Fresha

Un software que a cumplido todas mis expectativas !!

Comentarios: Mi experiencia es fantástica !!Uso Fresha y espero seguir utilizándolo !!Es una herramienta ahora mismo clave para mi centro !!

Puntos a favor:

En realidad todo !! Me a ayudado mucho a conseguir más organización en mi negocio !!

Puntos en contra:

Lo único que no me a venido bien es que han eliminado los descuentos que podemos hacer sobre nuestros productos !!Trabajo para clientes de un hotel que no suelen repetir y no podemos realizar comunicación con ellos otra vez !!Son clientes de paso !! Estaría bien poner una opción para esto !!Gracias

Simplemente encantador

Comentarios: me encanta, me ha simplificado el manejo de mi centro, a mi pacientes les encanta los correos de confirmación y recordatorios

Puntos a favor:

Es muy fácil de usar, fácil de navegar en él, simplemente me encanta!!!! y lo que más me ha gustado es la atención en soporte, los asistentes son supremamente amables y muy pacientes, da gusto poder preguntar cualquier duda que se tenga, me sentí muy bien atendida

Puntos en contra:

tal vez tener opción de mas diseño de voucher y poder colocar nombres en los voucher. Dar la opción de hacer un descuento manual cuando se crea una cita.

Best point of sale system

Comentarios: Exceptional.
There hardly ever is an issue with the app, but when there is, the turnaround on client service enquiry is just a little slow. Happy none the less.

Puntos a favor:

I have worked with many POS systems and this is by far my favorite one. The fact that I can manage everything from my phone is a massive bonus! Easy to use and the developers have really thought of every aspect of running a beaty business. Thank you Fresha!

Puntos en contra:

The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher number is asked. It used to be like this in the beginning but was changed with the latest updates. Now I have to write down the number before I can check out a client on my phone.

System is Intuitive

Comentarios: I am UTTERLY pleased. After a NIGHTMARE of crappy customer service, buggy system, and overall a NEVER AGAIN experience without last system (vagaro) Fresha was just that a breath of FRESH-Air.

Puntos a favor:

The system is very intuitive. It is easy to learn and use. It is easy to set up the catalog - for everything and I love how you can quickly move things to be in a different order than just in the order they were made. You can send forms manually there is a GREAT product and inventory tracking system. their customer Service is TOP NOTCH, I especially recommending spending the money to get an account manager- totally worth their weight in gold and is VERY reasonably priced.

Puntos en contra:

Is it perfect? Nope they have some things to address. Even with the issues that need to be addressed, this is, by far, the best system I have used. I have used Massagebook, Square, Vagaro, Wix, and Meevo. I am highly impressed and LOVE my account manager (can’t remember the title you all give them).

Alternativas consideradas previamente: Square Point of Sale y Meevo

Razones para elegir Fresha: Gaslighting customer service reps, antagonistic to non Christians, buggy systems, terrible GUI, charge you to death for EVERY single thing- the list is exhaustive.

Software anterior: Vagaro

Razones para cambiar a Fresha: Price, percentage for credit card processing (1% lower!!), the way the product worked

Fresha is the calendar for me

Comentarios: Great product to schedule my clients and take payments. Customer services responds promptly and assists me with any issues.

Puntos a favor:

The ability to collect funds and create services and products that fit my business

Puntos en contra:

The ecommerce/product store area could really use some updates and the ability to categorize items, with better search capabilities and a more updated look.

Alternativas consideradas previamente: Square Payments

Razones para elegir Fresha: The fees for fresha was cheaper over square.

Software anterior: Square Payments

Razones para cambiar a Fresha: Fees for fresha were cheaper than square.