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ToucanTech
¿Qué es ToucanTech?
ToucanTech es un software inteligente para impulsar la participación de la comunidad. Atrae a más miembros con una plataforma todo en uno que permite ahorrar tiempo al conectar el contenido de tu sitio web, correo electrónico, eventos y recaudación de fondos con tu CRM. ToucanTech es una solución flexible y asequible.
¿Quién usa ToucanTech?
Ideal para escuelas, universidades, empresas y organizaciones benéficas que necesitan un sitio web eficiente, atractivo y asequible que combine CRM y comunidad.
¿Tienes dudas sobre ToucanTech?
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Opiniones de ToucanTech
Alternativas consideradas:
So happy we made the switch to Toucan Tech!
Comentarios: We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch.
Puntos a favor:
Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most.
Puntos en contra:
We probably weren't fully prepared for the workload involved in verifying new members to the online community and this has made us review exactly when we fully launch the portal to our whole alumni community.
Alternativas consideradas:
Review from an overseas user
Comentarios: Overall, ToucanTech is a brilliant product and their team is efficient and friendly.
Puntos a favor:
The product is easy to use and I like the logic of the search function. The support team is great and it's very helpful to have the tutorial pages.
Puntos en contra:
Data hosting. This is an issue for overseas users as different countries have different data privacy standards.
Alternativas consideradas:
Good for medium sized organisations
Comentarios: Amazing customer service
Puntos a favor:
Record filter options + galleries interface
Puntos en contra:
Design hub for newsletters is a bit clunky
ToucanTech helped us create the amazing school community we wanted.
Comentarios: ToucanTech has been incredibly easy and flexible to work with and they have provided us with excellent support along the way. Their product is already intuitive, however, when we do have questions, they have easily accessible support tools for self-support and a super responsive tech support team.
Puntos a favor:
Creating our site with ToucanTech has been incredible for our school community and far exceeded our expectations. We started with the goal of having a central place for events, news & information, and a way for parents to network. All of these goals have been met and with better results than anticipated. The Event function, probably our most used, has brought our community together so that our events are more discoverable and inclusive. The number of events, type, and number of participants have all increased. For news and photo/video galleries, our site has lessened our reliance on email and allowed us to share more and have a central place for parents to search for anything they may have missed in newsletters (so much better than searching through emails). We have also expanded our offering of parent interest groups, allowing parents to take the initiative to create and manage groups on their own. This has been really fun and helped to create the “close-knit” community we hoped to build. Another great function has been networking – great for parents, but also great for our high school students looking for guidance about universities and career paths. It feels like the sky is the limit!
Puntos en contra:
There are a lot of functions the site has to offer that we have not yet fully explored & mastered. Our plan was to start slowly and then expand, but the lure of all of the features and potential positive impact for our community-led us to take on a lot all at once. We are still finding our way with managing content, and I think we will have a better plan in place for our 2nd year. Our first year was amazing, but we just made it up as we went along. Next year we’ll be more organized in our approach.
Alternativas consideradas:
Solihull School Review of ToucanTech
Comentarios: ToucanTech are very supportive and continue to support us. Nothing is too much trouble.
Puntos a favor:
The look of the system and how easy it is to use and manage. The Events feature is great, it has really helped me plan, organise, track attendance and promote our events. I also like the Advanced Filtering function where you can drill down specific user groups to send mass emails and analyse the data i.e whose reading your emails. The Fundraising section is excellent and direct payments updates the record automatically saving time and resource.
Puntos en contra:
I do not have any dislikes, we are very pleased with the system. The only one thing I recommend is that you need to keep your data as up to date a possible. You data is only as good as the information you put in.
