---
description: ¿Qué piensan los usuarios de Service Fusion? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Service Fusion.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Service Fusion - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de servicios de campo](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion)

# Service Fusion

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> Fácil. Potente. Móvil. Estimación y gestión de trabajos, distribución, facturación, pagos electrónicos y móviles. A partir de 99 $ al mes, sin tarifa por usuario.
> 
> Veredicto: 304 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Service Fusion?

Presta servicios a más de 3000 pequeñas y medianas empresas de servicios externos en las áreas de climatización, plomería, electricidad, reparación de electrodomésticos, automatización del hogar, A/V, cerrajería, TI y muchos otros sectores de servicios.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.3/5** | 304 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funcionalidades | 4.1/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: KickServ

## Contexto comercial

- **Precio inicial**: 245,00 US$
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Canadá, Estados Unidos

## Funcionalidades

- Alertas y notificaciones
- Almacenamiento de documentos
- Aplicación móvil
- Base de datos de contactos
- Base de datos de costes
- CRM
- Citas recurrentes
- Control de inventario
- Creación de informes y estadísticas
- Creación de informes/análisis
- Estimación de costes
- Estudio de materiales
- Facturación
- Firma electrónica
- GPS
- Gestión de calendarios
- Gestión de clientes
- Gestión de clientes
- Gestión de expediciones
- Gestión de facturas
- Gestión de inspecciones
- Gestión de inventarios
- Gestión de la disponibilidad
- Gestión de ofertas
- Gestión de pedidos de trabajo
- Gestión de proyectos
- Gestión de reservas
- Gestión de trabajos
- Gestión de técnicos
- Gestión de órdenes de compra
- Historial de servicios
- Mantenimiento preventivo
- Mensajería SMS
- Pagos electrónicos
- Panel de actividades
- Para comerciales o contratistas de la industria eléctrica
- Planificación de personal
- Programación
- Programación a tiempo real
- Real-Time Data
- Real-Time Updates
- Registro de auditoría
- Reserva en línea
- Seguimiento de estado
- Seguimiento de tiempo en línea
- Seguimiento de trabajos
- Seguimiento del tiempo
- Sincronización de calendario
- Supervisión
- Third-Party Integrations

… y 24 características más

## Integraciones (en total: 15)

- Clyr
- Coast
- Customer Lobby
- Dispatch
- Google Calendar
- Microsoft Outlook
- Nexa Virtual Receptionist
- PaySimple
- Podium
- Profit Rhino
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- Sameday
- pulseM

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de gestión de servicios de campo](https://www.capterra.es/directory/10009/field-service-management/software)

## Categorías relacionadas

- [Software de gestión de servicios de campo](https://www.capterra.es/directory/10009/field-service-management/software)
- [Software de asignación de personal](https://www.capterra.es/directory/30059/service-dispatch/software)
- [Software de climatización](https://www.capterra.es/directory/30107/hvac/software)
- [Software para compañías de fontanería](https://www.capterra.es/directory/30673/plumbing/software)
- [Software de planificación de trabajos de mantenimiento](https://www.capterra.es/directory/30785/work-order/software)

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4. [Connecteam](https://www.capterra.es/software/153140/connecteam) — 4.6/5 (5082 reviews)
5. [ServiceTitan](https://www.capterra.es/software/150053/servicetitan) — 4.3/5 (325 reviews)

## Opiniones

### "A Must Have for the Service Industry" — 5.0/5

> **Kevin C.** | *14 de septiembre de 2018* | Construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Easy to setup and use, it makes billing and customer service much faster.  Inventory tracking and job costing becomes a breeze, and tracking billable hours allows a better understanding of areas that you are lacking in productivity.
> 
> **Desventajas**: I honestly cannot think of anything, it made such an improvement in our internal infrastructure.
> 
> Their onboarding support is amazing.  The patience they have with questions and providing solutions, their services of importing your current databases and helping you set up ones you don't currently have, and the software's interface with accounting programs can have a company taking their business to the next level very quickly.

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### "Expert Repair review" — 4.0/5

> **Michael** | *15 de enero de 2026* | Servicios | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Service fusion is a very user friendly system. Easy to learn and navigate without any training. Perfect for what we need to do in my business.
> 
> **Desventajas**: Occasional issues with the system being down throughout 2025. I wish there were more priority color options for statuses. Right now there's only High and Low priority. It would be nice if I could make custom priorities with custom names and colors to distribute tasks amongst my team.
> 
> Overall I like service fusion and would recommend it to other businesses. If service didn't go down a few times last year I would've given a 5 star review.

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### "Server Issues" — 1.0/5

> **Anthony** | *10 de diciembre de 2025* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\!
> 
> **Desventajas**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements.
> 
> I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system.

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### "Customer Relations Manager (Accounts Receivable)" — 4.0/5

> **Jennifer** | *6 de enero de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Easy to use and ability to talk with quickbooks. The invetory management with SKU's. Easy to add and move customers
> 
> **Desventajas**: Some of the updates that have caused issues with the program. Legth in getting reports to upload to print. Lots of times timing out.
> 
> For the cost of the program it works how it should. Just wish it was easier to get help with technical support.

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### "Grateful for service fusion" — 4.0/5

> **Jim** | *9 de enero de 2026* | Construcción | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I personally love the calander feature the most. It is the most used item in our company. We all go in to the shop in the mornings, check the jobs for that day or the next day and have a very good idea of what we need to prep for.
> 
> **Desventajas**: The mobile app needs so much work\! maybe it is just me personally, but the desktop program and the phone app are so drastically different from each other. It seems to me from time to time that they dont connect well to each other for some reason. We also have all sorts of problems with guys not being able to see jobs on the phone app.
> 
> Overall, we like service fusion. It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future which is very important in our career path - HVAC. We are constantly revisiting equipment multiple times over the years and it is so nice to have a record of things that happened in the past that are relevant to your current job.

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## Enlaces

- [Ver en Capterra](https://www.capterra.es/software/135788/service-fusion)

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