18 años ayudando a las empresas
a elegir el mejor software
¿Qué es Envoy?
Envoy hace que los lugares de trabajo funcionen mejor. Estás invitado a unirte a empresas como Slack, Pinterest, Spotify, Nike y American Express que han trabajado con Envoy para dar la bienvenida a más de 50 millones de visitantes en más de 10 000 ubicaciones en todo el mundo. El inicio de sesión elegante en iPad agrega un factor sorpresa al área de recepción y las funciones inteligentes mejoran la seguridad y hacen que el cumplimiento normativo sea muy fácil.
¿Quién usa Envoy?
Cualquier empresa que busque modernizar su área de recepción, con el deleite y la seguridad de los visitantes como los principales enfoques.
¿Tienes dudas sobre Envoy?
Compara con una alternativa popular
Envoy
Otras alternativas interesantes a Envoy
Opiniones de Envoy
Crisdacar
Comentarios: Buena herramienta de trabajo
Puntos a favor:
Facil manejo y buena funcionalidad a la hora de trabajar
Puntos en contra:
Mejoras en las organizaciones de ayudas
Envoy is the best solution for managing visitors on multiple floors and managing package delivery.
Comentarios: It really is a simple solution for front desk communication, it cuts down on the panic when a VIP arrives and you need to locate their contact. Staff really appreciate getting the instant message with a photo of the visitor. Signing in is as easy as 123, first name and last name and an e-mail. Also responding to a notification is literally a one-click deal. It really cuts down on the build up of packages at front desk. It is simple and it is a great tool for the front of house operations.
Puntos a favor:
Having tried out various solutions over the past 5 years. It is obvious that Envoy is the best solution for managing visitors on multiple floors and managing packages. It is convenient to set up the iPad app, users appreciate getting notifications when Interview candidates arrive at the front desk, they can get a notification message by E-mail or Text message and Slack instant message. Also when packages arrive for employees, they also get a photo of the package label sent to them, this is great for locating priority packages, once collected the user just clicks on a button to mark it as picked up.
Puntos en contra:
Our location uses Apple iOS iPad minis with 8 inch screens, the app is certainly a stable build for iOS devices. However the few brief moments when I decided to use Envoy on a Android smart phone I did experience several crashes. That was annoying but I believe these bugs may have been addressed in a more recent build. For now we decided to only use the iPads as they seem to do the trick.
Alternativas consideradas previamente:
Best registration software - with pre-registration management - I have used
Comentarios: Very strong - great product. Not the cheapest but the functionality for the cost far exceeds competitors'.
Puntos a favor:
The only product I researched that had preregistration functionality that could still be segmented for privacy. Preregistration tracking is key to managing some of our guest access policies.
Puntos en contra:
Launch was a little rough because of an account setup glitch. It was easily fixed within a day, however, and it has worked perfectly since. I don't love the new service model without an assigned contact. The service staff are very responsive, but I prefer an account manager who knows the whole story of what we need.
Unable to register
Comentarios: Very disappointing. I wish my company used a different app.
Puntos a favor:
I have not had a chance to use it. I've been trying to get registered for a couple of hours already.
Puntos en contra:
Unable to register. The mobile app started with Let's Get Started, regardless of whether one is already registered or not. Next is enter email. It takes 90 seconds to come back with something (on a fast phone). Then email was found. I scan the code and I am in. But, the very first time I tried to log in, my company had not connected me with the app. Virtually the same log in process led me to create my own (personal) account, which I was not intending to do. Then when my company did add me to Envoy, now it seems my email exists in two Envoy accounts. When I log in now, I see some information (like company logo and full name) displayed, but it also seems to be my personal account that I had created. I am assuming the logo and full company name would come from my company domain the Envoy has on file. But I know it's my personal account, as there are no resources available, like no rooms etc. Ok. How do I delete the account? I go through the (confusing) set of menus (my profile, then drop down for company, then manage accounts. In there I see my name (and email), select, and delete. It takes me to the Let's Get Started page. When I "log in" again, the same thing happens. Ok. Let's try their support, right? Not available, as it is Saturday. Everybody in the company must be taking weekends off, there is no support. I must wait for Monday. But Monday is exactly what I am trying to reserve at the office, as the company policy is to use Envoy to be able to work at the office.
Simple and Easy Visitor Management!
Comentarios: No issues with the platform and it made the notification process of visitors much smoother than using Teams/Ring doorbell to notify someone was in our lobby.
Puntos a favor:
Ease of use for visitors and the notification to the host really benefited our office as we don't have a FT receptionist.
Puntos en contra:
The cost was relatively high but manageable.
