SimplyBook.me

Generalmente es muy Util.

Puntos a favor:

Me gusta que su calendario se puede personalizar eso facilita recordar los compromisos.

Puntos en contra:

Si miramos sus complementos son un poco costosos.

Gestión de citas facil para empresas de servicios

Comentarios: Es una solución sólida para la gestión de citas y reservas en empresas de servicios. Su versatilidad, opciones de personalización, integraciones y funcionalidades adicionales lo convierten en una herramienta eficiente para administrar las citas.

Puntos a favor:

La plataforma SimplyBook.me es compatible con dispositivos móviles, lo que permite a los usuarios acceder y gestionar sus citas desde cualquier lugar.

Puntos en contra:

En general es fácil de usar, pero puede haber una curva de aprendizaje inicial para familiarizarse con todas las características y opciones de personalización disponibles

Muy buen producto

Comentarios: Muy buena, con un excelente, rapido y personalizado servicio de atención al cliente.

Puntos a favor:

Nos ha gustado mucho porque se ha adaptado bastante bien a nuestras necesidades, y después de testar diferentes soluciones, es la que mejor lo ha hecho.

Puntos en contra:

Echamos en falta la integración de la geolocalización para poder integrar servicios a domicilio.

Muy buena aplicación

Puntos a favor:

Es muy fácil de usar, los pacientes pueden coger su cita sin llamar y tiene un precio muy asequible. Además puedes gestionar varios centros.

Puntos en contra:

Es un poco lío de configurar cuando tienes que cambiar o aplicar el horario de alguien

Sin soporte telefónico y sin atención inmediata ante incidencias graves en el servicio.

Comentarios: Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona el chat en vivo y ni estoy recibiendo emails respondiendo a mis solicitudes de asistencia inmediata.

Puntos a favor:

Lo mejor de esta herramienta es el amplio número de funciones configurables.

Puntos en contra:

La única asistencia que se ofrece es online, mediante un chat que no siempre está activo. Este hecho, ha provocaddo que hoy los servicios estén totalmente desatendidos, sin un lugar al que acudir ante problemas graves de acceso a la propia cuenta. En los términos y condiciones aparece un número de contacto de Washington al que responde el buzón de voz de otra compañía. Toda la configuración depende de cuántas horas tengas disponibles para visitar cada uno de los tutoriales para ajustar la herramienta a tus necesidades. Si has hecho una cuenta en un idioma inicialmente, aunque sea la cuenta de prueba, este idioma se traslada automáticamente a todas las plantillas y sólo escribiendo manualmente cada plantilla o empezando con una cuenta desde cero puedes contar con plantillas en otro idioma.

Excelente sistema para reservas

Comentarios: Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas de manejo de reservaciones y pagos. Todo de una manera fácil

Puntos a favor:

Fácil de usar y adaptable a cualquier tipo de evento que desees agendar ademas de las integraciones que puedo

Puntos en contra:

En este momento no he encontrado ninguna

Alternativas consideradas previamente: YouCanBook.me y Calendly

Razones para cambiar a SimplyBook.me: Fácil manejo y la atención personalizada

Muy contenta de tener esta plataforma en mi empresa

Comentarios: Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún cliente esta desatendido ya que se confirman y envían recordatorios por mail. Me llegan reservas 24 h al día.

Puntos a favor:

Me ha gustado mucho lo fácil y cómodo que ha sido implementarlo.

Puntos en contra:

Lo único que me ha costado es que la ayuda es en inglés y no ha sido tan dinámico

Muy Contenta

Puntos a favor:

Me ha encantado lo fácil que es utilizar este Software. El mismo programa te ayuda a ir al siguiente paso que debes hacer y me ha resultado muy útil para programar mis reservas.

Puntos en contra:

Lo que menos me gusta son las plantillas a seleccionar en modo Free.

SimplyBook.me automates the booking process in a simple way

Comentarios: I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy getting my firm off the ground to devote time and resources to creating a comprehensive website, yet Simplybook fulfilled the same functions for me.

Puntos a favor:

In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features.

Puntos en contra:

Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience.

Great for handling schedules

Comentarios: Pretty good!!! Besides those little hiccups I love it.

Puntos a favor:

I love that my clients can easily book their own times.

Puntos en contra:

I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the current one. Sometimes I have to go off the site and verify payment because it's not always showing accurately on my end on the program

SBM Feedback

Puntos a favor:

It send real time updates when customers schedule with us.

Puntos en contra:

It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out.

A good solution for appointment organization and payments for small and medium-sized businesses

Comentarios: I have been using this software for my online language school for 1.5 years. It has made managing instructors' schedules and payments very simple. Thanks to this software, I had the opportunity to grow my business. Thank you!

Puntos a favor:

Having all appointment-related needs in one place. At the same time, being able to communicate with customers and carry out marketing activities.

Puntos en contra:

Sometimes customers have trouble finding the correct option when booking an appointment. But it's still not a major issue.

Very good booking site

Comentarios: My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!!

Puntos a favor:

I like how the pricing is! It’s definitely better than any other app I’ve used.

Puntos en contra:

Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails.

Alternativas consideradas previamente: Acuity Scheduling y Fresha

Razones para elegir SimplyBook.me: It’s was to expensive at the time for me just starting out with my business. So I chose something cheaper

Software anterior: Fresha

Razones para cambiar a SimplyBook.me: It was more appealing to me price wise and it had more options for the price I chose. I like the fact that this app has different pricing options.

Happy with SimplyBook.me - Would recommend!

Puntos a favor:

Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high.

Puntos en contra:

I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have.

Alternativas consideradas previamente: Google Calendar

Razones para elegir SimplyBook.me: Price is the number one reason. Mindybody over charged me by $10,000. They thought I had multiple locations. I received my money back after 6 months.

Software anterior: Mindbody y Mariana Tek

Razones para cambiar a SimplyBook.me: I needed to be able to have multiple people sign up for a class. Google Calendar could only create events.

Great Yoga & Massage Booking Site

Comentarios: I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season!

Puntos a favor:

Looked professional and I could do it myself. (But it took a lot of time!)

Puntos en contra:

My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them.

Decent platform decent prices

Puntos a favor:

Thatvthe business is showing improvements. Pricing is ressonable

Puntos en contra:

I need more options to accept payments such as paypayl venomo etc. Things commonly used in the USA

Alternativas consideradas previamente: Namely

Razones para cambiar a SimplyBook.me: Pricing is reasonable. Pretty simplet to set up.

Super Customer Assistance

Comentarios: Positive and our clients have been able to schedule without difficulty. We like the appearance for the customers.

Puntos a favor:

The level of assistance. Professional trainer Creative solutions Very helpful

Puntos en contra:

The "slide" view calendar is hard to read Set up times for services with the slide bar is challenging

Alternativas consideradas previamente: Calendly y Zapier

Razones para cambiar a SimplyBook.me: Price was important and also scheduling re-occurring groups

For single practitioners

Comentarios: So far it’s functional but may need to switch if I continue to grow to get more features.

Puntos a favor:

Easy to set up & use. Good price. Ability to create classes.

Puntos en contra:

That so many features require a higher priced plan. Would like to see more of the add-ons included in the beginning plans. Also would like to see form creation and ability to send. And a way to create more detailed notes and client management.

Alternativas consideradas previamente: Wix, Availity, Zanda (formerly Power Diary), Jane, Squarespace, MassageBook y SimplePractice

Razones para cambiar a SimplyBook.me: Cost and ease of use to get started while I have very little money

Rental user

Comentarios: I uses it for more than two years. At least, i got too much items for rental, the Software isnt built for rental Business. I got to pay too much for more options.
But for the beginning it was good. But need some better Features for documents.

Puntos a favor:

Nice Design, easy to use, fast Server, own homepage

Puntos en contra:

Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business

Alternativas consideradas previamente: Booqable

Razones para elegir SimplyBook.me: More Features are at simplybook me, but today i need already more Features.

Software anterior: Appointy

Razones para cambiar a SimplyBook.me: No i changed from simplybook to booqable, it got more features and costs are lower.

Work in progress

Comentarios: I like simplybook.me, but would like it to be able to have a bit more flexibiltity with the interface. i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation.

Puntos a favor:

I like the customization of scheduling for the service providers, and real-time adjustments. if for any reason a provider is not available, you can take them off the schedule promptly and then add upon their return. I like the option to create different locations.

Puntos en contra:

Setting up locations with multiple service providers is non exisant. if you want a service provider in multiple locaions you have to create a separate profle for the service provider. you cannot change have categories first then location. this would be a great feature. More effective if you have one service provider per location. not for multiple use the market place cannot be in alphabetical order. I love the marketplace feature but wish I could have edit it to my liking. I like how the services are first and then the service provider. you have to join a group to submit an upgrade request and if it gets multiple votes it gets implemented.

Adaptable for multiple uses

Comentarios: I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it.

Puntos a favor:

I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often.

Puntos en contra:

I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort.

Easy and reliable auto detail scheduling

Comentarios: Overall excellent experience, easy to set up and use, both for us and our customers.

Puntos a favor:

It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and manage and cancel their appointments themselves. It's far better than customers having to call in and speak to our manager to manually find and schedule times and write down that information, then having to contact the manager again if they need to make changes, reschedule, etc.

Puntos en contra:

It's not as easy as it should be to set up a customized schedule, such as only allowing a certain number of specific services during specific time periods each day (for example, 3 full details OR 2 full details and 2 express services OR 1 full detail and 5 express services).

SimplyBook.me Review - 5-Star Experience

Comentarios: User-Friendly Interface
The platform is incredibly user-friendly, with an intuitive interface that makes setting up and managing appointments a breeze. Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started. I was able to customize my booking page in no time, adding my logo, services, and personalized touches that reflect my brand perfectly.

Puntos a favor:

Customizable Features What sets SimplyBook.me apart is the level of customization available. From tailored booking forms to personalized notifications and reminders, I could tweak every aspect of the booking process to suit my needs. The integrations with other tools like Google Calendar, Zoom, and payment gateways were seamless, making my workflow smooth and efficient.

Puntos en contra:

Mobile App Could Use Slight Enhancements The SimplyBook.me mobile app is quite handy for managing bookings on the go, but it doesn’t yet fully match the rich experience of the desktop version. The app works well, but with a few tweaks and added features, it could become just as powerful as the main platform, providing even greater flexibility to users.

Quick Review of Simplybook.me

Puntos a favor:

We enjoyed the wide variety of options and configurations it allows. You can set different services and different employees for your clients with ease. For us, using it as a booking system is our top priority, and it does this well.

Puntos en contra:

Limited features unless you unlock them. It would be nice if they allowed more features by default.

Alternativas consideradas previamente: Calendly

Simply book

Comentarios: Overall good! Online chat is always quick to reply and help

Puntos a favor:

Online scheduling and ease of use Easy to navigate to edit and make changes

Puntos en contra:

Can’t adjust times from app is the big one for me