Rentals United

Rentals United

Por Rentals United

¿Quién usa Rentals United?

Los administradores de propiedades grandes y pequeñas en el sector de alquileres de vacaciones ahorrarán dinero utilizando estos servicios. Con respecto a las ventas, los sitios web de publicaciones de todos los tamaños querrán tener acceso a este inventario para expandirse.

¿Qué es Rentals United?

¡Anuncia tu alquiler vacacional en frente a +250 millones de viajeros cada mes! Al utilizar la plataforma de Rentals United, tu calendario, precios, fotos e información, se actualizarán automáticamente en todas las webs de anuncios que deseas conectar. Todas las reservas y cancelaciones realizadas actualizarán tu calendario en Rentals United, y en las webs sincronizadas. Nuestro software te permite anunciar en portales globales, webs especializadas y constantemente añadimos nuevas plataformas para que siempre puedas disponer de nuevas formas de promover tus propiedades.

Información sobre Rentals United

Rentals United

http://rentalsunited.com/

Fundada en 2014

Resumen de precios de Rentals United

Rentals United no está disponible en versión gratuita y no ofrece prueba gratis. Consulta más información sobre precios de Rentals United a continuación.

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En directo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de Rentals United

Software de alquiler vacacional
Comunicación con los huéspedes
Declaraciones del propietario
Gestión de clientes potenciales
Gestión de comisiones
Gestión de contactos
Gestión de pedidos de trabajo
Gestión de proveedores
Gestión de reservas
Gestión de tareas domésticas
Guest Experience Management
Procesamiento de pagos
Análisis de canales
Control de inventario
Gestión de campañas
Gestión de clientes potenciales
Gestión de incentivos
Gestión de oportunidades
Gestión de pedidos
Gestión de productos
Gestión de revendedores
Gestión de socios

Opiniones de Rentals United

Mostrando 5 de 117 opiniones

En general
4/5
Facilidad de uso
4.1/5
Atención al cliente
4/5
Funcionalidades
3.9/5
Relación calidad-precio
4/5
Jarry S.
Franchisee - Owner
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 29/8/2018

"Outstanding Customer Service"

Comentarios: We recently resolved our problem on securing the payment and the double booking. The Customer Service in Rentals United is world-class and I never felt alone as I go through the process. The support staff helped me all throughout - from set-up to the actual operation. She was available all the time even thru chat/email/conference-calls for customer concerns. She gave me the resources where to find the info I need and was able to fix the problem. And this is raising the bar of Customer Service because in this fast changing world - people, human interaction, problem-solving, technology, and after sales service, matters. We should place customer service as a top priority that makes our products worthwhile. Profit should always be last as it follows when everything works fine!

Puntos a favor: I work remotely as an assistant to a Property Manager who is also a Realtor. It's just the right app we needed to increase the revenue from the leased properties. Booking confirmations are pouring in, you just have to manage it well.

Contras: You just have to read rules and policies for each of the channels, and be subject to their rules. Other than that everything is fine!

  • Fuente de la reseña 
  • Publicado el 29/8/2018
Pierre H.
Head of Sales
Ocio, viajes y turismo, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 28/11/2019

"Great service provided by Rentals United"

Comentarios: Great experience with Rentals United - good communication and I find them particularly open to suggestions. (SENSITIVE CONTENT HIDDEN) is a great account Manager and genuinely looks at Rental United and the Property Manager's best interests.

Puntos a favor: User friendly, allows to have a good overall view of how we are connected

Contras: Sometimes a bit slow to load due to the size of our portfolio.

Respuesta de proveedores

por Rentals United el 4/12/2019

Dear Pierre,

Thank you so much for leaving us this 5 STAR review!
We try to be as responsive and versatile as possible with all of our clients and it is important to us that you have the best experience whilst using our platform.
Vivian really is a different breed when it comes to client care and she will very pleased to hear your kind words, so thank you again.

Sincerely,

The Rentals United Team

  • Fuente de la reseña 
  • Publicado el 28/11/2019
Steven T.
Managing Director
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 5/3/2020

"Does everything you need it to do!"

Comentarios: We were a very early adopted of RU platform some 4 years ago now and have seen huge improvements in speed of the site, response time to issues and the general professionalism of the business. RU is at the forefront of channel connections and simply do what they say they can do. Our key account Manager [SENSITIVE CONTENT HIDDEN]has been excellent over the last year or so and has added a human touch to some complicated tech issues.

Puntos a favor: It just works, makes very complicated connections fairly straight forward, with very little training my team learn how to use the software quickly. The most important element is 'trust' and we trust Rentalsunited with our properties connections.

Contras: User interface could do with a little updating.

  • Fuente de la reseña 
  • Publicado el 5/3/2020
Nick B.
Portfolio Manager
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 21/1/2020

"Growth"

Comentarios: Rentals United was our first foray into the world of Channel Managers after what was a painfully thorough research process in 2017. Their task was to facilitate our growth and exposure to the wider booking platform market and quite simply they exceeded every expectation and goal we had set. We found ourselves struggling to manage the admin side from the speed at which we started receiving reservations! The support and guidance provided by our Account Manager [SENSITIVE CONTENT HIDDEN] was World Class. We can't thank her enough for her help throughout the research process and then the frequency with which we received updates and suggestions for promising channels. She was readily available for questions and was a large part of how successful the integration was.

Puntos a favor: The software is so user friendly! The ease of which one can upload,edit and push their portfolio made the entire process as straightforward as one could want. That partnered with the elite level customer service made the entire experience a wholly positive one.
The API's were reliable and we didn't suffer any connection issues with any of the major channels.

Contras: Nothing bar a few system outages but these were communicated to us and resolved very quickly.

Respuesta de proveedores

por Rentals United el 23/1/2020

Dear Nick,

Thank you for this wonderful 5 Star review!
It's feedback like this that makes all the hard work and dedication our team puts into creating a first class experience for our clients absolutely worth it.
It is even more awesome that you have been swamped with bookings since joining, this makes us super happy :)

We hope 2020 continues to be as successful as the last 2 years in our partnership.

The RU team

  • Fuente de la reseña 
  • Publicado el 21/1/2020
Areti V.
Manager
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    1/5
  • Facilidad de uso
    1/5
  • Características y funcionalidades
    1/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 27/5/2018

"The worst experience ever! Don't trust them you will lose your money "

Comentarios: Less 600euro from my bank account

Puntos a favor: From where to start & when to finish! It is one of the experiences that i don't want to deal any more. In order to push the sail i have been mis sold a product that is not even able to synchronize the channels that i have already been as a customer, because i needed to have at least 5 properties with RU (never mentioned before the purchase). The customer support is one of the worst, i have been promised that after i buy their service they will deal with everything and i will enjoy my free time! This never happened since I had to spend three times more time of what i used to! I am using Tripadvisor, booking.com, Airbnb & HomeAway for my properties - the chanel was able to chanel manage only 1 of them! YOU have to do all the settings on your own, they provide you some NON updated pdf files and they expect you to do all the settings for all the chanels. In case you do something wrong is very difficult to contact them immediately since they work from 8am - 6pm and they have weekends and bank holidays off (no chance for working people to contact them).
The software is just rubbish - there is the option to bring external calendars from other channels and this is just decorative. It can show the correct availability for few hours but after that be prepared to stay awake the entire night in order to make corrections. I wasted my money to make them reacher!

Contras: Since theys service was not functional i did request to add my fifth room for free or otherwise give me a refund! They executive decision did not accept to give the refund but charge me more for the fifth room.
*The policy sais that you have the right to break the contract within 14 days - They booked my first appointment 7 days after i did the payment that unfortunately was canceled after the property manager was not medically feed to proceed with the introduction and rebooked it 3 or 4 days later. As you understand i didn't have much time to understand what rubish I have been sold. When i asked for refund the same property manager rejected my request since the 2 weeks past!!!???
Pls Do Not trust them - they can only successfully take your money and provide nothing more!

Respuesta de proveedores

por Rentals United el 22/6/2018

Hi Areti

I'm sorry you've had such a poor experience using Rentals United.

Regretfully both Homeaway and Tripadvisor have a 5 property minimum requirement when a customer coming from either a channel manager or PMS. Our sales people are advised to inform all potential customers this information.

During this period and also during the on-boarding schedule, it's made very clear that we are a software as a service. meaning that we do not do all the work for you and our rates reflect this. It requires work by you to ensure your properties can go live which is why we set a 30 day introduction & training period.

I would be happy to start your contract from today with the intention of getting you live in those channels you can work with through us.

We have many happy clients working with us and our platform generates 1000's of bookings.

Please contact me directly at james@rentalsunited.com and I'd be happy to help.

Thanks

  • Fuente de la reseña 
  • Publicado el 27/5/2018