--- description: ¿Qué piensan los usuarios de Nickelled? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Nickelled. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nickelled - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/30671/customer-experience/software) > [Nickelled](/software/137329/nickelled) # Nickelled Canonical: https://www.capterra.es/software/137329/nickelled Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.es/software/137329/nickelled?page=2) > Haz tutoriales sencillos paso a paso en tu sitio web para incorporar y convertir a los usuarios. > > Veredicto: 16 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Nickelled? Los clientes de Nickelled van desde startups hasta empresas multinacionales, con un enfoque en proveedores de soluciones SaaS y despliegues internos de software. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.9/5** | 16 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 5.0/5 | Basado en las opiniones generales | | Funcionalidades | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Nickelled - **Ubicación**: London, RU - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: 299,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, danés, español, finés, francés, inglés, irlandés, italiano, noruego, polaco, portugués, sueco - **Países disponibles**: Alemania, Australia, Brasil, Canadá, Estados Unidos, Reino Unido ## Funcionalidades - Alertas y notificaciones - Chat en vivo - Creación de contenidos - Creación de informes/análisis - Encuestas y comentarios - Formación en la aplicación - Gestión de comentarios - Gestión de correo electrónico - Gestión de la experiencia del cliente - Gestión de lanzamiento - Guía contextual - Herramientas de autoservicio - Onboarding del usuario - Panel de comunicaciones - Recopilación de datos multicanal - Seguimiento de la participación - Varios idiomas ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de experiencia del cliente](https://www.capterra.es/directory/30671/customer-experience/software) ## Categorías relacionadas - [Software de gestión de experiencia del cliente](https://www.capterra.es/directory/30671/customer-experience/software) - [Software de compromiso del cliente](https://www.capterra.es/directory/30906/customer-engagement/software) - [Software para adopción digital](https://www.capterra.es/directory/31638/digital-adoption-platform/software) ## Alternativas 1. [Freshdesk](https://www.capterra.es/software/124981/freshdesk) — 4.5/5 (3408 reviews) 2. [LiveAgent](https://www.capterra.es/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Intercom](https://www.capterra.es/software/134347/intercom) — 4.5/5 (1131 reviews) 4. [WalkMe](https://www.capterra.es/software/131194/walkme) — 4.4/5 (63 reviews) 5. [EngageBay CRM](https://www.capterra.es/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Opiniones ### "A must try" — 5.0/5 > **Matt** | *5 de marzo de 2019* | Consultoría de gestión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love that we can walk our team member and clients through any website and provide meaningful instructions along the process. It has help get our staff members up and running at a much faster pace as well. > > **Desventajas**: Being able to incorporate a table of contents or jump to a step in the guide take a little bit of effort. > > I have recommend Nickelled to multiple companies that are now using the software. It is fantastic and affordable. ----- ### "We used Nickelled for product demos for a new social networking product." — 5.0/5 > **Kate** | *11 de mayo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It was easy to setup the Nickelled walkthroughs and the pricing was extremely low, especially compared to some immediate competitors. The processes that we wanted and needed to explain to new website visitors were pretty basic and Nickelled was the right solution for us. It was quick and easy to setup and customer service was great when I ran into small hiccups - getting back to me quickly. We were able to get the demos set up in a matter of hours with a price tag that was reasonable for a startup of our size. > > **Desventajas**: The mobile version of the software was a work in progress. The processes that we needed to guide our user through were very basic so the fact that it wasn't an exact match to our mobile site it was effective at guiding the user through the simple processes they would need to take on the mobile version of our website. I wish that there was the ability to bypass the thumbs up and thumbs down at the end of the guided tour, or at least add some styling to this mandatory step. > > Simple guided tours of fundamental processes our website visitors might need to take on my client's site. ----- ### "Great product that helps simplify onboarding and training experiences" — 4.0/5 > **Penny** | *4 de febrero de 2016* > > We've worked with Fraser and the Nickelled team for the past 6+ months after receiving a recommendation to check the product out. Having used it for a number of months, both for our provider onboarding and internal team training, it's become a core part of our toolset at Hassle HQ. We're excited to see how the product develops and the new features that they're working on currently. ----- ### "Fantastic for product walk-throughs without the need for dev\!" — 5.0/5 > **Jessica** | *27 de febrero de 2018* | Producción audiovisual | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We found Nickelled whilst looking for a solution to onboard our users without the need for extensive dev work - and we haven't looked back since\! It gives our team the ability to create, update, and share simple walk-through guides without roping in engineer resource, which is always in short supply. Perfect solution, great product, and brilliant support. ----- ### "Great product - excellent, and much cheaper than WalkMe" — 5.0/5 > **Usuario verificado** | *5 de enero de 2018* > > **Puntos a favor**: 1. Great customer service 2. Ease of deployment 3. Ease of setup In all, its a great product to get users onboarded. > > **Desventajas**: 1. Had some early deployment issues- fixed promptly by customer support We had some technical issues early on, but the way customer support handled the issues was timely and professional ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.es/software/137329/nickelled?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/137329/nickelled) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados