AcTouch.com

Comentarios: Better information of my Business. I do not have to wait for the accountant's visit for list of Receiveables and Payables. Different employees can handle work related to their Job better. Being on th Cloud helps me be better informed and also provide accurate information to customers and suppliers.

Puntos a favor: Ac touch finds itself in a niche; catering to the ERP needs of small and medium businesses. While many other software claim to service the same segment they fail when it comes to functionality or are priced very high that such businesses cannot afford. Moreover the support is accessible and quick to resolve issues. The UI is simple and new employees have found it easy to use. The modules handle most business scenarios.

Contras: The speed of searching needs to improve. The 'alerts' section needs to be improved further. Transfer of data to and from 3rd party software needs more development.

Puntos a favor: The user interface is extremely intuitive which minimises the training time. Lower training time is a huge plus as the user base grows. The team at AcTouch puts the users first and are always willing to learn from user habits to make the software more user friendly. They don't dictate the business flow, rather they tweak the software to help the business flow further.

Contras: The software could probably have certain capabilities to sync data entered when there is some internet connectivity issues.

Comentarios: This is a cloud-based ERP system and from the word GO there are a number of important operational and functional points about this application: You can have it set up and running "before lunch" and use it with the greatest of ease.
The application is scalable - so you can start small and grow big, without upgrading.
It is SSL enabled which ensures data security.
The developers and support team provide both business and technical support. A BIG Plus
There is an integrated menu for Sales, Purchasing, Payments and Receipts. No flip-flopping.
Other modules include Inventory Management and Manufacturing, Warranty Management, Product Barcode Generation, and Quotations. From a personal perspective let me add two important points: 1. I started my career as a purchasing officer and I was one of the first people to implement an MRP system way back in 1978. I also implemented a number of Class A ERP systems in manufacturing and finance since then. 2. I know and have worked with the Owner and CEO of AcTouch for a number of years and can vouch for his business, design and development knowledge and experience.

Puntos a favor: Its integration, ease of use and functionality which covers all the functions of most manufacturing businesses.

Comentarios: Helped me to ease my business.
I can keep track of the my quotes and follow ups.

Puntos a favor: I started using this application from 2014. It user friendly, easy to navigate across the application. They are enhancing product every regular intervals and added lot more features. Their supporting system is good and accessable.

Contras: I have problem with 'time out', they are saying ,for security reason they have this features. If they increase time period for this , that helps my kind users.

Comentarios: AcTouch is addressing our business needs and helps us to be mobile. Most part of the day, I move around and this tool helps me to run my business from anywhere. It has a strong inventory module thats better than many other software that I have seen. Customer support team is good as they listen to our problems and provide a right solution or workarounds.

Puntos a favor: Ease of use, Address the business workflows. Ability to do multi invoicing and collections. Alert systems are good and helps us to know when to collect customer payments.

Contras: As application is growing, many features have been added and its confusing me like SMEs. But the support team is making an efforts address these concerns.