--- description: ¿Qué piensan los usuarios de Ricochet? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Ricochet. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ricochet - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para consignación](/directory/30737/consignment/software) > [Ricochet](/software/136226/ricochet-consignment-software) # Ricochet Canonical: https://www.capterra.es/software/136226/ricochet-consignment-software Page: 1 / 6\ Siguiente: [Next page](https://www.capterra.es/software/136226/ricochet-consignment-software?page=2) > Solución de administración de almacenes de consignación con POS, inventario y seguimiento de la cuenta del consignador integrados. Funciona en PC, Mac y dispositivos móviles. > > Verdict: Rated **4.7/5** by 118 users. Top-rated for **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Ricochet? Cualquier empresa que utiliza el envío a diario en su negocio, sin importar lo que están vendiendo. ## Quick Stats & Ratings | Metric | Valoración | Detail | | **En general** | **4.7/5** | 118 Opiniones | | Facilidad de uso | 4.7/5 | Based on overall reviews | | Asistencia al cliente | 4.9/5 | Based on overall reviews | | Relación calidad-precio | 4.7/5 | Based on overall reviews | | Funcionalidades | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Ricochet - **Founded**: 2012 ## Commercial Context - **Precio inicial**: 199,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Available Countries**: Australia, Canadá, Estados Unidos, Irlanda, México, Nueva Zelanda, Reino Unido ## Funcionalidades - Barcode/Ticket Scanning - Base de datos de clientes - Creación de informes y estadísticas - Cuentas de clientes - Firma electrónica - Gestión de comercio electrónico - Gestión de descuentos - Gestión de empleados - Gestión de ingresos - Gestión de inventario de minoristas - Gestión de inventarios - Gestión de tarjetas de regalo - Historial de transacciones - Informes de ventas - Integración contable - Marketing por correo electrónico - Pagos electrónicos - Pantalla táctil - Portal de autoservicio - Procesamiento de tarjetas de crédito - Programa de fidelización - Punto de venta (POS) - Seguimiento de ingresos ## Integrations (4 total) - Avalara - Mailchimp - QuickBooks Online Advanced - ShipStation ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para consignación](https://www.capterra.es/directory/30737/consignment/software) ## Categorías relacionadas - [Software para consignación](https://www.capterra.es/directory/30737/consignment/software) - [Software de puntos de venta](https://www.capterra.es/directory/20052/point-of-sale/software) - [Software de punto de venta para minoristas](https://www.capterra.es/directory/31656/retail-pos-system/software) - [Software de gestión para el comercio minorista](https://www.capterra.es/directory/20053/retail-management-systems/software) ## Alternativas 1. [ConsignCloud](https://www.capterra.es/software/144157/consigncloud) — 4.6/5 (52 reviews) 2. [Liberty REACT](https://www.capterra.es/software/121457/liberty-consignment) — 4.6/5 (147 reviews) 3. [SimpleConsign](https://www.capterra.es/software/121828/simpleconsign) — 4.7/5 (353 reviews) 4. [Rain POS](https://www.capterra.es/software/140893/rain-point-of-sale) — 4.1/5 (134 reviews) 5. [Epos Now](https://www.capterra.es/software/152638/epos-now) — 3.8/5 (709 reviews) ## Opiniones ### "Not Just Consignment Software - A solution." — 5.0/5 > **Gary** | *13 de diciembre de 2019* | Comercio minorista | Recommendation rating: 10.0/10 > > **Puntos a favor**: It is flexible. I can make this software adapt to my business needs. I can be a consigner, a store shop owner, a flea marketer, ebay consigner, craft store, space rentals, a retail store and so much more. If there is an internet connection I am in business. > > **Desventajas**: Ease of posting products on to the website. I am hoping the new app with help out with this. I would like to use one simple method to post a product directly to my website with pictures and all. I can kinda of do it with the mobile browser but would be so much easier with a dedicated app. I think this would help our vendors to add products. Allow for other credit card company choices. I prefer Square as my credit card provider so to process credit cards I need to switch apps to process the transactions. It's a pain but not a deal-breaker. Cost is a bit high at $109 a month and an extra $39 for the website. So the total annual cost to run the software is almost $1,800 a year. You save a some money by paying annually rather than monthly. > > Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my customers, auto-discounts, easy access to online vendor sign-in so my consigners can see what is selling, what is owed to them and when contracts are ending, it stops the unnecessary phone calls throughout the day asking if a vendor has money to pick up. ----- ### "The best in consignment POS software" — 5.0/5 > **Carolyn** | *20 de marzo de 2025* | Comercio minorista | Recommendation rating: 10.0/10 > > **Puntos a favor**: Customer Service - Software that just works - Intuitive POS that just works\! > > **Desventajas**: I can't think of anything I don't like about Ricochet\! > > Backstory - I am tech support for a few retailers around town. Of all the systems I deal with Ricochet is the easiest on all levels. The system is super easy to use, very intuitive, help section is very detailed and easy to understand and customer service is there at a moments notice with the click of a chat button. I can't say enough good things\! ----- ### "Has gone downhill in a big way" — 2.0/5 > **Kathie** | *28 de diciembre de 2025* | Comercio minorista | Recommendation rating: 0.0/10 > > **Puntos a favor**: It’s a great system, super easy to use and as long as you use their payment processor, the credit card function integrates very easily. All of our vendors can easily login and use their account. It’s really designed well. > > **Desventajas**: One of the things I used to like the most with their great customer service. At any time, you could send a chat, and they will solve your problem, calling you on the phone if needed. But now they have switched to an AI based system. It never gives the right answer, and you always end up needing a live person. Which is fine, except now they don’t staff with live people nearly as much as they used to. Particularly over the holiday season - our entire system is frozen and has crashed, ot won’t even show the right date, it won’t do anything. And they’re out of the office until Tuesday. It is unfathomable that a software that services retail establishments would not have any live tech support available over the busiest season of the entire year. > > Good functionality, previously good sport, now terrible support. Any software platform that services retail establishment needs to have life support available over the weekend and on holidays are the busiest time of year for businesses. ----- ### "Very helpful software for consignment tracking" — 5.0/5 > **Athena** | *2 de enero de 2020* | Servicios para el consumidor | Recommendation rating: 8.0/10 > > **Puntos a favor**: This software is extremely helpful in tracking our consignors, their sales, percentages, and important data such as addresses and phone numbers. The newer format also allows us to add images if inventory items which will be very helpful when we have more staff available to log the inventory. It is also very helpful to be able for all users to see what inventory items are in stock vs paid out to the client as well as notes left by other users. > > **Desventajas**: I don't like that the software assigns its own descriptors to each client rather than offering the user an option of using its descriptors or your own. I understand these markers are important for the automation algorithm but not helpful for many. Also, since we do not use bar-code scanning and enter all sales manually, the newer layout DOES NOT ALLOW us to find the inventory by our own parameters in the POS tab (ie. client name or consignor number). This has proven to be a time consuming annoyance. > > Up until the format was updated we had a great handle on how to use the system to fit our needs. It has proven to be a great help in that multiple users can have access to the same information. There is however an extreme lack of communication. We were not informed that the entire format was being changed and logged in one day to a new set-up with no option to revert back. Features are also disabled or removed without letting the clients know causing navigation issues. ----- ### "A User Friendly Software with Exceptional Customer Support" — 5.0/5 > **Kristi** | *20 de diciembre de 2019* | Comercio minorista | Recommendation rating: 10.0/10 > > **Puntos a favor**: We began our consignment business with Ricochet and truly believe it played a huge part in our success and is a key to our continued growth. Our team frequently comments on how easy it is to use the software. Many of us have had past experience with systems that were cumbersome and clunky; in comparison Ricochet has an interface that makes it easy to train new staff. Our new staff members quickly get comfortable and confident in using the POS which allows our team to focus our attention on better serving our customers and consignors. As we have grown, Ricochet has evolved along with us. The Ricochet team is constantly working on making the software better and adding features that give us the ability to do business more efficiently. It is important to us to be partnered with service providers who are always looking to enhance their services because it enables us to also always be improving. Their customer support is exceptional. A team member is always readily available to assist and answer questions. We appreciate this level of service because it allows us to offer the same value to our customers and consignors. > > **Desventajas**: There are some features and capabilities we hope to see in the future. > > We always feel heard by the Ricochet team and appreciate their willingness to discuss possible improvements or even explain why a desired feature may not be effective in meeting all their customer's needs. We understand that not every feature we may want is an asset for every store/shop they service. The pros outweigh the cons and we actually value their commitment to delivering a software that works but isn't overwhelmed with "bits and pieces" of features that only meet the needs of some. ----- Page: 1 / 6\ Siguiente: [Next page](https://www.capterra.es/software/136226/ricochet-consignment-software?page=2) ## Links - [View on Capterra](https://www.capterra.es/software/136226/ricochet-consignment-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data