--- description: ¿Qué piensan los usuarios de dualmon? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de dualmon. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Programas de asistencia remota](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.es/software/145125/dualmon-remote-access Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.es/software/145125/dualmon-remote-access?page=2) > Una solución segura, basada en la web, de acceso remoto y soporte remoto bajo demanda. Conéctate desde cualquier lugar, con implementaciones y usuarios ilimitados. > > Veredicto: 278 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa dualmon? Servicio de acceso remoto de nivel empresarial para pequeñas y medianas empresas. Las sesiones ilimitadas de asistencia remota bajo demanda son perfectas para las empresas de soporte técnico de cualquier tamaño. Planes de acceso desatendido también disponibles. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.9/5** | 278 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funcionalidades | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: dualmon - **Ubicación**: San Diego, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: 19,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos, Reino Unido ## Funcionalidades - Acceso a varios monitores - Acceso desatendido - Acceso móvil - Chat en tiempo real - Chat y mensajería - Control/acceso remoto - Controles o permisos de acceso - Creación de informes/análisis - Grabación de la pantalla - Grabación de la sesión - Herramientas de colaboración - Herramientas de diagnóstico - Monitorización y gestión remota - Resolución de problemas - Transferencia de archivos - Uso compartido de archivos - Uso compartido de la pantalla ## Integraciones (en total: 2) - Google Calendar - Microsoft Outlook ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Programas de asistencia remota](https://www.capterra.es/directory/30928/remote-support/software) ## Categorías relacionadas - [Programas de asistencia remota](https://www.capterra.es/directory/30928/remote-support/software) - [Software de escritorio remoto](https://www.capterra.es/directory/31955/remote-desktop/software) ## Alternativas 1. [Zoho Assist](https://www.capterra.es/software/181775/zoho-assist) — 4.7/5 (1355 reviews) 2. [TeamViewer](https://www.capterra.es/software/122252/teamviewer) — 4.6/5 (11616 reviews) 3. [AnyDesk](https://www.capterra.es/software/149595/anydesk) — 4.6/5 (1775 reviews) 4. [RemotePC](https://www.capterra.es/software/173304/remotepc) — 4.7/5 (583 reviews) 5. [GoToMyPC](https://www.capterra.es/software/193062/gotomypc) — 4.8/5 (583 reviews) ## Opiniones ### "Robust and Reliable, pity it is so laggy" — 4.0/5 > **Michael** | *20 de diciembre de 2017* | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Affordability: Pricing model is excellent Simplicity: It doesn't try to do everything, but what functions it does have it does well reliability: I have never experienced an outage or unavailability issues > > **Desventajas**: Web-based creates significant lag. even 2 computers in the same room on a 100/50 Mbit connection is very laggy. They need to establish client-client connections after authentication to improve the experience. No Mobile support: im not supporting Mobile devices remotely yet, but all my customers have them.. File Transfer speeds: Transfering files is quite slow, probably due to the non client-Client connections. > > it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers. ----- ### "ALL AROUND WINNER" — 5.0/5 > **Charles** | *27 de marzo de 2025* | Contabilidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I use this product to log into clients in my CPA practice. It is simple to use and not overly complicated with a ton of dashboard features that most people will never use like other software. It also allows a section to use by other staff so that we have dual access to the client. On occasion, clients I normally don't remote into on a routine basis ask me to fix something on their computer. Walking them through simple installation through the install process is very easy. Then I just delete their computer off my dashboard of clients. Easy peasy the way it should be. The cost is reasonable where I can easily absorb it onto my overhead as clients typically do not want to be charged for remote access. > > **Desventajas**: I have not run into any problems with this. At one point I was having some difficulty setting up dual remote status for me and the bookkeeper to access the client computer, but tech walked me through it and we were able to do future setup easily once we understood it. I think we may have been overcomplicating it. > > I was using logmein.com prior to switching to Dualmon. Logmein went public and the cost skyrocketed enough where I could just not absorb the cost. Dualmon has been consistent in pricing and service. There is no reason to look elsewhere when it works and not at a heart stabbing cost. ----- ### "works great, very affordable" — 5.0/5 > **Michael** | *8 de enero de 2026* | Redes informáticas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: easy to use and very reliable and much more affordable than most competitors. I cant recall ever having a problem with it, just login and connect to your system. has just about every feature you would need, i highly recommend dualmon > > **Desventajas**: I really cant think of any negatives for the product as i already said it just works as expected, and i cant think af any downtime ever, so its also very reliable ----- ### "Recommended" — 3.0/5 > **Cristian** | *3 de agosto de 2020* | Ingeniería civil | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: It's easy to use and to implement, it has multiple users and it is very reasonably priced. > > **Desventajas**: It is slow compared to other similar software > > Decent experience, should improve speed ----- ### "Strong Value for IT Teams" — 5.0/5 > **John** | *26 de diciembre de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We’ve been using Dualmon for over a year now, and it has consistently impressed. The platform is noticeably easier to use than other remote‑access solutions we’ve worked with in the past, with a clean interface and straightforward setup that makes daily use effortless. On top of that, Dualmon is very competitive in pricing, offering strong value without sacrificing reliability or features. It’s been a solid, dependable tool for workflows, and we're glad we made the switch > > **Desventajas**: One area that could be improved is the clarity of the toggles at the top of the viewer. They work well once you understand them, but clearer labeling or more intuitive icons would make the interface even easier for new users. > > I also really appreciated how easy it was to add members of my team for remote access. The process is straightforward and saves a lot of time compared to other tools I’ve used, making team collaboration much simpler. ----- Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.es/software/145125/dualmon-remote-access?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/145125/dualmon-remote-access) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados