18 años ayudando a las empresas
a elegir el mejor software
Pulseway
¿Qué es Pulseway?
Este destacado software de gestión de TI te permite supervisar y controlar tu entorno de TI en cualquier momento y lugar desde teléfonos inteligentes, computadoras de escritorio o tablets. Pulseway brinda a los administradores de sistemas y proveedores de servicios gestionados una vista de panel único de todo su entorno de TI para que puedan saber exactamente lo que está sucediendo en todo momento. El software es altamente escalable y funciona para departamentos de TI de cualquier tamaño, lo que les permite crecer cuando están listos.
¿Quién usa Pulseway?
Departamentos de TI, consultores de TI, gestores de sistemas, proveedores de gestión de servicios (MSP).
¿Tienes dudas sobre Pulseway?
Compara con una alternativa popular
Pulseway
Otras alternativas interesantes a Pulseway
Opiniones de Pulseway
Feature-Rich, Easy to Use, and Very Innovative!!
Comentarios:
The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment is straightforward and easy. Virtually all the tools you might need are there. It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good. The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource.
Overall for the price, Pulseway is an exceptional value.
Puntos a favor:
What I like about Pulseway is that it is easy to use. When you open the console and go to a machine, you can plainly see all the options available to push software, execute DOS or PowerShell commands, send a message to the user, remotely control the PC, scope its hardware, check what software is installed. Its all there, easy to get to and easy to control. Also, Pulseway offers Webroot as a AntiMalware option. Webroot is light and fast and does the job. Our users never complain that our anti-virus software is causing their systems to slowdown or become un-useable. Oh and the Pulseway mobile app is revolutionary!
Puntos en contra:
One feature that we have some issues with is the is integration between Pulseway and Webroot. When it works it works great, but here and there on a few systems the PC, Pulseway, and Webroot don't agree as to whether Webroot is installed or not. The fix to this is to do a comprehensive manual cleanup/uninstall and try again. Tech support could be more responsive. I miss the old days when you could call and get help for almost any product, but that's not the norm anymore. Once you get hooked up with a Pulseway technician, they will work with you to resolve your issue.
Alternativas consideradas previamente:
Many promise it, only pulseway gets it
Comentarios: I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features.
Puntos a favor:
It works in Windows and Mac "several promise to do it but just Pulseway do it fine". Give me the chance to connect and launch admin commands. Is a perfect solution for an environment like ours.
Puntos en contra:
The invoices and payment process must be improved.
Respuesta de MMSOFT Design
hace 3 meses
Hey Raul, Thanks a million for leaving a review and giving your feedback, it is much appreciated. We're happy to hear you're enjoying our platform. We hear you about the billing and we are working to enhance it. Thanks, The Pulseway Team
Zetco Valves
Comentarios: Pulseway is a reliable remote monitoring tool that simplifies IT management. Its real-time alerts and user-friendly interface are great, though there is room for improvement in performance speed. Overall, it’s a solid choice for IT professionals.
Puntos a favor:
Pulseway is an exceptional remote monitoring and management tool. Its intuitive interface and real-time alerts make managing IT infrastructure a breeze. The mobile app is particularly impressive, allowing me to monitor and control systems on the go. Highly recommend it for any IT professional!
Puntos en contra:
Pulseway is a decent remote monitoring tool, but it can be a bit slow at times. The mobile app, while useful, occasionally crashes, which can be frustrating. Overall, it gets the job done but could use some improvements.
Alternativas consideradas previamente:
MSP drone to Stand alone Head of IT
Comentarios: [sensitive content hidden] has been great, she has been very helpful with understanding how to do certain things inside of the RMM, and i'm sure i'm not using it to it's full potential but i'm sure i'll get there eventually. Using the software is nice, the interface could be a bit better but it's usable and gets the job done.
Puntos a favor:
I love that Pulseway is mobile first in design. I have used other RMM's like n-able (formally solarwinds) and their interface left a lot to be desired. I can be at home and monitoring my network from my phone instead of being at my computer.
Puntos en contra:
It seems Documentation is lacking. While other RMM's have step by step tutorials hosted on their sites or youtube, trying to find information on how to do various things is lacking. My Support person [sensitive content hidden] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to learning software and tools that I have at my disposal, so I hate having to send her emails on how to do stuff, and when I have to send her a question she is nothing but helpful in this. The other thing I don't like is the up selling of other services offered by Pulseway\Kasaya, Let me know about it and let me decide if it's something i'm willing to bring to the partners attention, but that's not something that's inheritant to pulseway.
Pulseway for the Win
Comentarios: Positive - these people seem to genuinely care about delivering a product that not only works, but is easy to implement and manage. I also like the simplified licensing.
Puntos a favor:
Easy to implement, easy to manage. Simplified license module, cost effective. Great support.
Puntos en contra:
Missing some functionality at the moment on the network monitoring side.
