¿Quién utiliza este software?

Pacejet works with retailers, e-commerce, wholesalers, manufacturers, & distributors primarily based in North America, but we continue to expand internationally. Customers are mid-market or larger.

Valoración media

13 opiniones
  • En general 4.5 / 5
  • Facilidad de uso 4.5 / 5
  • Atención al cliente 4.5 / 5
  • Funcionalidades 4 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis No
  • Implementación En la nube, SaaS, web
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • Pacejet Logistics
  • http://www.pacejet.com
  • Fundada en 2003

Sobre Pacejet

Better shipping matters and Pacejet means data-driven shipping software that helps you evolve, adapt, and improve as your business grows. Pacejet provides mid-market & larger businesses with a complete cloud-based solution for real-time freight, parcel, LTL, 3PL, & more. We provide access to specialty services needed by retail, e-commerce, wholesalers, & distributors & offer direct integration with leading ERPs such as Oracle NetSuite, Microsoft, Acumatica, SAP, & more, plus a RESTful API.

Funciones de Pacejet

  • CRM
  • Cross docking
  • Códigos de barras/RFID
  • Gestión 3PL
  • Gestión de envíos
  • Gestión de flota
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de proveedores
  • Gestión de transporte
  • Documento de embarque
  • Entrega por avión
  • Envío de contenedores
  • Envío de paquetes
  • Envío por vía marítima
  • Envío por vía marítima
  • Envío por vía terrestre
  • Gestión de almacén
  • Importación/Exportación
  • Presupuestos y estimaciones
  • Seguimiento de envíos
  • 3PL
  • Código de barras y RFID
  • Expedidores internacionales
  • Expedidores locales
  • Facturación
  • Gestión de almacén
  • Gestión de cargas de camiones
  • Gestión de cargas de camión fraccionadas
  • Gestión de clientes
  • Gestión de la importación/exportación
  • Gestión de tasas
  • Hojas de ruta
  • Portal de clientes
  • Seguimiento de envíos
  • Compras
  • Código de barras y RFID
  • Gestión de almacén
  • Gestión de envíos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de la importación/exportación
  • Gestión de pedidos
  • Previsión de ventas

Las opiniones más útiles de Pacejet

Great shipping software.

Publicado el 14/5/2018
Travis C.
Warehouse Manager
Almacenamiento, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I think i benefit most, by being able to ship with any vendor from the same shipping source. I can ship UPS, FED EX, and USPS from one page. No more individual software and multiple computer updates.

Puntos a favor: User friendly software, and great customer support to assist with start up . I love how it rates the cheapest option for our company and the customer. Both parties involved can save money. Its also nice how the address is pulled from our main software right into pace jet. We do not have to manually type in shipping addresses, eliminating user error. I love the TRACE OPTION to help figure out why a shipment cannot be shipped.

Contras: International shipments seem to be difficult to process. I dont technically think this is Pace Jets fault. Its just the nature of the beast when trying to ship internationally. Commodities and HTS codes can be somewhat exhausting to enter. If your company can provide these codes to the product you ship, it should make this frustration disappear, as these codes would be pulled over to pace jet from your main software.

Respuesta de proveedores

por Pacejet Logistics el 22/5/2018

Travis, thank you for this awesome review. We encourage you to check out our Beta Program under Support and Get Involved on our website. We're committed to driving continuous innovation through the platform.

Very seamless integration with netsuite. Overall a very good shipping solution.

Publicado el 5/4/2018
Jonathan R.
Warehouse manager
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
5 / 5
Facilidad de uso
3 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
4 / 5
Relación calidad-precio

Puntos a favor: Pacejet is seamlessly integrated for us. The service is reliable and very user friendly. It's easy to train new employees quickly.

Contras: Reporting is not as robust as it could be. Some of the add on features are not intuitive and require support from a rep, which is not always as easily accessible as I would like.

Respuesta de proveedores

por Pacejet Logistics el 9/4/2018

Hi Jonathan! Thank you for taking time to write a review. We're happy to hear that you are pleased with the integration between Pacejet and Oracle NetSuite. Also, the fact that it's easy to train new employees is great to hear.

In terms of your comments on reporting, we think there may be new features and modules that you could take advantage of or do a preview of. Also, especially since you are a case study customer for us, consider whether you or someone at Tool Nut would like to be an advisory board member. We're always happy to hear from customers who are interested in helping us improve the platform.

Thanks again for being a valued customer!

Fast shipping!

Publicado el 12/4/2018
Jer C.
Senior NetSuite Administrator
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
3 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: The software was customized to accommodate our unique product line. The Pacejet portal is simple and automates the fulfillment process in NS.

Contras: The support capacity appears to be lacking. Development team is constantly backed up with projects which impacts their ability to address customizations in a timely manner.

Respuesta de proveedores

por Pacejet Logistics el 19/4/2018

Jer, thank you for this 4-star review. We want to make sure you know that during the past year, we've changed our support management, increased our hours, and we've expanded our product, services, and support teams.

We just released new functionality in early 2018, and would be happy to talk with you about everything new at Pacejet. Please contact our Customer Success Management team for an account review and briefing. You can also talk to them about the ability to preview new products and volunteer for our advisory board.

We appreciate you taking the time to provide your feedback and hope to see your satisfaction grow higher and higher.

Pacejet is the best shipping cloud software. Easy to use and helps you save money!!

Publicado el 5/4/2018
Dawn M.
Office Manager
Comercio mayorista, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We benefit in multiple areas. My sales reps can give quotes while the customer is on the phone. They used to have to hang up call our warehouse for shipping estimate then reach back to the customer. We are able to give our customers the best shipping option with Pacejet, highlights the best rate and gives our sales reps transit times.

Puntos a favor: 2 things I love. Shipping over 150 orders a day, Pacejet helps a streamline shipping procedures better. The software has saved us money since Pacejet tells you the cheapest shipping form. My sales reps can quote shipping right from their proposal or sales order and give shipping estimates to customers right away.

Contras: I cannot say that my company has any issues with the software. We use daily shipping large amount of packages. Never have an issue.

Respuesta de proveedores

por Pacejet Logistics el 9/4/2018

Thank you, Dawn! We appreciate TelQuest being a customer and look forward to showing you new features as they come out this year.

Great product, easy to use

Publicado el 19/4/2018
Doug H.
Assistant General Manager
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
4 / 5
Asistencia técnica
4 / 5
Relación calidad-precio

Puntos a favor: The best part about Pacejet is the ease of use and how well it works with Netsuite. Has really taken our mom and pop to the next level. It allows us to ship via multiple carriers. Has definitely helped increase our daily ship outs.

Contras: Occasional downtime, reporting could be better too. Customer service could be improved. Other than that I honestly don't have any other issues. This is a great product and works well with our main system (Netsuite).

Respuesta de proveedores

por Pacejet Logistics el 17/5/2018

Doug, thank you for your feedback. We encourage you to submit your interest to being part of our advisory board or in testing beta products. New tools like ShipOptics reporting may help with issues you've previously experienced. We look forward to working with you to continue to improve the platform and bolster the existing integration with NetSuite. We're committed to your success.

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