¿Quién utiliza este software?

Qualtrax trabaja con sectores altamente regulados en los que se requiere el cumplimiento de estándares como ISO 17025, 17020, 13485 y 9001, ASCLD/LAB, GFSI, FDA, ACLASS y FQS.

Valoración media

43 opiniones
  • En general 5 / 5
  • Facilidad de uso 4.5 / 5
  • Atención al cliente 5 / 5
  • Funcionalidades 4.5 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis
  • Implementación Instalado: Mac
    En la nube, SaaS, web
    Instalado: Windows
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • Qualtrax
  • http://www.qualtrax.com
  • Fundada en 1993

Sobre Qualtrax

El software de cumplimiento Qualtrax consiste en un sólido control de documentos, automatización de procesos y gestión de capacitación de empleados. Qualtrax proporciona la herramienta para gestionar auditorías internas y externas y simplificar la gestión de calidad de los sectores altamente regulados, en los que se requiere el cumplimiento de estándares como ISO 17025, 17020, 13485 y 9001, ASCLD/LAB, GFSI, FDA, ACLASS y FQS. Qualtrax simplifica enormemente la gestión de documentos, el seguimiento del flujo de trabajo y el control de procesos comerciales y de fabricación.

Funciones de Qualtrax

  • Acceso móvil
  • Alertas y notificaciones
  • Evaluación de riesgos
  • Gestión de flujos de trabajo
  • Gestión de formularios
  • Gestión de la conformidad
  • Gestión de problemas
  • Gestión de tareas
  • Panel de comunicaciones
  • Planificación de auditorías
  • Seguimiento de activos
  • Alertas de riesgo
  • Archivo y conservación
  • Conformidad FDA
  • Conformidad con la OSHA
  • Conformidad con la ley HIPAA
  • Conformidad con la ley Sarbanes-Oxley
  • Conformidad con normas ISO
  • Conformidad medioambiental
  • Control de versiones
  • Registro de auditoría
  • Tests de elementos de control
  • Autoevaluación
  • Colaboración
  • Educación superior
  • Gestión de documentos
  • Gestión de flujos de trabajo
  • Gestión de la conformidad
  • Gestión de requisitos
  • Permisos de acceso de usuarios
  • Portal de revisores
  • Acciones preventivas y correctivas (CAPA)
  • Control de calidad de proveedores
  • Control de documentos
  • Gestión de auditorías
  • Gestión de equipos
  • Gestión de la conformidad
  • Gestión de la formación
  • Gestión de normas ISO
  • Gestión de quejas
  • Gestión de riesgos
  • Gestión del mantenimiento
  • Seguimiento de defectos

Productos alternativos

Las opiniones más útiles de Qualtrax

Qualtrax - A Customer's View

Publicado el 16/8/2019
Michelle P.
Operations Administrator
Dispositivos médicos, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: As anyone who has worked with Software knows, software is only half of the package. Customer support, and service comprises the other half. As much as I love the Qualtrax Software, it’s the support and employees that make your company. Every single person I have interacted with has been not only helpful, and friendly, but genuinely kind. The support we have received is stellar and I would recommend Qualtrax for that aspect alone. The site for customers to submit desired features for possible implementation tells me that you take the needs of your customers seriously; that you value our suggestions and needs, which is rare in a company. Usually companies will say they want your feedback but it’s all talk. What you have done to engage your customers in the development process is impressive. Not only did you set the site up you give us feedback on the status of our suggestions. I am truly impressed by your company as a whole. The employees that have worked to help us over the years with setup, updates, renewals and issues have been amazing, I can’t thank them enough.

Puntos a favor: The ability to customize the database to fit our needs. The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect. I've never worked with a software company that was so invested in there product. Your employees take pride in the work they do and it only takes five minutes of talking with them to see this.

Contras: There are some features in regards to the workflows that fall short of allowing us to be truly compliant.

Choose your Qualtrax Admin carefully!

Publicado el 1/5/2019
Carl A.
Assistant Laboratory Director - Quality Assurance
Fuerzas del orden público, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Centralized, and standardized, the required controlled documents for our laboratory system, over 400 documents divided into about 10 operational divisions. The management of this system is now taking just a fraction of time that was required with our legacy system. The developed workflows have likewise centralized, and significantly standardized, many of our quality assurance processes. It is now far more difficult for a particular incident resolution process to become "lost in the system" than before the online workflow capability was implemented.

Puntos a favor: Extremely configurable, flexible, powerful workflows. Your realized value of the workflows will be directly proportional to the skill and dedication of the system admin(s) and the workflow designers. Document management system is a full featured system, capable of handling both controlled and uncontrolled documents, even to mixing them within a given folder, providing for a flexible, convenient integrated document management system. The system of user groups utilized by the package facilitates the flexible, easy management of controlling function authorization for all users, and visitors, on the system. Again, the design and implementation of the security groups, a function of the system admin(s) will have a massive influence on the functionality of this feature.

Contras: Data mining capabilities are limited. Massive amounts of information can be input, but accessing the information with reporting tools, such as Crystal Reports, is not robustly supported.

Quality Management System that works

Publicado el 8/2/2019
Ranee H.
Quality Assurance Manager
Fuerzas del orden público, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Excellent! The customer service is the best I've ever had with any vendor and they always respond to my emails/calls very quickly. I was in the middle of an assessment once and could not figure out a problem. I sent an S.O.S to Qualtrax and within minutes I got a phone call back and someone on the other end helping me.

Puntos a favor: Implementing Qualtrax allowed my quality system to be paperless. Processes, sign-offs, authorizations, checks/balances, etc. can all be done through the system from cradle to grave without generating a single piece of paper. Another great thing about Qualtrax is the flexibility of its licenses. As a business that does not generate revenue, it's not possible to get a copy of everything per user so the ability to switch the licenses around and allow them to be used when needed is extremely helpful from a budget standpoint.

Contras: I am a needy customer who's knowledge and usage of the system is relatively advanced; so there are features that I would like the system to have to help facilitate my work as a Manager and Administrator. However, sometimes my "wishes" aren't in high demand by the rest of the community so I have to wait.

Qualtrax Review

Publicado el 13/2/2019
Rebecca R.
Quality System Administrator
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Overall my experience has been a positive one. Our auditors are pleased, it is easy to use and convenient for keeping our many SOP's organized and controlled.

Puntos a favor: Support is ALWAYS there to help! I have sent emails after business hours and they have responded promptly, pleasantly, and most importantly, informatively! I can't say enough how great the support team is. Qualtrax works hard to keep everyone informed about their updates and new features. I have never met a team so helpful and up to date with the times. Their customer interference is beyond great, they are always happy to communicate and always respectful. We've had many audits where our customer's have complimented us on our ability to quickly retrieve documents and provide proof of training, reviews, archives, drafts, etc. We have given all the credit to Qualtrax.

Contras: It was difficult to keep up with the updates when it was the responsibility of our IT team, with how busy they are within our company. But Qualtrax has already solved this issue with the cloud sharing. Now they take care of all the updates for us!

Qualtrax - Indispensable for Our Crime Lab

Publicado el 28/2/2019
Crystal W.
Quality Manager
Fuerzas del orden público, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We used to spend so much time chasing paper, scanning, emailing, and storing documents on multiple places on our LAN. Qualtrax has largely eliminated this clerical work so our laboratory's Quality Assurance Unit can spend more time on continuous improvement. We have been using Qualtrax since 2013 and it has really improved communication and effectiveness of processes in our laboratory.

Puntos a favor: Documents (and document review and approvals), trainings, and workflow processes are centralized, trackable, reportable, and viewable by the staff that need to see them. Ease of use with an intuitive interface. Cloud based system allows us to access our documents and workflows while in the field or telecommuting. Multiple permissions allow for great flexibility with what users and user groups can and cannot access in the system. They have the best support of any vendor I have ever worked with.

Contras: Sometimes reports need to be exported to Excel to make them look better on a page, but that is because we are using Qualtrax to record a large amount of data and it is a really minor issue for us.

Leer más opiniones