¿Qué es TimeTap?

A menudo los proveedores de servicios pierden llamadas de clientes potenciales y pasan horas enviando correos electrónicos para recordatorios o seguimiento en medio del ajetreo de las actividades para hacer crecer su negocio. Esta solución de programación de citas online es como un carrito de compras para servicios. Elimina las llamadas perdidas y los problemas de no presentación al permitir que los clientes administren sus propias citas. Las empresas pueden incrustar un programador en su sitio web y personalizar las notificaciones por correo electrónico para que se envíen automáticamente.

¿Quién usa TimeTap?

Profesionales independientes y pequeñas y medianas empresas con grandes ofertas de citas y reservas cada mes.

Vídeo de TimeTap TimeTap Software - 1 TimeTap Software - 2 TimeTap Software - 3 TimeTap Software - 4 TimeTap Software - 5

¿No estás seguro sobre TimeTap? Compara con una alternativa popular

TimeTap

4,5 (220)
TimeTap
No disponible en tu país
24,95 US$
mes
Versión gratuita
Prueba gratuita
153
7
4,3 (220)
4,4 (220)
4,6 (220)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
15,00 US$
mes
Versión gratuita
Prueba gratuita
111
50
4,6 (5.365)
4,7 (5.365)
4,7 (5.365)
¿Por qué estoy viendo esto?

Alternativas a TimeTap

Patrocinado
Automatiza las reservas, cancelaciones, recordatorios e incluso pagos de tus clientes usando el software de programación en línea más elegante del mundo. Descubre más sobre Acuity Scheduling
Sistema de reservas en línea con recordatorios para todas las empresas de servicios. Deja que tus clientes hagan su propia reserva en línea: incluye una versión gratuita. Descubre más sobre SimplyBook.me
Consigue que tu empresa alcance toda su capacidad con el software de programación 10to8. Evita las ausencias y deja de perder tiempo en tu negocio. Comienza gratis. Descubre más sobre 10to8
ScheduleOnce es una solución de programación de extremo a extremo que permite a las empresas conectarse más fácilmente con clientes potenciales y clientes.
Calendly te ayuda a programar reuniones sin los correos electrónicos de ida y vuelta.
Impulsa el crecimiento con Sales Cloud 360, una destacada solución de ventas que impulsa la productividad de los representantes en una de las principales plataformas de CRM del mundo.
Una destacada plataforma de atención al cliente que está diseñada para brindar herramientas innovadoras y datos unificados a los empleados de servicio.
Pabau es una completa aplicación de gestión de clínicas utilizada por cientos de profesionales de la salud en todo el mundo.
Expertos EMR con un enfoque obsesivo en proporcionar la solución de gestión clínica "más hermosa y más fácil que nunca", para clínicas.
Enablemypractice mejora las operaciones clínicas y financieras de tu consulta a un precio accesible. ¡Una plataforma lo hace todo!
The affordable ERP Business Management platform designed for SMBs. Best all-in-one SaaS solution.
Utiliza el software y las aplicaciones de Vagaro para peluquerías y salones de belleza para tomar reservas, procesar pagos, enviar recordatorios y promocionar tu negocio. Precio inicial: 25 $ al mes.
Estas soluciones todo en uno se integran con tu software de gestión de consultas, lo que te ayuda a optimizar tu nivel de atención y aumentar en nivel de ocupación.
¡ClinicSoftware.com brinda una vista de 360 grados de tus clientes para ayudarte a construir una relación sólida con tus clientes y crecer!
Caspio es una de las principales plataformas sin código a nivel mundial para crear aplicaciones de bases de datos online sin necesidad de escribir código.
TM3 combina la potencia y seguridad del software de escritorio con la flexibilidad de una solución en la nube. Valorado por más de 10 000 profesionales.
Medesk es un software médico en línea diseñado para Clínicas privadas e IPS. Creado por y para especialistas en medicina.
Solución para reservas online, programación de recursos, generación de clientes potenciales y creación de informes para estudios de fitness.
Software de gestión de práctica que te proporciona todo lo que necesitas para optimizar tu clínica de salud.
Delightful software for Allied Health & NDIS Providers.

Opiniones de TimeTap

Evaluación media

General
4,5
Facilidad de uso
4,3
Atención al cliente
4,6
Funcionalidades
4,3
Relación calidad-precio
4,4

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
65%
4
25%
3
8%
2
1%
1
1%
Jennifer
Jennifer
Executive Director en EE. UU.
Usuario de Linkedin verificado
Cuidado de la salud mental
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

A+ software that's infinitely customizable with top-notch support from an ethical, big-hearted team.

5,0 hace 5 años

Comentarios: Because of this software, we are able to execute the vision of our social enterprise to fight the opioid crisis without the prohibitively costly overhead associated with having human schedulers & administrators. We would have had to raise a much higher fundraising target in order to be able to run operations if it weren't for the flexibility and ease of use we found in TimeTap.

Puntos a favor:

As a non-profit that provides free, longterm support to those healing from opioid addiction, we had very specific time management needs for our volunteer "Listeners" to schedule meetings with people healing from an addiction crisis. Listeners will be meeting with program participants in public locations like libraries and coffee-shops in multiple cities, and each volunteer has to set and manage their own availability. It was also important to us to be able to craft the public-facing messaging in a way that was both clear and non-shaming, and that software that was built for staff-client relationships didn't make our program participants feel like patients in the medical system. We thought this would be an impossible task, but TimeTap not only figured it out, they made it feel easy. I am still amazed by how quickly and effectively they helped us integrate our needs into an effective, working service. The software has been built in such a way that every facet of interactions between users in your scheduling system can be customized and optimized. There were a number of functionalities I didn't anticipate needing, and aspects of the work process I didn't think about customizing until we actually saw it in action. TimeTap support was there every step of the way to help us figure out how to tweak, adjust and clarify.

Puntos en contra:

The only downside I've experienced (as a non-technical person) with this software is that it can be hard to understand the logic of different settings and where specific gears are located on the back-end. I think, however, that this is just a necessary symptom of highly customizable software. TimeTap manages this incredibly well, in my opinion, by having an incredibly rich (and search sensitive) library of user documentation -- including screen-capture videos that show you step-by-step how to find what you're looking for. Their support team is also very responsive and friendly and I've never had trouble getting in touch with them on short notice for both quick and complicated questions.

Respuesta de TimeTap

hace 5 años

Thanks so much, Jennifer, for the kind and thoughtful review! It's been a pleasure helping you and the SeekHealing team -- you all are making a big difference in the world!

Jamie
CEO en Canadá
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

After 3 years of using timetap

5,0 hace 5 meses

Comentarios: Overall experience has been very good. There have been a few hiccups along the way, and while we do get frustrated when these happen, the staff at timetap do their best to help us out.

Puntos a favor:

The online scheduling for us is the best feature, allowing us to take more efficient appointments. Driving distance calculation lets us pack more sites per day.

Puntos en contra:

Calendar sync has been an issue, but this is something that is a work in progress.

Hannah
Director of Wellness en EE. UU.
Práctica médica, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

TimeTap for booking & reports

5,0 la semana pasada Nuevo

Puntos a favor:

Very intuitive and great customer service. There is not any feature of the platform I was not able to customize except a place where the time zones displayed. When I asked about it, they added it to be updated in the next release!

Puntos en contra:

The communication / email tool was more difficult to manage than I would have liked. Everything else in the tool is so intuitive and easy to navigate I felt like the email tool took too much time to customize and enable/disable.

Mike
sales and bike fitting en EE. UU.
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Bike fitting appointment challenges

3,0 hace 4 años

Comentarios: I don't feel having customers schedule a time to have a very personal service like Bike Fitting works with this application. Getting your bike tuned up makes more sense. Imagine trying to schedule a doctor appointment with a sore arm. Without some questions it could be a pulled muscle or bruise... or a heart attack. This assumes the customer knows what service will suit their needs. Often the customer chooses the least expensive option.

Puntos a favor:

sync's with Google accounts. Able to see multiple days/weeks quickly. Nice customer data base if we enter it. Customer entry is not so consistent. Really think it could work well for our education programs as well as service if we put a larger chunk of time allotted on our part (assume the bike is in worse shape than customer thinks it is!)

Puntos en contra:

Customer problems setting up appointments- not consistently letting a customer know they have NOT REGISTERED fully, also same situation sometimes sends the fitter an email, sometimes blocks off the time even though not registered properly. Setting up fitter availability is too complicated- needs to be a calendar that is not open until the fitter goes on a calendar and opens up times- our schedules are not consistent due to staffing and outside commitments. Customers need to have a way to leave the fitter a note about questions or to have the fitter call to talk more about options (ie- I currently do not have a bike, but want to get more info to choose the most appropriate sized bike.) Does not tell customer what to bring to fitting. Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.

Respuesta de TimeTap

hace 4 años

Hi Mike, So sorry to read about the issues you experienced here trying to get TimeTap set up for Freewheel. We did just release some updates to how fitters can add their availability this past weekend which may change/improve some of the issues you were explaining here. I'd love to show these to you if there is a time in the coming weeks we can get on the phone together. You can book a support call with me at https://www.timetap.com/online-support-call.html and we can look at some of these items. I know one of the big requests we've gotten from businesses like yours is to allow add ons to appointments which is something we are working on for 2019. We can discuss some of the enhancements you might like as well on the support call. Thanks, Lucy

Rhonda
Financial Advisor en EE. UU.
Servicios financieros, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Review

5,0 el año pasado

Comentarios: great

Puntos a favor:

allowing the client to schedule themselves

Puntos en contra:

You are currently unable to limit the amount of appointments allowed in one day. This is a very big Con