easyTithe

"Great uses for churches who have a lot of young people"

Puntos a favor: In this age everyone is mobile and do not write checks a lot. This is the right tool for your younger people who on text constantly. This is easy to set up a profile and add cc and it is very secure.

Contras: I do not see any issues with easy tithe, we had a small issue and the customer support even though the staff is VERY VERY NICE, the hold time takes forever. I think they was addressing the issue, but that is the only con.

"easyTithe...brings "easy" to online giving!"

Puntos a favor: I really like how simple easyTithe is to use. Set up was a snap, and when I had a question, customer service provided the answer I needed in a fast and efficient manner. Our donors also really like using easyTithe for their online giving. From start to finish, they are up and running and very satisfied and confident in the safety and security of their donation.

Contras: We implemented easyTithe approximately 5 years ago, and through the years the only negative I can say is I wish we had implemented sooner. easyTithe has given us a channel of giving that we didn't have before.

"Good until the last year"

Puntos a favor: Ease of use on church app online and text give and at one time the customer service

Contras: Their customer support is really, really, really bad over the past several of months it is the worst I have dealt with you open tickets and it takes over a month with no response and when they do respond they just close the ticket without completing the request. I have had major problem after major problem from deductions from wrong accounts, not depositing correct amounts, depositing donations to accounts that are not ours, not reflecting donors contributions and a list of other issue. I have spoken with customer reps they have passed me up to a manager they said would help to expedite. there was several occasions were I waited on hold for over 3 hours, finally I reached someone. We are currently shopping for over providers

"Marissa's easyTithe Review"

Comentarios: My overall experience is fantastic. I love using easyTithe to give my weekly gift. It is easier than any other site I have been a user of.

Puntos a favor: The thing I like most about easyTithe is the ease of use this software has. The company has made it so easy to tithe weekly. Each institution who uses easyTithe is given a phone number associated with the software. This allows the users to easlily give by text. So when I first gave I texted the amount I wanted to give to this specific phone number and it directed me to a site to type in my CC information so it could charge me every time I texted the number. Now when I want to give all I do it go to the text chain, type the amount and where I want the gift to go and it goes straight to our finance department.

Contras: I have not run into any hiccups with easyTithe. I am only a user so I have not seen the back office side of things but I do know this is the easiest system our institution has used.

"What a huge blessing this is!"

Comentarios: The new generation wants to be able to give on line so that is now available to them at an affordable price for the church. The software is so user friendly and I like the ability to do my reports when needed. The apps are nice and the text giving is easy. The customer support has been absolutely fabulous to work with and have met all my needs.

Puntos a favor: The ease and use of the software is great. Many options, great resources, great bundle for the price. The customer service was so easy and friendly. Our new generation prefers easy and on line which all of the software, apps and website are super easy.

Contras: While I love having the ability to create the forms the way I need them to be, I do not like to create them.