CiiRUS
¿Qué es CiiRUS?
Paquete completo de software de alquiler de vacaciones que ofrece diseño de sitios web, reservas en línea, CRM, servicios de canales de reserva, herramientas de administración de propiedades y más, ¡para ayudarte a hacer crecer tu negocio! Los proveedores, los limpiadores y el personal pueden acceder a CiiRUS a través de sus propias plataformas dedicadas que te mantienen actualizado en horario ininterrumpido. El software también proporciona contabilidad flexible, procesamiento de impuestos y creación de informes personalizados. Tus propietarios siempre se mantendrán al tanto con su propio motor de reserva en línea, contabilidad y presupuestos.
¿Quién usa CiiRUS?
Gerentes de casas de alquiler de vacaciones, propietarios de casas de alquiler de vacaciones, agentes de viajes de alquiler de vacaciones, servicios de publicación de alquileres de vacaciones, gerentes de propiedades, empresarios y servicios de publicación.
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Opiniones de CiiRUS
Natasha
Using Ciirus as a Vacation Rental Property Manager
Comentarios: Great product and highly recommend to all sizes of property management and rental users
Puntos a favor:
Ciirus is very effective as a easy to use software tool to use daily in entering bookings, manage cleaners, account for subcontractors costs and to financially report to my owners. I would be lost without this system and am very grateful for the support I received from their customer service team when I need help!
Puntos en contra:
Whereas the desktop version of Ciirus is very good, the Ciirus task manager app has also been a great tool to manage cleaners and maintenance. As a property manager out on the field daily, I would like to be able to edit work orders using the task manager app to be able to add estimated costs and and markups and to go back in and edit if I need to make changes. At the moment, I cannot do this but I’m sure that Ciirus will get there eventually as they are very good with welcoming users feedback and implementing changes so their updates.
Respuesta de CiiRUS
hace 6 meses
Hi Natasha, Thank you so much for your partnership and for sharing your experience with us! You are a valued part of the CiiRUS family :-) We have collected a ton of great suggestions and feedback about the Task Manager, and you are not the only one to request the ability to make more changes as admin while out in the field, including better management of costs and markups. We expect to release an update for this module early in 2023, so keep an eye on our frequent updates to see progress. Yours sincerely, Josh at CiiRUS
Nicole
Alternativas consideradas:
Ciirus made us happier
Comentarios: Overall I am happy with Ciirus. Implementation was a bit rocky- but the team pulled together and really helped us to get it going. I enjoy the fact that we can easily reach out to the team about features we would like to see changed and that our concerns/ critiques are taking seriously as we are the ones utilizing the software on the daily. Everyone is really pleasant to work with.
Puntos a favor:
I am really enjoying all of the new updates- I like that the reservation calendar and payments are easy to use and view- the software makes it so that we can easily track our income
Puntos en contra:
Some features are clunky- I would love to see the rate sets made easier to implement more dynamic pricing (i.e. allow me to set week days at different rates than weekends etc. for instance if I could select all M-Th bookings for a certain date range to be a certain price). I would love to avoid having to pay for an additional service to come in and price my properties.
Respuesta de CiiRUS
hace 6 meses
Hi Nicole, I wanted to reach out and let you know that we are getting ready to launch our new Unified Calendar feature, which will allow you to set pricing and mLOS directly from the reservations grid. We would love to discuss with you more about recently launched LOS pricing rules and Booking Window logic, which many of our users have picked up and saved time and money versus integrating a third party. Our customer success team is much faster at responding to our customers than I am at checking reviews, so please do contact us via the built-in CiiRUS help center for same-day assistance, or call our office for immediate assistance. We would be thrilled to work with you on this. Sincerely yours, Josh at CiiRUS
Guillermo
Do NOT use Ciirus! Lost thousand of dollars!
Puntos a favor:
It looks a good software but it doesn't work
Puntos en contra:
I had multiple problems with Ciirus, specially with connectivity with channels like Booking.com for example . We lost thousand of dollars for having an extremely poor connectivity and having multiple double bookings . We contracted a software to have a solution and we received problems and lost money. Not only that, they never have been open to dialogue to find a solution . Worst company I've ever worked !
Laura
An essential part of our day-to-day management & organization
Puntos a favor:
Ciirus plays an essential role in the daily management and coordination of our business as a whole. It's a one stop shop for management, marketing & accounting for our vacation rentals and management. Accessible to all our team and with round the clock support from the Ciirus staff it comes highly recommended.
Puntos en contra:
The VRBO integration needs work and is less accessible than Airbnb
Respuesta de CiiRUS
hace 2 meses
Hi Laura! Thank you so much for taking time to share your experience. We value your partnership very much, and love to hear that the software is making your day easier. With regards to the Vrbo integration, I would like to schedule some time for you to meet with one of our integration consultants to audit your connection. CiiRUS was awarded with Elite Partnership by Vrbo, which is their highest distinction for software partners that provide complete and high quality integrations. I am confident that any issues you're experiencing, our team can help. Let's get in touch and sort this out for you. Thanks again Laura!
Lin
Alternativas consideradas:
Constantly improving
Comentarios:
I like that Ciirus still feels like a family run business. They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software.
In the past their enthusiasm to improve too much too quickly didn't always work out well but more recently they have grown their team and Im seeing lots of good upgrades and additions. Too many to keep up with sometimes.
Puntos a favor:
I like that I have full control and can easily correct entries and manipulate booking data. Some other softwares makes both difficult. I love useful little features like Set Booking Total. Also that there are constant improvements. Cirrus do listen and react to their clients comments.
Puntos en contra:
I'm a Mac user and Ciirus has always been PC based so the first 6 years were problematic. The long awaited Ciirus 1 has addressed that problem, but still has a way to go to be as responsive as the desktop version. I wish there was the ability to more permanently customize the booking schedule, reports, etc to my specific needs (perhaps it's a Mac trait:). Also to be able to customize the appearance and lay out of owner statements which are IMHO too long and confusing.
