Información general sobre Studio Ninja:
¿Qué es Studio Ninja?
Una aplicación de negocios para fotografía fácil de usar para web y móvil.
Studio Ninja ayuda a fotógrafos de todo el mundo a realizar más ventas, acabar con el estrés y ganar tiempo al gestionar sus clientes potenciales, sesiones, facturas y presupuestos, contratos, flujos de trabajo y mucho más.
¿Quién usa Studio Ninja?
¿Dónde se puede implementar Studio Ninja?
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Sobre el proveedor
- Studio Ninja
- Fundada en 2015
Asistencia de Studio Ninja
- Asistencia telefónica
- Asistencia 24/7
- Chat
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Australia
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inglés
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Studio Ninja
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"Best Photography Studio Management Software"
"Looks good on surface, missing important key components"
THEN - Studio Ninja (SN) was bought by ImageQuix! Ever since then, the support has come to a grinding halt in terms of SN addressing key issues and problems users were having. Support has promised many features but rarely gives any specific timeline as to when they will actually get a feature added or fixed. According to long-term users, some of the promises are over a year old with no action. Anmd any promises they have made are 6 months to a year out!
I addressed this directly with SN support and told them everything that has changed for the worse since they got bought out. All I got was a "Thank you for your concern, we'll forward your concerns to someone else". Never heard anything back. I went on the Facebook group and started to ask some hard questions and because their support told everyone that it is not easy to make the changes they are requesting, due to the complex relationships between the data, I took that to mean that either they don't have the expertise to do it in a timely manner, or their software is faulty in that it can't be upgraded easily. Other apps seem to be able to make upgrades quickly.
I speculated this on their FB group and my post was removed!
If you read the SN Facebook comments now, there has been a shift - users are constantly asking for the most basic of changes and are being told it is not that easy, but they'll "put it on the list of future upgrades".
It is very disappointing that SN (or is it ImageQuix?) has done such a poor job during this buy-out process.
I have been involved in many buy-outs of companies and in my experience, you only buy a company out to get their client list, or to get their technology, to keep a company from being a competitor, or to integrate one company with the other.
Both SN and InageQuix have described the buy-out as being a 'win-win' where ImageQuix will be able to offer 'more' to it's customers.
In the meantime, Studio Ninja seems to be struggling to keep their current customers and, they just sent out a Price Increase without improving much of anything. A lot of users did not appreciate that.