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¿Qué es Revel Systems?

Revel Systems es una solución robusta de punto de venta (POS) para iPad basada en la nube que impulsa la ambición de restaurantes y comercios minoristas. La solución escalable Revel puede satisfacer las necesidades de negocios independientes con múltiples terminales y más de 2 ubicaciones, así como de pequeñas, medianas y grandes cadenas. Rápido, intuitivo y seguro, el POS Revel ofrece amplias funciones locales y puede integrarse sin problemas con socios especializados en nóminas, seguimiento de inventario, gestión de relaciones con los clientes y otras funciones.

¿Quién usa Revel Systems?

La solución POS Revel funciona en América del Norte, América del Sur, Europa, Asia y Australia. Contacta con la empresa para obtener más información.

Revel Systems Software - 1
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Revel Systems

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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones de Revel Systems

Evaluación media

General
3,7
Facilidad de uso
3,7
Atención al cliente
3,4
Funcionalidades
3,6
Relación calidad-precio
3,4

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
43%
4
23%
3
11%
2
7%
1
17%
Bailey
Bailey
Heritage Interpreter en EE. UU.
Usuario de Linkedin verificado
Museos e instituciones, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great

5,0 hace 6 años

Puntos a favor:

It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Puntos en contra:

It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Respuesta de Revel Systems

hace 6 años

Bailey, Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS! If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS: https://revelsystems.com/revel-university/categories/discounts-combos/ I hope this helps! Please reach out to us if you have any questions. - Holden at Revel

Michael
Director of Patient Experience en EE. UU.
Práctica médica, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas previamente:

Revel Was a Great Decision

4,0 hace 8 meses

Comentarios: The customer service is what really sold Revel to us. We had engaging team members throughout the entire process that helped us implement and understand our new POS and inventory management system. So far, we are very happy with Revel and the support we receive from them.

Puntos a favor:

We love the ease of use for both our patients and staff. Revel is designed to be very user friendly and efficient.

Puntos en contra:

The reboot time it takes when you reset the system.

Chase
Owner en EE. UU.
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

12 mos w/o Online Store, Still Billing Me over $500 Per Month!

1,0 hace 4 semanas Nuevo

Comentarios: Predatory, negligent, damaging. Never use this company, they outsource everything. You get a different person who has never seen your account every time. Hours of useless service calls and no one has the same story. We had to find out through months of labor that they cannot do what we signed the contract for due to skimp-flating their software and removing features with V2 Online Ordering.

Puntos a favor:

Nothing!

Puntos en contra:

Everything! Over a year ago we spent 10+ hours on phone on initial set up, over 100 hours on customer service, got bumped between V1 of their online ordering system and V2, neither of which have a complete set of features allowing for pick up and shipping. That was falsely sold and they are in breach of contract unable to fulfill the terms. The matter is being transferred to our attorney for resolution, yet another additional cost we have been burdened with by this terrible company. Someone must be getting paid for them to grow so fast, sad they can't service their customers effectively, fulfill on contract terms, and follow with predatory billing. They have nearly put our small business out of business and are still taking the money out of our bank account despite blocking charges.

Chaz
Business Analyst en EE. UU.
Comercio minorista, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

System Admin for Beauty Company with 4+ years of Revel experience

5,0 hace 8 meses

Comentarios: My role with Estee Lauder is Retail Business analyst for Le Labo brand. Because they use Revel which is unique to any other Estee Lauder brand, my responsibility is also system admin of the Revel software. From my usage perspective, I enjoy that it is self contained and there's not much we cant make it do to support our business needs. Over half of the problems we face actually are not with Revel at all, but the way have we extract data from Revel's server to publish to our master system (SAP) and supporting that integration. This was architected and is maintained by our organization.

Puntos a favor:

Revel is very valuable to Le Labo brand because as beauty brand that creates hand blended perfume, we need to track all of the inventory at an ingredient level. From a Retail POS and inventory management perspective, Revel is a shining star. Deployment is easy, just download the app, provision, and as long as you have an internet connection, you're on your way.

Puntos en contra:

CRM and eCommerce integration have been challenges for us, but not at the fault of Revel really. Being the large enterprise we are, the other areas of our business are cemented in the platforms that they use already, and thus there is no out of the box integration available for features beyond the core POS/Inventory that we rely on. The path forward would be for our organization to create new custom integrations to match our own internal business requirements. As far as a Revel review, the features that we do use and the support that we receive has been top notch.

Cliff
Owner en EE. UU.
Producción de alimentos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Robust POS system, new development mostly focused on Restaurant applications

5,0 hace 8 meses

Comentarios: Works fine for most of our specialty grocery business except as noted above.

Puntos a favor:

Probably the most fully functional POS system on the market based on our review. Many features that we do not use, but are there for us if we expand. We have been using for 7 years in our specialty grocery store. Thought about replacing several times but can't find another system that has as many features and will handle the weighted items which are a big part of our sales.

Puntos en contra:

Management console format is a bit dated now. Mobile reporting interface also clunky but works. Recently introduced the Como Loyalty program and have lots of issues with that program. It is not easy to use, and does not accumulate points for weighted items which is the majority of our sales. All of the new features and upgrades they are making for Revel seem to be focused on Restaurant POS applications.