¿Quién usa SimplyBook.me?
SimplyBook.me se adapta a todas las empresas de servicios que aceptan reservas para horarios puntuales, como peluquerías, spas, escuelas, gestión de eventos, gimnasios, entrenadores privados, consultores, asesores financieros, etc.
¿Qué es SimplyBook.me?
SimplyBook.me ofrece un sistema de reserva en línea simple pero extenso que funciona para todas las empresas que aceptan citas. Ahora, sus clientes finalmente pueden reservar citas en cualquier momento y recibirán un recordatorio para eliminar las ausencias. Obtendrás tu página web de Booking, botón de reserva de Facebook, sincronización del calendario de Google, estadísticas de tus reservas, botón de Booking si ya tienes un sitio web y puedes aceptar pagos por adelantado. Visita el sitio web para ver todas las características.
Información sobre SimplyBook.me
SimplyBook.me
http://www.simplybook.me
Fundada en 2008
Resumen de precios de SimplyBook.me
SimplyBook.me dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de SimplyBook.me está disponible a partir de 10,00 US$/mes.
Precio inicial
10,00 US$/mes
Ver precios
Versión gratuita
Sí
Prueba gratis
Implementación
En la nube, SaaS, web
Móvil: nativo de iOS
Móvil: nativo de Android
Formación
En directo en línea
Seminarios web
Asistencia
En horario ininterrumpido (atiende un representante)
En línea
Funciones de SimplyBook.me
El proveedor no ha rellenado esta información.
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Opiniones de SimplyBook.me
Mostrando 5 de 787 opiniones
Robert T.
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Valoración global5/5
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Facilidad de uso5/5
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Funcionalidades5/5
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Asistencia técnica5/5
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Relación calidad-precioSin valoración
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 12/4/2019
""Years ahead of it's time thanks to an ingenious underlying database design.""
Comentarios: Without SimplyBook.me, we wouldn't be able to offer "same day book & play" along side our counter "walk-in" ticketing system. Based on customer support feedback: I believe (and am very optimistic) about a future update addressing the "default value of 1" setting which can potentially lead to user booking errors as noted above. Nothing is perfect, but honestly: SimplyBook.me comes close. It's "the best of the best."
Puntos a favor: SimplyBook.me is the ONLY "booking engine" which had the capability to integrate "same day book & play" online booking with our in-house "walk-in's" ticketing system. Not only does it "work", but it's a "near perfect fit!" (Largely due to the custom feature "add-ins.") I had done extensive research & tried them all.... Simplybook.me is in a class of it's own. Surprisingly, customer support is also truly "world-class!" Having a fair amount of coding & web design experience, I dug in a lot deeper than the average user. In doing so I uncovered several bugs. Not only was the support phenomenal, but most of the fixes came FAST! Booking is fast, easy & designed to work well with smart phones. (Really well for the most part with proper setup, selecting the right "timeline" & adding the CSS custom feature add-in.)
Contras: "Power comes at a price": Monthly fees are based on "custom feature add-ins." IMO, their tiered pricing needs more flexibility. Pricing model is also based on # of bookings & # of SMS messages (if you use them.) This is not a big deal and actually favors "low volume users." (There is even a 100% free plan that comes with 1 custom feature of your choice.) BUT: If you need more than 3 custom features, monthly fees triple to get to the next tier which is 8 features. (So for a business that only does a few bookings a month but need more than 3 features, SimplyBook.me may be too expensive to use.) ~ However: If you do enough volume", your bringing in enough sales to "more than justify" using the best booking system on the planet! "Custom CSS" custom feature: Had to use the "Weekly Classes" timeline ALONG with this custom feature ("CSS custom feature) to avoid/minimize potential user mistakes in booking. The combination of these two work OK. With a few "simple" modifications to the other timelines, those should work well too. Hopefully the engineers will make two (2) very slight "navigational" & "display" modifications to correct these issues when using the other timelines. "Group Bookings" custom feature: When using "group billing custom feature" (one booking for a group of participants): A default quantity of 1 always displays. (Making it too easy for user to forget to select the correct quantity. And on the review screen, this quantity does not appear.)
Respuesta de proveedores
por SimplyBook.me el 23/5/2019
Dear Robert,
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!
Good to hear that you suggested those changes to our Live Chat which will then discuss it with the developers and hopefully that will be taken forward.
All the best
The SimplyBook.me team
- Fuente de la reseña
- Publicado el 12/4/2019
Becky D.
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Valoración global4/5
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Facilidad de uso4/5
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Funcionalidades4/5
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Asistencia técnica5/5
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Relación calidad-precioSin valoración
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 20/9/2019
"Great features but the recent price increases have stung a bit!"
Comentarios: Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great.
Puntos a favor: It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful.
Contras: The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using.
Respuesta de proveedores
por SimplyBook.me el 24/9/2019
Dear Becky
Thank you so much for taking the time to leave us your feedback, we truly appreciate it.
Regarding your comment on some of the service description not showing on your mobile, can you please send me from what kind of mobile you are checking? I checked your page with iphone and I can read all service descriptions.
We are very sorry to hear that you guys have stopped using our system due to cost. I can see that you are a non profit organization, please contact me directly so that we can see what we can do for you guys.
All the best
The SimplyBook.me team
- Fuente de la reseña
- Publicado el 20/9/2019
Mahalia L.
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Valoración global5/5
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Facilidad de uso5/5
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Funcionalidades5/5
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Asistencia técnica5/5
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 15/7/2020
"i Got what I wanted"
Comentarios: Am able to have a page that people can come to book me for services in a perfectional way, and that is not something I can do or have the ability to do on my main page.
Puntos a favor: I love everything about this. it gives me so many options. I was able to get exactly what I wanted, and it came out beautiful. A Very perfectional Booking pack for my company. LOVE IT.
Contras: I was not able to get feathers that I wanted for the price. I the 1 where you get 3, and I thought it should've been 5, but it still worked out and I was able to put a beautiful booking page together.
- Fuente de la reseña
- Publicado el 15/7/2020
Usuario verificado
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Valoración global3/5
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Facilidad de uso3/5
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Funcionalidades4/5
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Asistencia técnica2/5
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Relación calidad-precio4/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 2/12/2018
"Very wide set of features with a great pricing model but poor API support."
Comentarios: The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar). The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere. Your team could spend time and money encrypting all your data yourself before it gets to Simplybook.me's servers but it just makes it painful to use compared to other services out there that offer this out of the box.
Puntos a favor: They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it. The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.
Contras: They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for. Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc. It looks like their feature set is growing but the API capacity is not.
- Fuente de la reseña
- Publicado el 2/12/2018
Nessie H.
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Valoración global5/5
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Facilidad de uso5/5
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Funcionalidades5/5
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Asistencia técnicaSin valoración
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 6/5/2020
"review Simplybook wzc de Korenbloem"
Comentarios: Due to COVID-19 there is a visitation ban in our residential care centre. Thanks to simplybook, we can quickly set up a reservation system and provide the employees with the necessary information about which resident will receive which visit. We also chose simplybook for its many options because in the future we want to offer and track other services digitally.
Puntos a favor: The booking system has many options, easy to fill and clear. Exporting the bookings is an added value so that the info easily affects all employees. Both the layout and the possibilities look professional to our users.
Contras: It was a quest to know how all the settings had an effect on the page. The videos are a handy help. I can use the app to track the bookings, but I can't make adjustments to the settings, or at least I haven't found them yet. The e-mail address on our main page also gets emails from the firm, although it is not an admin.
- Fuente de la reseña
- Publicado el 6/5/2020
