HHAeXchange Agency Management Solution
Valoración media8 reseñas
- En general 4 / 5
- Facilidad de uso 4.5 / 5
- Atención al cliente 4 / 5
- Funciones 4 / 5
- Relación calidad-precio 3.5 / 5
Detalles del producto
- Versión gratuita Sí
- Prueba gratis No
En la nube, SaaS, web
Móvil: nativo de iOS
Móvil: nativo de Android
En directo en línea
En horario ininterrumpido (atiende un representante)
Datos del proveedor
Sobre HHAeXchange Agency Management Solution
HHAeXchange Enterprise, our solution for Medicaid managed care and private duty home care management, is designed specifically for agencies seeking dependable and easy-to-use tools that allow your business to run smoothly, while providing a transparent view of your operations. Whether you manage one location or a network crossing multiple states, HHAeXchange Enterprise will help you improve operations, reduce costs and better manage service delivery.
Funciones de HHAeXchange Agency Management Solution
- Admisión de pacientes
- Base de datos sobre medicamentos
- Creación de diagramas
- Creación de informes de tiempo y tareas
- Firma electrónica
- Seguimiento de empleados
- Comunicación sobre el terreno
- Gestión de clientes
- Gestión de cuidadores
- Gestión de nóminas
- Gestión de planes de cuidado
- Gestión de seguros
- Verificación de visitas
Las reseñas más útiles de HHAeXchange Agency Management Solution
Revisado el 13/2/2018
Our experience with HHAX have been very positive. HHAX surpasses all other HC software available.
Puntos a favor: HHAX's reporting and compliance functionalities would be what I would say I like the most about the software. Most reports are readily available and the software offers an option for customizable reports. HHAX also offers multiple methods of electronic visit verification (EVV) to curtail fraud, waste and abuse. Another great aspect of this software is the customer support. Most issues reported are usually resolved on the first call. If the customer support technician is unable to resolve the issue in the initial call; the technician will follow up and provide updates until resolution.
Contras: Although software updates are necessary, there have been instances where some reporting functionalities were removed when a new version is available.
Revisado el 6/2/2018
The software is amazing and fits the needs of my agency. They are always ahead of the curve!
Comentarios: Ease of use, flexibility, good layout, can get what I need fast
Puntos a favor: The software is very reliable and always seems to be on the cutting edge of the industry. It is very easy to use and navigate. The layout is very simple to use as well.
Contras: The software could use some more bells and whistles (Reports for interrupted sleep for instance). The help desk needs to be more on top of things. I submit a ticket and if I don't follow up on it, I don't get a response. Calling the help desk as well is time consuming and I don't receive an answer immediately. Also, there are always additional charges for any fix we need - not all fixes deserve a charge. There is no room for negotiation on the charges as well.