¿Quién utiliza este software?

Cloud-based CRM solution which helps small to large size businesses manage employees & clients with marketing automation, call center, field service, social CRM, help desk, channel management and more

Valoración media

13 opiniones
  • En general 4.3 / 5
  • Facilidad de uso 4.6 / 5
  • Atención al cliente 4.2 / 5
  • Funcionalidades 4.7 / 5
  • Relación calidad-precio 5 / 5

Detalles del producto

  • Precio inicial 12,00 US$/mes
  • Detalles de precios Both monthly and annual pricing is available.
  • Versión gratuita No
  • Prueba gratis
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • SnapForce Technologies
  • http://snapforce.com
  • Fundada en 2013

Sobre Snapforce CRM

Snapforce delivers SMB with enterprise level cloud applications. Economically priced, and recognized as the CRM of choice for business under 100 employees. Snapforce is the only CRM solution that includes an enterprise cloud phone system built into the foundation of the software, with free and unlimited calling, voicemail to email, call transfers, call forwarding, video conferencing, dial-in conference bridge, toll free number included. Most importantly eliminates manual call logging!

Funciones de Snapforce CRM

  • Acceso móvil
  • Almacenamiento de documentos
  • Evaluación de clientes potenciales
  • Gestión de tareas
  • Gestión del territorio
  • Integración de automatización de marketing
  • Integración de chat interno
  • Integración de redes sociales
  • Marketing por correo electrónico
  • Presupuestos y ofertas
  • Segmentación
  • Sistema de calendarios o recordatorios

Las opiniones más útiles de Snapforce CRM

Snapforce is Great!

Publicado el 23/5/2016
Jenelle R.
Office Manager
Comercio minorista
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
Fuente: SoftwareAdvice
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: Completely self explanatory. Easy to use. The product doesn't have 10 tabs with 10 options inside each one. Being young and using programs and software since I can remember, this is one of the better products I used due to the fact that it is not overly complicated or crowded with too many options and different sections. I use a loaner software program and every menu option has another list of options and those options have options. It's too much. Simpler the better.

Contras: Never had a single issue. Glitches here and there were addressed very quickly, and when they weren't I was given an explanation as to why. Feature requests I made were given answers as to why something was turned down. I am not a programmer nor do I run Snapforce. So I understand every request cannot be granted. I've been on their side so I get how it can be and I appreciate them taking the time to personally give me responses on each.

Helps me to run my business

Publicado el 4/12/2016
Phil N.
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
Fuente: GetApp
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I manage relationships with hundreds of regional restaurant customers, as well as managing my 14 delivery drivers - I don't know how I would do that without Snapforce. It is usually the first thing I do when unlocking my phone every morning. Really is apart of our organization.

Puntos a favor: Not restrictive, customizable regardless of your industry.

Contras: After almost 2 years, there is nothing I am unhappy with.

Nice Solution Everything Came Together

Publicado el 23/4/2017
Bill S.
Owner
Seguridad e investigaciones, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Thought I'd share my experience. Was concerned all the things I needed to get done would be too much for me to do alone. I am joyfully surprised with the end result, with a little work, a few hours reading snapforce documentation, it really did all come together. I have to say i'm impressed with this product and will recommend if the time comes.

Puntos a favor: Smart software, helped me configure it, new what I needed as I started to use it.

Contras: At the moment all is good with it, i have only been using it for a not even 2 months so we'll see if this changes.

Looked for Lead Management Software for several months

Publicado el 21/2/2019
Tony K.
IT Director
51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
Fuente: SoftwareAdvice
5/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
4 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: All Good

Puntos a favor: Easy to use company is open and flexible for custom modifications. It's as simple as needed or complex

Contras: Calling delayed at times on some workstations. Other than that everything is good as we've worked through most of the issues with SnapForce Support.

Customer Service is Awesome

Publicado el 6/2/2015
Stephanie C.
Sales Rep
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
Características y funcionalidades
5 / 5
Asistencia técnica
Relación calidad-precio

Comentarios: I was going to give this a four star review but I changed it to FIVE because they have great customer service!!! For 60.00 a month you get a toll free number AND a CRM and video tutorials.
If you have Salesforce leave and come here! Granted a company of 200 people would be better off with Salesforce because of the graphs and pie charts but for a small business and and under 150 employees which most companies are this is the way to go!

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