--- description: ¿Qué piensan los usuarios de TouchBistro? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de TouchBistro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TouchBistro - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de punto de venta para restaurante](/directory/30603/restaurant-pos/software) > [TouchBistro](/software/140677/touchbistro) # TouchBistro Canonical: https://www.capterra.es/software/140677/touchbistro Page: 1 / 18\ Siguiente: [Next page](https://www.capterra.es/software/140677/touchbistro?page=2) > TouchBistro ha sido diseñado por y para el mundo del restaurante, para cubrir las necesidades únicas de tu negocio de restauración. > > Verdict: Rated **3.8/5** by 412 users. Top-rated for **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa TouchBistro? TouchBistro POS es perfecto para cualquier negocio de servicio completo o servicio rápido que busca reducir los costos, aumentar la eficiencia y mejorar su experiencia con el cliente. ## Quick Stats & Ratings | Metric | Valoración | Detail | | **En general** | **3.8/5** | 412 Opiniones | | Facilidad de uso | 4.0/5 | Based on overall reviews | | Asistencia al cliente | 3.4/5 | Based on overall reviews | | Relación calidad-precio | 3.4/5 | Based on overall reviews | | Funcionalidades | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: TouchBistro - **Ubicación**: Toronto, Canadá - **Founded**: 2011 ## Commercial Context - **Precio inicial**: 69,00 US$ - **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (local), Linux (local), iPad (móvil) - **Idiomas admitidos**: inglés - **Available Countries**: Canadá, Estados Unidos ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Control de inventario - Controles o permisos de acceso - Controles por separado - Creación de informes y estadísticas - Creación de informes/análisis - Cuentas de clientes - Facturación - Gestión de consejos - Gestión de descuentos - Gestión de empleados - Gestión de entrega - Gestión de ingresos - Gestión de inventarios - Gestión de pedidos - Gestión de recibos - Gestión de reservas - Gestión de tablas - Gestión de tarjetas de regalo - Gestión de tesorería - Informes de ventas - Integración contable - Kitchen/Menu Management - Pagos electrónicos - Pagos en línea - Pedidos en línea - Programa de fidelización - Punto de venta (POS) - Punto de venta para restaurantes - Registro de pedido ## Integrations (17 total) - 7shifts - Craftable - Deliverect - EVO Payments - MarginEdge - Marketman - Optimum Control - Ordermark - PayPal - Push Operations - QuickBooks Online Advanced - Sage Intacct - Square Point of Sale - Square for Retail - WISK.ai ... and 2 more integrations ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistemas de punto de venta para restaurante](https://www.capterra.es/directory/30603/restaurant-pos/software) ## Categorías relacionadas - [Sistemas de punto de venta para restaurante](https://www.capterra.es/directory/30603/restaurant-pos/software) - [Software para restaurantes](https://www.capterra.es/directory/20026/restaurant-management/software) - [Software de punto de venta para bares](https://www.capterra.es/directory/30897/bar-pos/software) - [Software para punto de venta para iPad](https://www.capterra.es/directory/30915/ipad-pos/software) - [Software de entrega de alimentos](https://www.capterra.es/directory/30861/food-delivery/software) ## Alternativas 1. [Restroworks](https://www.capterra.es/software/142877/restroworks) — 4.9/5 (547 reviews) 2. [Toast POS](https://www.capterra.es/software/136301/toast-pos) — 4.2/5 (548 reviews) 3. [Lavu](https://www.capterra.es/software/118828/lavu) — 4.2/5 (257 reviews) 4. [CAKE POS](https://www.capterra.es/software/143463/cake-pos) — 4.6/5 (521 reviews) 5. [Epos Now](https://www.capterra.es/software/152638/epos-now) — 3.8/5 (710 reviews) ## Opiniones ### "Bang for your buck" — 4.0/5 > **Stephane** | *10 de febrero de 2023* | Hostelería | Recommendation rating: 8.0/10 > > **Puntos a favor**: Can't beat the price. user friendly. menu management is a breeze. > > **Desventajas**: For larger organizations integration with other software needs to be easier. reports could be better. seperating reports by time periods is a problem > > The support team was on top of installation and on-boarding. the owner was present. ----- ### "Cheap but ineffective" — 2.0/5 > **Aidee** | *14 de octubre de 2025* | Restaurantes | Recommendation rating: 0.0/10 > > **Puntos a favor**: quick support and simple setup. You can call the 1800 number and get someone on the line within a few minutes. They are able to see your ipad which is helpful. > > **Desventajas**: HORRIBLE CONNECTION PROBLEMS. Used a Moby8500 that would disconnect every single day leaving us with a terminal down. Offline mode is an absolute joke. You have to turn it on before your connection signal goes out meaning you have to deal with manually batching out cc payments. If your internet goes out and you don't have offline mode on you are SCREWED and can't even send an order to kitchen. The ipad is completely unusable, sometimes we were resorting to using paper and manually calculating taxes. We were unable to take credit cards which is 80% of our sales and it is the main reason we are moving away. Absolutely redundant steps such as FAAs required to clock in and clock out like an hourly employee or having to manually enter doordash orders and creating a discount to close those orders. They also charged us for loyalty services and never set it up. > > Overall it is clear that this software was created by someone that has never worked or managed a restaurant. Our buyout was also insanely high ($7k) Look elsewhere\! ----- ### "TouchBistro is NOT Your Answer" — 1.0/5 > **Margeaux** | *4 de diciembre de 2025* | Hostelería | Recommendation rating: 0.0/10 > > **Puntos a favor**: Honestly, none after the most recent software upgrade. The system became more difficult to use, less reliable, and more frustrating overall. > > **Desventajas**: Confusing and time-consuming to program, unstable system (menu items, modifiers, and printer settings randomly disappear or change), frequent glitches and crashes that disrupt service, ;ong wait times for customer support, questionable billing practices (incl. continued charges after cancellation), overall poor communication and a lack of accountability. > > TouchBistro has been one of the most stressful and unreliable systems I’ve ever used. The instability, lack of support, and billing issues make it more of a liability than a tool. Based on my experience and the consistent feedback from other business owners, I would strongly advise choosing a different POS. 10/10 do not recommend. ----- ### "Not recommended for full-service restaurant" — 1.0/5 > **Cindy** | *27 de mayo de 2025* | Restaurantes | Recommendation rating: 0.0/10 > > **Puntos a favor**: TouchBistro is iPad based and almost all-wireless system. It's very convenient to walk around with the POS system. > > **Desventajas**: Customer Service is the worst I have ever encountered in any setting or in any industry. No response or resolution to most problems. > > Poor customer service from the beginning. Mislead by sales rep. Inadequate training through Zoom. Missing/Unusable equipment. Calls not returned; advised to use email but no response to those either. ----- ### "DO NOT PUT YOURSELF THROUGH THE STRESS" — 1.0/5 > **Mckayla** | *9 de abril de 2025* | Hostelería | Recommendation rating: 0.0/10 > > **Puntos a favor**: 6 months of on boarding with nothing but confusion and frustration. None stop calls and harassment about things that went important to the point of me having to block the rep and request a new one. We’ve lost thousands of dollars over the months of waiting to have it started. They say they handle EVERYTHING AND PROMISE THE WORLD . What they mean by that is you better like learning over zoom and be prepared to wire and do everything yourself over video. > > **Desventajas**: TERRIBLE EXPERIENCE. There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first > > ABSOLUTELY TRASH Do. not. Do. It. Unless you want to poke your own eyeballs out with frustration ----- Page: 1 / 18\ Siguiente: [Next page](https://www.capterra.es/software/140677/touchbistro?page=2) ## Links - [View on Capterra](https://www.capterra.es/software/140677/touchbistro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data