¿Quién usa Gather?

Gather es un software basado en la nube que ayuda a miles de restaurantes, salas para eventos y empresas de catering a gestionar eventos privados, banquetes y flujos de trabajo de catering, desde la consulta inicial hasta el día de la ejecución.

¿Qué es Gather?

Gather permite a las empresas de catering de todos los tamaños gestionar y hacer crecer exitosamente sus negocios de eventos. Es por eso que los proveedores de catering independientes, restaurantes nacionales, food trucks, grupos de hostelería y salas para eventos privados usan Gather para impulsar sus eventos de catering. Desde los conceptos de crecimiento respaldado por capital privado hasta los galardonados restaurantes de James Beard, esta solución recibe la confianza para funcionar como un ancla entre la gerencia, los equipos de eventos y sus clientes.

Información sobre Gather

Gather

http://gatherhere.com/

Fundada en 2012

Resumen de precios de Gather

Gather no está disponible en versión gratuita y no ofrece prueba gratis.

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En directo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

En línea

Funciones de Gather

Software de eventos y reservas
Calendario de eventos
Confirmación y recordatorios
Gestión de descuentos y cupones
Gestión de listas de espera
Gestión de marketing
Gestión de participantes
Gestión de páginas web
Inscripción en línea
Pagos en línea
Promoción de redes sociales
Bodas/fiestas
Compra de entradas
Conferencias/convenciones
Encuestas y comentarios
Gestión de exposiciones y de proveedores
Gestión de patrocinadores
Gestión de reservas por grupos de habitaciones
Gestión de tarjetas de identificación
Gestión de voluntariado
Ludificación
Presupuestos
Promoción de redes sociales
Facturación
Gestión de alimentación y bebidas
Gestión de clientes
Gestión de contratos
Gestión de eventos
Gestión de participantes
Gestión de personal
Gestión de recursos
Gestión de reservas
Gestión de ventas
Varias instalaciones
Facturación
Gestión de barriles
Gestión de bodegas
Gestión de clubs de amantes del vino
Gestión de inventarios
Gestión de pedidos
Gestión de viñas
Punto de venta (POS)
Seguimiento de la producción
Control de calidad
Facturación
Gestión de barriles
Gestión de inventarios
Gestión de la distribución
Gestión de pedidos
Gestión de receptas
Planificación de la demanda
Seguimiento de la producción
Base de datos de clientes
Cálculo de costes
Facturación
Gestión de banquetes
Gestión de calendarios
Gestión de camareros
Gestión de cocinas y de menús
Gestión de contratos
Gestión de eventos
Gestión de instalaciones
Gestión de inventarios
Gestión de pedidos
Gestión de presupuestos
Gestión de receptas
Gestión de reservas
Contabilidad integrada
Creación de informes/análisis
Facturación
Gestión de cocinas
Gestión de empleados
Gestión de inventarios
Gestión de listas de espera
Gestión de menús
Gestión de reservas
Gestión de tablas
Punto de venta (POS)

Opiniones de Gather

Mostrando 5 de 172 opiniones

General
4,6/5
Facilidad de uso
4,7/5
Atención al cliente
4,7/5
Funcionalidades
4,4/5
Relación calidad-precio
4,5/5
Robin G.
Director of Events
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 14/12/2017

"Wow! This was a lifesaver."

Comentarios: TIME! I have recommended this product to at least 4 companies and I know two have signed up. The benefit I get is that my guests can see their proposal in real time and it's speedy so contracts can get signed quickly.

Puntos a favor: I love how user friendly this software is and how it is so easy to navigate. I like how we can generate a report with multiple pages at one time. The filtering options make it very convenient for me to review each of the restaurants at a single time.

Contras: It's a small thing...but when I am in a booking and I want to change some contact information on a booking contact, I have to go to another screen, which is fine, but I can't go right back to the booking I was working on. I have to find the booking again in the big list. BUT, everything else works so great for us.

  • Fuente de la reseña 
  • Publicado el 14/12/2017
Kathryn B.
Sales and Marketing Director
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 30/7/2019

"Gather is the ONLY program for me! "

Comentarios: I am saving so much time using this software with clients. Half the time it used to take me to send contracts.

Puntos a favor: Gather is the best software to use for private dining, the ease of use is like no other! You can use it on the app, computer, tablet etc... it is very easy to develop files to save on the software and send contracts to clients. Once you train your staff their are very little questions that follow because of the ease of use with this product. Clients also love it because it leaves less back and forth with contracts and they can do everything they need from the form you send them. The software also works with your email and you're notified on the home screen and via our work email. They're constantly upgrading and using new integrations as well.

Contras: This is not a con because I don't know if this is possible, but if Gather could find a way to integrate with Open Table so contracts update to that software it would be amazing. I am not a computer programmer so I have no idea if that's possible, but really their are no cons with Gather.

  • Fuente de la reseña 
  • Publicado el 30/7/2019
Jennifer R.
Sales Director
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    3/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 12/5/2020

"First and most recent product of choice"

Comentarios: Great experience. Their customer service is almost immediate.

Puntos a favor: I have used this product in three different roles. The first I pioneered the purchase and set up, in the second I assisted in swapping from this product a different one and now I am back in this progam again. This product is the fastest and easiest to use of all of the leading companies.

Contras: There needs to be greater reporting capabilities to compare past data and current trends. There are ways to work around this but they take a little longer.

  • Fuente de la reseña 
  • Publicado el 12/5/2020
Timothy R.
Manager
Hostelería, 13-50 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    1/5
  • Facilidad de uso
    1/5
  • Funcionalidades
    1/5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 20/8/2017

"Extremely bad customer service, buggy software"

Comentarios: Even though we gave them notice of cancellation after about 9 months they have twice charged our card for renewals which are not valid.

Puntos a favor: Generally the contract feature was fine. We liked executing contracts on line even though the contract tool did not have all of the client info required

Contras: Regarding our disappointment with Gather I would point to the following – all of which I have reflected to your support people and none of which have been acted on:

Your IOS app seems to be able to send messages to clients and it does seem to be able to send templates but not free-form messages. Yet it often leads the user to believe a message has been sent when it has not
About 45 days ago new inquiries stopped showing up in your new messages list – your support people insisted this was not a change but it was. It seems logical that new leads would be the most important new messages
I asked you to make all the numbers and metrics on your Home page hyperlinked, but you have not. If I see I have two new leads I can click on that number and it takes me to the new leads. If I see I have one new contract signed, the numeral “1” is not hyperlinked and I have to search for the new signed contract.
It is difficult or impossible to add a second client contact name but in the wedding business it is pretty normal to have at least two client counterparties. Yes I know about the “onsite” contact but that is not a default email recipient. Look at the confusion that appears in some proposals.
Your proposals are not properly itemized and clients do not seem to notice that I have attached a “BEO” which is not a term I could define for you. Look at both “xxx” and “xxx” as examples of proposals where they thought we got the price wrong but they don’t see the security deposit because it is not itemized in the proposal.
It is completely ridiculous that the client could sign an e-contract without being forced to enter and validate their address, phone, full and correct name, etc. Our normal course is we get a contract signed and then we chase down the additional information required to actually have a contract with the Zenith Additional Information form. This is cumbersome and probably not legally defensible. I want the client to execute the contract having filled in and validated their complete contact info

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 20/8/2017
Usuario verificado
Assistant General Manager
Deportes, 13-50 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 9/4/2020

"Gather Rocks for Event Planning!"

Comentarios: From the get-go, the Gather team has been a pleasure to work with. Their representatives were very well informed and knew their products, helping me make a decision to switch over to them. They helped me set up the program, and input all of the information, and they respond almost immediately any time I have a question.

Puntos a favor: This program has turned our event planning into a very easily streamlined business. It is so easy to book groups, send menus, send invoices, and even collect payment. The calendar portion makes it to where I can have my entire staff have access to seeing when dates are booked, without them seeing any other details, so they don't have to come to me to ask if a date is available. It also makes it very easy to track clients and to use as a database.

Contras: There are just a couple tweaks that could be made to make the mobile app a little more user friendly, but all in all, it is a great program.

  • Fuente de la reseña 
  • Publicado el 9/4/2020