¿Qué es Skubana?

Imagina que tu software de envío tuviera capacidades de inventario multicanal. Imagina que los pedidos se sincronizaran con las analíticas. Imagina poder combinar todas las herramientas de software que usas actualmente para gestionar tu negocio de comercio electrónico en una plataforma basada en la nube y centralizada por solo una fracción del coste. Deja de imaginarlo: Skubana cambia la forma en que los vendedores de comercio electrónico dirigen sus operaciones de back-end. Regístrate hoy para experimentar cómo se siente vender cuando todo tu negocio está sincronizado.

¿Quién usa Skubana?

Plataforma ERP todo en uno, de nivel empresarial, en la nube, lo suficientemente escalable como para adaptarse a pequeñas, medianas Y grandes empresas de comercio electrónico, todo por una fracción del coste.

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Opiniones de Skubana

Evaluación media

General
4,8
Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,6
Relación calidad-precio
4,6

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
84%
4
15%
3
1%
Vik
Owner en EE. UU.
Sector textil, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great platform, good support, easy to use.

5,0 hace 2 años

Comentarios: I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable amount of $$ on payroll and overall just helped us grow our business over the last year plus we have been using them.
I do not usually write reviews, but felt the need to do so in this case with the hope it will help others that find themselves in the same situation i was in.

Puntos a favor:

We are a high volume e-commerce company selling across many sales channels for 10 years now. During those years we have tried many different platforms and none of them really worked out for us, they all always did some things right and many things wrong. Skubana was our last try before trying to build our own platform (which could be costly and come with a lot of headaches). Fortunately for us and kind of surprisingly, Skubana turned out to fill 99% of our needs. They have direct integrations with all the majors sales channels and other e-commerce tools/softwares and they also have indirect (via third party) integrations with the rest of the lesser known tools and software one may need to run their ecom business. They priced out much better than the previous platforms we used in the past and they offer support via chat at all times on top of having your account manager to help you out.

Puntos en contra:

The native shipping labels creation, but you can connect to other tools that can get the job done.

Usuario verificado
Chief Technology Officer en EE. UU.
Usuario de Linkedin verificado
Telecomunicaciones, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

Omni Channel made easier and better visibility into marketplace profitability

5,0 hace 5 años

Puntos a favor:

1. Ties all marketplaces and websites under one roof! Enough said. 2. Allows you to see profitability and sales in various forms including: per sku, by marketplace, top grossing items, overall profitability, desired dates. All of this allows a business to make better decisions on which products are winners and losers. And it enhances your ability to know which products are doing better on the different marketplaces. 3. View inventory levels at all your warehouses as well as customizing how you see the inventory. 4. Auto generated PO's based on historical sales. This feature takes the guess work out of knowing which items need to be in-stock especially if you are selling through FBA. You can configure this feature in various ways to allow customization based on your inventory and PO needs. 5. Open API - This is important if you are a more advanced seller and need to integrate Skubana into other apps or platforms. 6. The support team at Skubana has been wonderful to work with and very responsive. They do a much better job that other software companies. Support is included with your package. You can email or talk with a live person in the U.S! And you are never rushed or pressured to get off the phone. 7. They are focused on building features that help you sell more. And in the 2 years we have been using the Skubana software it has gotten better with the new features they have released.

Puntos en contra:

1. This platform is jammed packed with so many features that you can get a bit overwhelmed. On the filp side, when you do get overwhelmed just email your account manager. Our account manager has been a pleasure to work with.

Eric
Eric
Founder en EE. UU.
Usuario de Linkedin verificado
Electrónica de consumo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Exactly What We Needed - Switched from a Competitor and Have Never Looked Back. Great Software!

5,0 hace 5 años

Puntos a favor:

What I like about Skubana is that it seems to be designed by an actual business owner instead of some programmers who think they understand what business people need to run a business. While just about any program out there can help with connecting the various channels (ie: Amazon, eBay, Newegg, BigCommerce, etc) Skubana shines in that it also tracks Analytics to make business decisions necessary to grow and optimize your business. We started with Jazva, which promised a lot, but failed to deliver on so many counts (and customer service was absolutely terrible) and so my expectations when checking out Skubana was actually quite low. However, I've been pleasantly surprised and actually excited at the level of customer service you receive. You have a dedicated account manager as well as chat support (instead of the ol' bait and switch technique where you get a great account manager and then Tier 4 Help after a month). Our account manager has been there since day one and answers emails within hours, which is fantastic. Especially when you're learning. In addition, their programmer, represetative was fantastic and helped load a ton of data into the system to help with our metrics (another thing the competition couldn't do) and was pleasant to work with as well. Finally, what I like about Skubana is their partnerships in the industry. The representative gone above and beyond to connect us with partners to further cater to our unique business needs. NET: We love Skubana!

Puntos en contra:

While the Analytics are a definite pro and what sets them apart from the industry, Skubana could improve with how they're laid out. Data right now is everywhere in their Analytics module and sometimes it's hard to find what you're looking for. However, to combat that, we've created a spreadsheet that better organizes the data, making it easier to read. Again, though, Skubana is the only company that we've found that has this type of granular data (channel fees, velocities, etc) -- and they've also said they're looking to revamp their metrics section, so hopefully it will be easier to read.

Usuario verificado
Director of Operations en Canadá
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great platform

5,0 hace 3 años

Comentarios: All in all I highly recommend this platform.

Puntos a favor:

We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.

Puntos en contra:

Small bugs and annoyances which I know they are working on fixing.

Jose
Supply Chain Manager en EE. UU.
Bienes de consumo, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The essential tool for Multi-Channel businesses

5,0 hace 2 años

Comentarios: Overall Skubana is an essential part of our business to integrate between all our sales channels and warehouses. It also allows for switching from FBA to FBM with a simple toggle switched on or off, in a situation where Amazon inventory is stocked out.

Puntos a favor:

Skubana makes it very easy to manage multi-channel orders and fulfillment. It's an essential tool for our E-Commerce business with several different sales channels and fulfillment partners. Skubana allows us to have everything tied together under 1 platform, giving us a lot of flexibility in directing volume to specific Warehouses. The order bot tools are also very important as it automates a lot of the order management process, saving time and money. Additionally, due to Skubana's ability to integrate with all our sales channels and warehouses, it allowed for a quick and seamless switch from FBA to FBM during the early pandemic days in March 2020 when FBA fulfillment times with Amazon reach upwards of 3-4 weeks delayed.

Puntos en contra:

The configuration process to set up certain account settings or actions isn't always easy or streamlined and can require contacting support for several days as they walk you through the setup process.