Pacejet

Pacejet

Por Pacejet Logistics

¿Quién usa Pacejet?

Pacejet works with retailers, e-commerce, wholesalers, manufacturers, & distributors primarily based in North America, but we continue to expand internationally. Customers are mid-market or larger.

¿Qué es Pacejet?

Better shipping matters and Pacejet means data-driven shipping software that helps you evolve, adapt, and improve as your business grows. Pacejet provides mid-market & larger businesses with a complete cloud-based solution for real-time freight, parcel, LTL, 3PL, & more. We provide access to specialty services needed by retail, e-commerce, wholesalers, & distributors & offer direct integration with leading ERPs such as Oracle NetSuite, Microsoft, Acumatica, SAP, & more, plus a RESTful API.

Información sobre Pacejet

Pacejet Logistics

http://www.pacejet.com

Fundada en 2003

Resumen de precios de Pacejet

Pacejet no está disponible en versión gratuita y no ofrece prueba gratis. Consulta más información sobre precios de Pacejet a continuación.

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Formación

En directo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de Pacejet

Software de logística
CRM
Cross docking
Códigos de barras/RFID
Gestión 3PL
Gestión de envíos
Gestión de flota
Gestión de inventarios
Gestión de pedidos
Gestión de proveedores
Gestión de transporte
Cálculo del precio de envío
Documento de embarque
Entrega por avión
Envío de contenedores
Envío de paquetes
Envío por vía marítima
Envío por vía marítima
Envío por vía terrestre
Gestión de almacén
Importación/Exportación
Integración de servicios de envíos
Seguimiento de envíos
3PL
Código de barras y RFID
Expedidores internacionales
Expedidores locales
Facturación
Gestión de almacén
Gestión de cargas de camiones
Gestión de cargas de camión fraccionadas
Gestión de clientes
Gestión de la importación/exportación
Gestión de tasas
Hojas de ruta
Portal de clientes
Seguimiento de envíos
Compras
Código de barras y RFID
Gestión de almacén
Gestión de envíos
Gestión de ingresos
Gestión de inventarios
Gestión de la importación/exportación
Gestión de pedidos
Previsión de ventas

Opiniones de Pacejet

Mostrando 5 de 14 opiniones

En general
4.2/5
Facilidad de uso
4.4/5
Atención al cliente
4.1/5
Funcionalidades
3.9/5
Relación calidad-precio
4.3/5

good app to process the cheapest shipping method by size and weight

Publicado el 11/5/2018
Josh D.
Business Development Manager
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
4/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: saving on shipping costs

Puntos a favor: the ability to default to the cheapest shipping method for the size and weight of the package, as well as showing all possible ship options

Contras: wish there was more customer functionality - meaning settings and rules can be changed by the customer rather than the engineers at pacejet

Respuesta de proveedores

por Pacejet Logistics el 21/5/2018

Thank you, Josh for your feedback. We appreciate your business and look forward to rolling out new features and functionalities that will benefit Pinnacle Peak Trading Company.

Great shipping software.

Publicado el 14/5/2018
Travis C.
Warehouse Manager
Almacenamiento, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I think i benefit most, by being able to ship with any vendor from the same shipping source. I can ship UPS, FED EX, and USPS from one page. No more individual software and multiple computer updates.

Puntos a favor: User friendly software, and great customer support to assist with start up . I love how it rates the cheapest option for our company and the customer. Both parties involved can save money. Its also nice how the address is pulled from our main software right into pace jet. We do not have to manually type in shipping addresses, eliminating user error. I love the TRACE OPTION to help figure out why a shipment cannot be shipped.

Contras: International shipments seem to be difficult to process. I dont technically think this is Pace Jets fault. Its just the nature of the beast when trying to ship internationally. Commodities and HTS codes can be somewhat exhausting to enter. If your company can provide these codes to the product you ship, it should make this frustration disappear, as these codes would be pulled over to pace jet from your main software.

Respuesta de proveedores

por Pacejet Logistics el 22/5/2018

Travis, thank you for this awesome review. We encourage you to check out our Beta Program under Support and Get Involved on our website. We're committed to driving continuous innovation through the platform.

Very seamless integration with netsuite. Overall a very good shipping solution.

Publicado el 5/4/2018
Jonathan R.
Warehouse manager
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
5/5
Facilidad de uso
3/5
Características y funcionalidades
5/5
Asistencia técnica
4/5
Relación calidad-precio

Puntos a favor: Pacejet is seamlessly integrated for us. The service is reliable and very user friendly. It's easy to train new employees quickly.

Contras: Reporting is not as robust as it could be. Some of the add on features are not intuitive and require support from a rep, which is not always as easily accessible as I would like.

Respuesta de proveedores

por Pacejet Logistics el 9/4/2018

Hi Jonathan! Thank you for taking time to write a review. We're happy to hear that you are pleased with the integration between Pacejet and Oracle NetSuite. Also, the fact that it's easy to train new employees is great to hear.

In terms of your comments on reporting, we think there may be new features and modules that you could take advantage of or do a preview of. Also, especially since you are a case study customer for us, consider whether you or someone at Tool Nut would like to be an advisory board member. We're always happy to hear from customers who are interested in helping us improve the platform.

Thanks again for being a valued customer!

PaceJet is NOT what it seems! BUYER's BEWARE OF PACEJET!

Publicado el 20/1/2020
Rocco C.
President
Comercio minorista, 13-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
1/5
En general
1/5
Facilidad de uso
1/5
Características y funcionalidades
1/5
Asistencia técnica
1/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: To start off the people at PaceJet all really did seem like for the most part that they do care & they are trying to run a reputable business. However, that is where the good comments unfortunately end. Their company from the top down is very confusing. One person just points blame at the next all the way up to the [SENSITIVE CONTENT HIDDEN] pointing fingers at other companies or their counterparts. Our project was completely messed up with PaceJet. We asked a lot of pre-sales questions which included going over what shipping carriers we use. We outlined our business goals and needs then were sold on PaceJet by their staff into a multi-year solution. Kicking off the project with kick-off coordinator was straight forward they went over our info again and then we went into the integration phase. By this point now 3-4 people from PaceJet had spoken with us regarding our project. The issue there was months later PaceJet then confirms that about half of the things on our list of issues that came up could not be fixed and its due to the way pacejet was designed. Things that their staff should have instantly said to us prior to even purchasing pacejet! Their staff literally configured business rules for us then that would not work at all due to the way pacejet's software flow works. So we wasted months setting things up and configuring things ultimately that would not work. Also they keep pointing fingers about giving us a refund! A nightmare stay away from them

Puntos a favor: Web/Cloud-based software - issue, however, was PaceJet did NOT work & was not stable at all!

Contras: Absolutely no user flow! PaceJet expects users to click keyboard buttons or scan 3-4 barcodes just to do a simple task, there is ZERO flow, meaning that when a warehouse employee completed shipping an order, there is no flow. A Normal system would pop-up an input box for your next order to ship, well not with pacejet and this is just one of many fundamental things you will find out when you try to do business with them. You have to scan barcodes and click buttons about 7-9 times just to do a single order if you are using scan pack verification and rate quoting, they overcomplicated the process completely and have no user flow directing the user to what step is next! They have fundamental business flow/setup things not built into their software correctly and then to make matters worst half of their staff understands the way their software works than the other half and your project will be stuck in the middle!. Software CRASHES and does not work. More than 2 times during a 3 month period multiple computers would not be able to print labels from PaceJet. The one time it took their support staff over 2.5 weeks to fix the issue and we made zero changes! Every other software we use printed labels fine, it was only pacejet that crashed multiple times and it was on different computers with different printers, so its not like they could blame the computer type/printer type. This made us very uncomfortable using their software as it was very very buggy.

Respuesta de proveedores

por Pacejet Logistics el 23/1/2020

This has been a complex implementation in which all parties have worked beyond the scope of the agreement. We understand the emotional tone of this content and have offered to work with them on remaining components in bringing them live as well as to extend their subscription at no further cost to deliver value. It is our intent to connect with this reviewer and move forward.

Fast shipping!

Publicado el 12/4/2018
Jer C.
Senior NetSuite Administrator
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
5/5
Facilidad de uso
4/5
Características y funcionalidades
3/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: The software was customized to accommodate our unique product line. The Pacejet portal is simple and automates the fulfillment process in NS.

Contras: The support capacity appears to be lacking. Development team is constantly backed up with projects which impacts their ability to address customizations in a timely manner.

Respuesta de proveedores

por Pacejet Logistics el 19/4/2018

Jer, thank you for this 4-star review. We want to make sure you know that during the past year, we've changed our support management, increased our hours, and we've expanded our product, services, and support teams.

We just released new functionality in early 2018, and would be happy to talk with you about everything new at Pacejet. Please contact our Customer Success Management team for an account review and briefing. You can also talk to them about the ability to preview new products and volunteer for our advisory board.

We appreciate you taking the time to provide your feedback and hope to see your satisfaction grow higher and higher.