15 años ayudando a las empresas españolas
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¿Qué es Filevine?

Software de gestión de casos legales y gestión de proyectos diseñado específicamente para abogados y profesionales legales por igual. Guarda todas tus notas, actividades, archivos, incluida la facturación y registros de horas. Mantén a tu equipo sincronizado y tus casos por buen camino. Con características innovadoras como integración de mensajes de texto, calculadoras de liquidación incorporadas, calendarios de programación de casos, analíticas robustas, informes, archivos de casos totalmente personalizables y envío de faxes. Filevine está a años luz de la competencia.

¿Quién usa Filevine?

Filevine es perfecto para equipos de cualquier tamaño que necesiten colaborar, organizar y atraer nuevos clientes sin aumentar los gastos generales. Los tamaños de empresa van de 1 a 900 usuarios.

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Filevine

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VS.
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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones de Filevine

Evaluación media

General
4,6
Facilidad de uso
4,5
Atención al cliente
4,4
Funcionalidades
4,5
Relación calidad-precio
4,4

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
78%
4
13%
3
3%
2
2%
1
4%
Abigail
Abigail
Director of Mass Torts en EE. UU.
Usuario de Linkedin verificado
Práctica de la abogacía, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

Best thing to come out of 2020…

5,0 hace 3 años

Comentarios: Overall, I could not be happier with our experience with Filevine. It has exceeded our expectations and truly helped our firm in the last nine months. We were worried about transitioning with our staff, but the process went very smoothly given that we were working remotely at the time. The customer support that we received during our onboarding and integration could not have been better.

Puntos a favor:

My most loved feature of Filevine is the flexibility to customize it to fit your firm’s needs. It was extremely important to us to pick a case management software that allowed us to customize features based on all Case types that we handle. Filevine was extremely easy to learn and use to fit our firms needs. Additionally, the report writing and Filevine can be used by almost anyone. It is very easy to pull the information that you need in a very short amount of time.

Puntos en contra:

There are a couple of newer features in Filevine that could improve. For example, the calendar section in Filevine is something that we currently do not use because of confusion on its integration with outlook. Additionally, I wish that Enterprise automation was a little easier to use.

Dan
IT Director en Canadá
Servicios jurídicos, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

New Customers still setting up

4,0 hace 2 meses Nuevo

Comentarios: a growing company for sure and we want to keep working with them and our rep to make this product work for all areas of our firm (the base product is very PI focused)

Puntos a favor:

great rep, [sensitive content hidden] has been crucial to our success with this software and a major part of getting us up and running and continuing on our path

Puntos en contra:

training and implementation has taken quite a long time and we are still working on getting everything setup, this software will give back as much as your firm/lawyers/clerks/staff put into it. departments that put in the effort will get a lot of reward from it.

Respuesta de Filevine

hace 2 meses

Thank you so much for taking the time to leave your thoughtful and informative review, Dan. We're so grateful for you choosing Filevine and look forward to supporting you and your firm.

Joel
Joel
CEO en EE. UU.
Usuario de Linkedin verificado
Práctica de la abogacía, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: GetApp

Alternativas consideradas previamente:

Great for innovative personal injury firms with dedicated IT team--disastrous customer service!

3,0 hace 2 años

Comentarios: I have a love-hate relationship with FileVine. If I did it again, I would not have made the leap to FileVine for various reasons. However, it's a great piece of software for the right firm --such as a mid to large size PI firm with a dedicated IT team. Essentially you are given a blank canvas with lots of options. It's not so good if you don't have the resources or IT team to build FileVine out for you, or if you want automation built in, or all in one system.
Ultimately, the reason I am writing this review is the god-awful mess that is FileVine's customer service department. I have to admit am rather upset that FileVine is forcing me to pay for users that we don't have (FV makes you pay once a year and at some point we had some interns who briefly used the software). Other software you pay only for what you use in an automated monthly fashion. FV's renewal process is straight out of 1994. FileVine seems like the admin department has a lot of growing pains--really messy.
But this is just another step in a long history of FileVine's poor customer support (such as taking almost a year to respond to repeated emails about setting up a fax integration.) I thought after treating me so poorly in the past that they would do the right thing in this instance, but FileVine decided they want to make us pay for user accounts that we don't use. It doesn't seem right to me, but it's their company. Ce'st la vie.

Puntos a favor:

A ton of feature and you can make anything you want out of it. The UI is great and customization is the key to FV's attractiveness. You can built almost anything you want. You have to invest a lot of time into building it out.

Puntos en contra:

There are no built-in automations such as in Lawmatics. The doc mgmt and calendar are worthless so we use Google Drive and G-Calendar instead. They haven't really done much to improve Filevine in the past two years whereas other software has been developed much more. They charge you extra for every little add on-- you get nickel and dimed to death. It's like when you go to a restaurant and spend $15 for a burrito. Dont charge me 75 cents for sour cream.

Tiina
Legal Assistant en EE. UU.
Práctica de la abogacía, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Love Filevine!

5,0 hace 2 meses Nuevo

Puntos a favor:

The ease of use, the ability to text clients and receive responses, the document sharing ability. Being able to put emails in the project with the project email address. Being able to use the product anywhere I have an internet connection and it being fully functional.

Puntos en contra:

Doc merge is not very intuitive. When things stop working, it takes a while sometimes for it to be fixed. Still waiting for the ability to save received emails to the project by searching.

Respuesta de Filevine

hace 2 meses

Thank you so much for taking the time to leave your thoughtful review, Tiina! We're thrilled to hear that you've found the platform to be easy to use, accessible, and beneficial for your client communication and document sharing needs. We appreciate your feedback and look forward to continuing to support you and your firm!

Daniel
Records Supervisor en EE. UU.
Práctica de la abogacía, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Filevine has optimal case management and document storage

5,0 hace 2 meses Nuevo

Comentarios: Filevine is fast and reliable, and flexible enough to organize non-case projects and committee processes.

Puntos a favor:

Filevine is easy to use, continually adds any tools needed, and I've never encountered any problems retrieving case documents or managing case organization.

Puntos en contra:

I didn't encounter anything that caused any problems, so no complaints.

Respuesta de Filevine

hace 2 meses

Thank you so much for taking the time to leave your thoughtful review, Daniel! We're so glad that you have found Filevine to be easy to use, reliable and flexible, especially compared to previous software. We appreciate the feedback and look forward to continuing to support you and your firm moving forward!