Estados Unidos, México, Reino Unido

Idiomas

alemán, coreano, español, francés, inglés y otros 4

Imágenes y vídeos de Qualtrax

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Vídeo de Qualtrax
Qualtrax Software - 1
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Qualtrax Software - 4
Qualtrax Software - 5

Comparar el precio de Qualtrax con productos similares

Qualtrax

No disponible
Versión gratuita
Prueba gratis
1500,00 US$
Versión gratuita
Prueba gratis
No disponible
Versión gratuita
Prueba gratis
5000,00 US$/año
Versión gratuita
Prueba gratis

Funciones de Qualtrax

  • Acceso móvil
  • Acciones preventivas y correctivas (CAPA)
  • Administración de la formación
  • Alertas y alzada
  • Alertas y notificaciones
  • Almacenamiento de documentos
  • Aprendizaje asíncrono
  • Aprendizaje colaborativo
  • Aprendizaje mixto
  • Aprendizaje móvil
  • Aprendizaje sincronizado
  • Archivo y conservación
  • Automatización de procesos empresariales
  • Búsqueda de texto completo
  • Captura de documentos
  • Captura de imagen
  • Certificación y licencias
  • Clase virtual
  • Codificación y control de documentos
  • Configuración de flujos de trabajo
  • Control de calidad de proveedores
  • Control de procesos de aprobación
  • Control de versiones
  • Controles o permisos de acceso
  • Conversión de archivos
  • Creación de informes de incidentes
  • Creación de informes de riesgos
  • Creación de informes/análisis
  • Cumplimiento del código
  • Diseño y modelado del proceso
  • ERP (Enterprise Resource Planning)
  • Editor gráfico del flujo de trabajo
  • Enrutamiento
  • Evaluación de riesgos
  • Gestión de auditorías
  • Gestión de calendarios
  • Gestión de calibración
  • Gestión de citas
  • Gestión de comentarios
  • Gestión de cursos
  • Gestión de documentos
  • Gestión de excepciones
  • Gestión de expediciones
  • Gestión de flujos de trabajo
  • Gestión de formularios
  • Gestión de incidentes
  • Gestión de inspecciones
  • Gestión de instrumentos
  • Gestión de la conformidad
  • Gestión de la formación
  • Gestión de pedidos de trabajo
  • Gestión de quejas
  • Gestión de riesgos
  • Gestión de tareas
  • Gestión del cambio
  • Gestión del mantenimiento
  • Herramientas de colaboración
  • Impresión de certificados/etiquetas
  • Integraciones de terceros
  • Investigación de accidentes
  • Mantenimiento preventivo
  • Modelos de informes
  • Panel de actividades
  • Panel de comunicaciones
  • Programación de calibración
  • Programación del mantenimiento
  • Seguimiento de la conformidad
  • Seguimiento de problemas
  • Seguimiento de quejas de clientes
  • Seguimiento del avance
  • Sin código
  • Uso compartido de archivos

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Opiniones de Qualtrax

Evaluación media

General
4,9
Facilidad de uso
4,5
Atención al cliente
4,9
Funciones
4,6
Relación calidad-precio
4,7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
91%
4
7%
3
2%
Greg
Greg
Systems Administrator en EE. UU.
Usuario de Linkedin verificado
Fuerzas del orden público, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

They Just Get It!

5,0 hace 3 años

Comentarios: The folks at Qualtrax are passionate about their product and it shows whenever you interact with them. They are eager to help and eager to make their product better. They listen to their customer-base and make improvements and enhancements based off that feedback. That's not something you experience very much with today's technology. The people at Qualtrax just understand the importance of what you're doing.

Puntos a favor:

We have been using Qualtrax since 2012 and we moved to the Hosted version of Qualtrax in 2017. Having control over every aspect of your documents lifecycle, whether hosted or not, is powerful. And Qualtrax is a powerful application. Complete control over you documents, processes, workflows, testing and training. The most exciting part for me from an administrative and IT front - this is THE most worry-free application we use. It works flawlessly and reliably!

Puntos en contra:

I wish there were more video tutorials or vlogs on how to get the most out of Qualtrax (Workflows - yes please!). Qualtrax support is top notch though and they have no problems with getting what you need in a timely fashion. I just want more!

Christy
Quality Assurance Officer en EE. UU.
Fuerzas del orden público, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great Product for Managing Quality

5,0 hace 12 meses

Comentarios: Overall - I'm very happy with Qualtrax. I tell my lab director 'Give me two to three years to get Qualtrax purring for me than I can kick back and relax." I'm tired of being a 'clerical' QAO who spends all my time moving paperwork from the inbox to a file folder. I can see how Qualtrax will reduce the amount of paperwork going over my desk, so I can concentrate on other quality projects. Technical support is just an email away and they have been so great about getting back to me and assisting me in all my beginner questions. Qualtrax Tech support outshines any support for any other software that I've used.

Puntos a favor:

Before Qualtrax, in document management, so much of my time was caught up in writing memos, marking up documents and distributing information. With Qualtrax, the system is automated for me. I can make the changes in a document, send it for the review process and once approved, my staff is informed on the changes through email. Training - I can create the training assignment once and set the training so it can be automatically assigned to a specific set of staff members each year. An email is sent to everyone assigned for the training. They complete the training and I can run a report to see who was assigned and who completed the training. The reports are easy to create and view. No more stacks of paperwork to collate and file. No more Excel spreadsheets tracking who did and didn't do the training. Supervisors can see who did what training without coming to my office. The last powerful feature of Qualtrax I'm using the most are the workflows. I can make workflows to mimic the processes we do in the lab to reduce the amount of paperwork floating through my lab. Great for showing compliance to your Quality System without the piles of paperwork. Archiving of old paperwork. It's great to archive old paperwork for the Quality program into Qualtrax so everyone who has the proper security rights in Qualtrax can see the paperwork. Empty drawers and no more notebooks in a few months.

Puntos en contra:

Would like to see more videos and training documents for processes in Qualtrax especially the workflows. Their user manual is good, but so much more could be shown in a video.

Amy
Forensic Scientist/QAO en EE. UU.
Fuerzas del orden público, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

User since 2011

3,0 hace 3 años

Puntos a favor:

Ease of document use Document conversion to pdf

Puntos en contra:

Help guide not updated for new cloud based system

Michelle
Operations Administrator en EE. UU.
Dispositivos médicos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Qualtrax - A Customer's View

5,0 hace 3 años

Comentarios: As anyone who has worked with Software knows, software is only half of the package. Customer support, and service comprises the other half. As much as I love the Qualtrax Software, it’s the support and employees that make your company. Every single person I have interacted with has been not only helpful, and friendly, but genuinely kind. The support we have received is stellar and I would recommend Qualtrax for that aspect alone. The site for customers to submit desired features for possible implementation tells me that you take the needs of your customers seriously; that you value our suggestions and needs, which is rare in a company. Usually companies will say they want your feedback but it’s all talk. What you have done to engage your customers in the development process is impressive. Not only did you set the site up you give us feedback on the status of our suggestions. I am truly impressed by your company as a whole. The employees that have worked to help us over the years with setup, updates, renewals and issues have been amazing, I can’t thank them enough.

Puntos a favor:

The ability to customize the database to fit our needs. The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect. I've never worked with a software company that was so invested in there product. Your employees take pride in the work they do and it only takes five minutes of talking with them to see this.

Puntos en contra:

There are some features in regards to the workflows that fall short of allowing us to be truly compliant.

Carl
Assistant Laboratory Director - Quality Assurance en EE. UU.
Usuario de Linkedin verificado
Fuerzas del orden público, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Choose your Qualtrax Admin carefully!

5,0 hace 3 años

Comentarios: Centralized, and standardized, the required controlled documents for our laboratory system, over 400 documents divided into about 10 operational divisions. The management of this system is now taking just a fraction of time that was required with our legacy system. The developed workflows have likewise centralized, and significantly standardized, many of our quality assurance processes. It is now far more difficult for a particular incident resolution process to become "lost in the system" than before the online workflow capability was implemented.

Puntos a favor:

Extremely configurable, flexible, powerful workflows. Your realized value of the workflows will be directly proportional to the skill and dedication of the system admin(s) and the workflow designers. Document management system is a full featured system, capable of handling both controlled and uncontrolled documents, even to mixing them within a given folder, providing for a flexible, convenient integrated document management system. The system of user groups utilized by the package facilitates the flexible, easy management of controlling function authorization for all users, and visitors, on the system. Again, the design and implementation of the security groups, a function of the system admin(s) will have a massive influence on the functionality of this feature.

Puntos en contra:

Data mining capabilities are limited. Massive amounts of information can be input, but accessing the information with reporting tools, such as Crystal Reports, is not robustly supported.