Rain POS
¿Qué es Rain POS?
Rain es un sistema de sitio web y punto de venta para comercio minorista basado en la nube. Con Rain, el inventario siempre está actualizado con lo que se vende online y en la tienda. Su interfaz fácil de usar permite administrar clientes, fidelización, clases, reparaciones de equipos, órdenes de compra, informes, eventos de calendario y más, además de admitir integración con QuickBooks.
El paquete de marketing de Rain ayuda a mantener el contacto cercano con los clientes a través de marketing por correo electrónico y marketing por mensajes de texto.
Todos los clientes obtienen asistencia ilimitada.
¿Quién usa Rain POS?
Rain es adecuado para propietarios de negocios minoristas que desean aumentar sus ventas online y en tienda y, a la vez, mejorar la eficiencia del sistema de inventario y de la tienda en general.
¿Tienes dudas sobre Rain POS?
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Rain POS
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Opiniones de Rain POS
Stanley
Alternativas consideradas:
Best Cloud Based POS System
Comentarios: Items category for rental product is a nice addition for POS that is all inclusive with an intuitive dashboard, mobile app and easy integration.
Puntos a favor:
Easy way to add products to both POS and eCommerce simultaneously is one of the best way to both.
Puntos en contra:
The cost of Rain POS is a bit steep for many local businesses and lack huge community base for support.
Tee
Alternativas consideradas:
Great System for Small Business
Comentarios: By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.
Puntos a favor:
As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.
Puntos en contra:
There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.
Holly
Alternativas consideradas:
Disappointed
Comentarios: It was a rough year and a half trying to operate a business with that many mistakes from their side.
Puntos a favor:
I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.
Puntos en contra:
We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.
Respuesta de Rain Retail Software
hace 2 años
Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.
Claudia
Alternativas consideradas:
Love Rain POS
Comentarios: They have been fantastic. From set up until current use, they have always been available to help, and have great resources built into their software to help out with simpler things.
Puntos a favor:
Rain POS has allowed us to integrate our eCommerce and in store retail in a way that no other company has been able to do. It has been so easy to learn how to use it, and it is very in depth. It is easy for me to change things on the website, and if there is something I can't do, their customer service team is always quick to help.
Puntos en contra:
Some features need to be changed buy the software team, I can't change them myself.
Sam
Alternativas consideradas:
Like Sew POS Review
Comentarios: Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.
Puntos a favor:
We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.
Puntos en contra:
It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally
