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¿Qué es Rain POS?

Rain es un sistema de sitio web y punto de venta para comercio minorista basado en la nube. Con Rain, el inventario siempre está actualizado con lo que se vende online y en la tienda. Su interfaz fácil de usar permite administrar clientes, fidelización, clases, reparaciones de equipos, órdenes de compra, informes, eventos de calendario y más, además de admitir integración con QuickBooks.

El paquete de marketing de Rain ayuda a mantener el contacto cercano con los clientes a través de marketing por correo electrónico y marketing por mensajes de texto.

Todos los clientes obtienen asistencia ilimitada.

¿Quién usa Rain POS?

Rain es adecuado para propietarios de negocios minoristas que desean aumentar sus ventas online y en tienda y, a la vez, mejorar la eficiencia del sistema de inventario y de la tienda en general.

Rain POS Software - 1
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¿Tienes dudas sobre Rain POS? Compara con una alternativa popular

Rain POS

Rain POS

4,2 (131)
No se han encontrado precios
Versión gratuita
Prueba gratuita
86
4
4,2 (131)
4,1 (131)
4,2 (131)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
200,00 US$
mes
Versión gratuita
Prueba gratuita
59
8
4,7 (174)
4,6 (174)
4,8 (174)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones de Rain POS

Evaluación media

General
4,2
Facilidad de uso
4,2
Atención al cliente
4,2
Funcionalidades
4,0
Relación calidad-precio
4,1

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
58%
4
22%
3
9%
2
2%
1
8%
Stanley
Stanley
System Administration en Kenia
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas previamente:

Best Cloud Based POS System

5,0 el año pasado

Comentarios: Items category for rental product is a nice addition for POS that is all inclusive with an intuitive dashboard, mobile app and easy integration.

Puntos a favor:

Easy way to add products to both POS and eCommerce simultaneously is one of the best way to both.

Puntos en contra:

The cost of Rain POS is a bit steep for many local businesses and lack huge community base for support.

Tee
Owner en EE. UU.
Arte y artesanía, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas previamente:

Great System for Small Business

5,0 hace 2 años

Comentarios: By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.

Puntos a favor:

As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.

Puntos en contra:

There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.

chris
owner en EE. UU.
Suministros y equipo para empresas, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

rain over promised under way under deliver

1,0 hace 2 meses Nuevo

Comentarios: at first, they are great but once they figure u are too far to turn back they seem to vanish trying to get answers call one day it might be two days later you get a call back no one seems to care how things are going i my self have a issue with my favorites list the acknowledge there is a problem yet to get it fixed 6 weeks latter

Puntos a favor:

local and they sell it like its great when min reality it needs so much work

Puntos en contra:

their customer service sucks and that is putting it nicely

Respuesta de Rain Retail Software

hace 3 semanas

Hi Chris, I am so sorry for your experience. I appreciate your feedback and would love to talk more in detail about what you are experiencing. I am here to listen and to hopefully make changes to what you are experiencing. My email is brookejackson@rainpos.com. Once again I hear you and we are so sorry.

Claudia
Owner en Canadá
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

Love Rain POS

5,0 hace 3 años

Comentarios: They have been fantastic. From set up until current use, they have always been available to help, and have great resources built into their software to help out with simpler things.

Puntos a favor:

Rain POS has allowed us to integrate our eCommerce and in store retail in a way that no other company has been able to do. It has been so easy to learn how to use it, and it is very in depth. It is easy for me to change things on the website, and if there is something I can't do, their customer service team is always quick to help.

Puntos en contra:

Some features need to be changed buy the software team, I can't change them myself.

Travis
Owner en EE. UU.
Música, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

Excellent for Music Stores!

5,0 hace 3 años

Comentarios: Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great. One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Puntos a favor:

We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

Puntos en contra:

One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).