EZRentOut

Excellent Platform for Managing Any Rental Fleet!

Comentarios: With EZRentOut, I am able to get rid of all the shared calendars and google doc spreadsheets and use one tool to manage all my assets. I can also use it for booking, and scheduling the event and day-of details. Very helpful!

Puntos a favor:

Allows us to track and cross-reference assets in a lot of different ways. I can keep track of my fleet of rentals and ensure all our rentals are done well and payments are collected. The layout is very easy and simple. Nothing is overcomplicated and we have also found the customer support to be very efficient.

Puntos en contra:

There are not as many customization abilities for the platform as there could be. Would be nice if clients knew more of what was available on the calendar. Overall these are small problems.

Best Option for Order Management

Comentarios: The overall experience has been positive. I draft a quote for our customers when asked about prices which helps me track who i have yet to book so that i follow up. I appreciate how easy it is to navigate as well.

Puntos a favor:

I love that i have a dedicated account manager who is able to answer all my questions. I would have preferred to have gone through each of the options to set up the customer and business side during on boarding. I like how easy it is to customize different things like the invoice and the service agreement i created. I also really love how easy it is to track order status and update the assets.

Puntos en contra:

I dont like that i cannot track my expenses that are tied to orders. We are a company that owns a fleet of classic vehicles that require quite a bit of maintenance, along with fuel expenses to haul to and from locations, etc. There is not a way to track expenses in this capacity and i would like to see that change. I would also like to see a P&L of sort for each asset. I can add in the cost of the purchase but the repair and maintenance costs are not pulled together where they can be easily compared to show profitability for each asset. I would have to run reports and do math on each asset to find that. I would ideally like to see a field in the asset screen that shows the total cost of ownership and the total income for the asset. I also would like to see the workorder screen have the ability to book mark where i land if i chose to go to work orders. I dont need to see every WO i ever created, typically if im going to the WO page i want to see the open or in progress items.

EZ review

Comentarios: easy to use and customize

Puntos a favor:

easy to use and customize , does not take long to learn

Puntos en contra:

more modern interface , with more options , easier WO process

Glitchy

Comentarios: It helps us to easily track our assets.

Puntos a favor:

Ease of tracking our assets. This is literally all I like about this software.

Puntos en contra:

I have noticed many small things that are not really a major functionality issue, (aside from one that was a big problem), but more strange and confusing. On the bookings page, items that are to be rented out today, sometimes show up green, sometimes just black. I find the green beneficial when there happens to be a long list of upcoming rentals, but that function is not always working. Also, on many occasions, the customer's name on the bookings page will randomly change to my name. If I click on the order, the information within the order is still correct, I just find that quite odd and slightly ignorant. I often have an issue when selecting rent out order where it prompts me to enter tracking info, after I have already done so. Sometimes, it will leave the tracking info there and allow me to choose rent out order a second time, while other times it deletes my tracking number and I have to renter that info. This is not only frustrating, but inefficient. My final and largest complaint is concerning an order that I never received an email about (I have the system set to notify me 2 days in advance and day of order), nor did it ever show up in my bookings list until nearly a week after it was due to be shipped. That one really floored me. I check my bookings list multiple times per workday, and as I previously mentioned, I also have email notifications set up. Overall, the system is ok. I don't love it, but it works to get the job done for the most part.

A great all-in-one solution.

Puntos a favor:

What I liked most about EZRentOut is its comprehensive and user-friendly features that cater specifically to the needs of a company manufacturing and renting out prefabricated workspaces. The ability to manage reservations, inventory, recurring rentals, rates, and maintenance seamlessly is highly commendable.

Puntos en contra:

While EZRentOut does offer a mobile app, a few users may have encountered occasional glitches or limitations in its functionality compared to the desktop version. This could affect their ability to manage their rental business efficiently on the go.