¿Qué es Phocas Analytics?
Phocas es una empresa SaaS basada en la nube y especializada en analíticas de datos para los sectores de fabricación, distribución y venta minorista. Emplea el conocimiento del sector para consolidar datos comerciales esenciales de los sistemas comunes de ERP, CRM y cuentas por pagar/cobrar. Así, facilita el acceso a la información de toda la empresa a través del análisis histórico y predictivo. Desde el primer día, los usuarios obtienen seguimiento e informes sobre KPI y métricas esenciales y específicos para su rol y sector; también pueden personalizarse según las necesidades únicas de la empresa.
¿Quién usa Phocas Analytics?
Comercios minoristas, distribuidores y fabricantes que buscan una mayor visión de su negocio.
¿Dónde se puede implementar Phocas Analytics?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- Phocas Software
- Ubicado en Orlando, EE. UU.
- Fundada en 1999
- Asistencia telefónica
- Chat
Países disponibles
Australia, Canadá, Estados Unidos, Reino Unido
Idiomas
inglés
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Sobre el proveedor
- Phocas Software
- Ubicado en Orlando, EE. UU.
- Fundada en 1999
- Asistencia telefónica
- Chat
Países disponibles
Australia, Canadá, Estados Unidos, Reino Unido
Idiomas
inglés
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Opiniones de Phocas Analytics
Gary M.
Best in class BI
Comentarios: Phocas is extremely easy to use for a non Technical users. It holds huge amounts of data and is pretty fast at being able to get the information required out of the system fast.
Puntos a favor:
It is easy to use for all sales people. Lots of information at your fingertips.
Puntos en contra:
Having all this data you need to understand d how to use it. This is not always easy.
Jim M.
Alternativas consideradas:
Phocas has helped us keep our salespeople on task
Comentarios: Phocas software is great! We are just scratching the surface with what it can do and look forward to using this more.
Puntos a favor:
We have used Phocas since 2008 and have always liked how fast we can generate reports. The reports that I have setup to e-mail keep me informed on key indicators in our business. We started using CRM a couple of years ago and like how easy it is for our salespeople to enter calls on their mobile device.
Puntos en contra:
I would like to see a better way to track and run reports on leads in CRM. Sometimes upgrades and support take a little longer the we would like.
Clare P.
I feel like it can be a useful tool, if you are in the know!
Comentarios: I would suggest a simple user guide to come up the first time you log in, so you are aware of the real potential of this software.
Puntos a favor:
Once you have been shown how to use this software, it can be a very useful tool, especially for us as CEs who aren't directly involved with the Sales side of the business.
Puntos en contra:
Unless someone is a pro on Phocas, it is difficult to navigate your way around it and completely understand how to use it.
Khayam Z.
Phocas motivates our team
Comentarios: I would diffidently use Phocas if I ever open up my own business
Puntos a favor:
Showing Sales figures as opposing to same time last year, we are basing our bones system based on this.
Puntos en contra:
It should have been accessible to all employee to keep checking the sales stats instead of just one user without a password and username.
Rhys M.
Phocas Changed Everything for US.
Comentarios: As I said in my Pros section, we are making data driven decisions now and our sales reflect that. Also, their customer service team is top notch and more on the ball than any other software company I have dealt with in recent years.
Puntos a favor:
Before we migrated over to Phocas we were using MITS which was very clunky and very slow. Because of these reasons most of us never really touched it. That meant that we weren't utilizing data when making decisions and more using our gut. Since implementing Phocas our decision making has been data driven and we are making smart choices and it shows in our sales.
Puntos en contra:
The only con I can think of had really nothing to do with Phocas. We had a rough time when we switched ERP systems. But the issue was with the ERP company and not Phocas.
