ERPAG

Good ERP to take in consideretion

Comentarios: We are a growing company, we manufacture, we order from other suppliers, we produce, and we sale trough Shopify and B2B and wholesale via Quickbooks, We have a sales department, technical department and, production department and shipping department, this way I can integrate all under one platform.

Puntos a favor:

We were about to implement Inventory management, and Shopify recommend Erpag, I just been using the Demo, but they got me at the first minute, very intuitive and easy to navigate. I will try also the service and repair platform.

Puntos en contra:

No integration with other apps, at least couldn't find how to do it.

Alternativas consideradas: Cin7 y Zoho Inventory

Razones para cambiar a ERPAG: I learn about you through Shopify, and I am using them as my business grow.

Very good software for manufacturing companies that sell hardware products

Comentarios: In general we are really happy with our license with ERPAG. Their customer support is very helpful, they are always friendly and can help your with everything no matter what. The software itself is also very powerful, we are not using all the features yet but are currently using more and more.

Puntos a favor:

- ERPAG has live agents (through the website) that can help very fast with all the questions we have - The link between Quotations, sales orders, invoices, etc is really well done. Very well linked to all the manufacturing project and the current stock - It is a very powerful software when you start using the blocky scripts to personalize everything you need - Clear overview of all the product and services

Puntos en contra:

- They don't have an open API yet (ongoing) so that we can link it to other software

Alternativas consideradas: Odoo

Razones para cambiar a ERPAG: We did quite a lot of research between different software on the market for a manufacturing companies that manufactures and sells product and compared the available features and the pricing, and ERPAG is way far the best (price/quality wise) currently on the market. Odoo for exemple is much more expensive and cannot provide everything ERPAG does.

Ocean Roads ERP Feasibility Study

Comentarios: Manufacturing tracking and productivity, freeing up managers by putting job stages and tasks on a screen for manufacturing staff so they can keep working without seeking constant guidance from a supervisor.
Tracking job time and expense and employee efficiency.

Puntos a favor:

Simple in its layout and use but remaining very powerful in its ability, I have only used the mobile app briefly but it was a great experience.

Puntos en contra:

We manufacture in three separate workshops in separate parts of the country and each location manufactures some of the same products, Because of the location differences each workshop has different suppliers for parts/raw materials, A feature that would be handy would be the option when creating a product based on bill of materials have the ability to create multiple bill of materials based on warehouse and have the option when that product is chosen in a sales order the sales person can select the appropriate warehouse and then the correct purchase orders are created for the correct suppliers.

Alternativas consideradas: Sage X3 y ERPNext

Razones para cambiar a ERPAG: We haven't chosen ERPAG as yet but so far in the free trial we are very happy with the ability and ease of use of the software.

ERPAG Lacking Support

Comentarios: Horrible. Their technical support documentation is not updated and I hired a website developer to try to get it to work. The developer did everything he could to get it to integrate only to be finally told "sorry I cannot help you" from ERPAG support. At first I was very excited by what you had to offer. Unfortunately you do not have the tech support necessary to help me resolve the issues of connecting my website to ERPG. My web developer did the following for me:
-Followed their instructions of uninstalling all plugins and testing connectivity.
-Tested their connectivity on a fresh install on a simple shared server.
-Booked a service support call and talk to you via live support. I have also tested my Woo-commerce integration with their competitors, MRPeasy and Katana, and it was easy for me to do on my own without tech support.

Puntos a favor:

Everything they say they can do. I was super excited about the is software when I found it.

Puntos en contra:

The software would not connect to my WooCommerce website.

Has the potential to be something amazing

Comentarios: It's been great software for the money. I cannot complain however I believe they have focused on running before they can walk. Basic elements of the system are not user friendly. It my opinion it is pointless offering a feature which doesn't work correctly and what is frustrating is that when you raise the issue you are told the software is designed for SME's and they cannot fix the problem. We are a micro business with 6 employees so if we have the problem you can guarantee others have the same issue as well

Puntos a favor:

I have been using this now for 2 years and put a lot of time and effort into the set up of this software so I feel confident in writing a review The software has some great functionality and is 90% there - Generate Purchase Orders - Automatically generated Purchase Orders from Low Stock - Set minimum order quantities -Set up Bills of Materials -Create supplier price lists - Customise your view and reports -Generate QR codes - Allocated storage bins, racks and shelves - Sync with Shopify to automatically update product pricing based on materials It has the potential to be amazing but certain development features really drag the software down and it doesn't have to be that way

Puntos en contra:

The BIGGEST problem with ERPAG I believe is the support tickets from the developers as they don't seem concerned at all about major bugs in the system -This software I am told is for Small Businesses yet when using a mobile app to allow staff to track time and close jobs it only allows one staff member to view and log onto any job which is silly. In a SME multiple people would log onto a job in order to complete it and because of this all your manufacturing data is incorrect. The developers consistently seem to be happy that it is recording incorrect data -You cannot create cutting lists of materials. When you print out a BOM and Sub Assemblies for production staff need to pick your first material off the shelf and flick through all the paperwork to cut the pieces, go back to the start then repeat the process for the second material. It is very time consuming and not efficient -The report designer is not particularly user friendly but in the most part it does work -A purchase order is converted to an invoice so there is no history or documents sent, it should convert a purchase order into an invoice and retain the original purchase order - On a purchase order you can show items committed to manufacturing but you cannot show how many you have in stock - They have blocky to perform more complicated scripts such as automatically invoicing items or sending details but this is not something your average joe can do There is more but I have run out of character allowance ......

Alternativas consideradas: MRPeasy y Katana Manufacturing ERP

Razones para cambiar a ERPAG: At first the support was helpful and engaging. They have grown nicely and have huge potential but the inability to listen to customers and evolve will be their downfall in my opinion