Aha!

Aha! is an excellent product management system

Comentarios: A very user-friendly and straightforward interface. It's fantastic that a single platform can be used to oversee everything from product to service management to strategic planning to operational reporting.

Puntos a favor:

A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.

Puntos en contra:

It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.

Powerful and customizable solution for PMs with a steep learning curve

Puntos a favor:

Aha Ideas provides flexibility, security, and automation, allowing us to interact with customers at scale in a fashion that fits our business. Aha Roadmaps+ offers a very compelling product planning tool that integrates directly with our Jira instance. Aha regularly updates both products with new and compelling features. Aha also reaches out on a regular basis to check in, showcase new things, and troubleshoot any issues we're having.

Puntos en contra:

The seat-based licensing model prevents us from fully adopting Aha Roadmaps as our standard planning tool. Doing so would require our program managers, engineering managers, and designers to have paid seats. Also, as with other highly customizable tools, it's very confusing for the uninitiated. We've had to create extensive internal documentation for onboarding new product managers. Finally, we've been asking for a SOC2 report for years, Aha hasn't been willing to undertake this (ISO27001 is not equivalent).

Not worth

Puntos a favor:

It was simple to use, but this is only thing i can say.

Puntos en contra:

Sorry, but I did not like this program at all. It was not my cup of tea.

Aha: a must have for Product Management

Comentarios: Aha is by far one of the best software on the market (if not the best) to manage a product, from small sized products to very large.
I'm using the product from many years now, and I was able to build a lot over it.
Via customization I can adapt the workflow and the data displayed in a very detailed manner.
The integration with DevOps is providing almost everything which is needed, and what is missing I was able to integrate it developing on the API framework of Aha which is very complete.

Puntos a favor:

The customization options (especially if you have an Enterprise+ plan) and the APIs available make it possible to really do everything. Support is very good, they answer in a good time and the answers are always able to solve the problems.

Puntos en contra:

Sometimes some APIs could be extended, but they are constantly evolving and usually you can get what you need in a relatively short time.

Great Customer Service

Comentarios: Our customer support experience was great. The product is extremely sophisticated, and offers a wide range of functionalities for companies that are looking to have all teams in one space.

Puntos a favor:

Although we did not move forward with Aha as our solution, we had a wonderful experience with the Customer Support and Product Team. They were extremely supportive and helpful, and they were very gracious when meeting with us. We decided to go with another solution because of our unique and specific need; this was not caused by a bad experience or lack of functionality.

Puntos en contra:

There are some features in Aha - Ideas that we were looking for.