¿Quién usa Engage?
Organizaciones con empleados distribuidos o milenials (más de 500 empleados) que desean crear una cultura de escucha, tomar decisiones basadas en datos de "personas" y mejorar la experiencia de los empleados.
¿Qué es Engage?
Hyphen recopila los comentarios de tus empleados, analiza las encuestas y los datos de los comentarios y te ayuda a rastrear los planes de acción para maximizar la implicación del empleado. Mediante el uso de encuestas de compromiso y de pulso, encuestas automatizadas de inicio y salida, sondeos de pulso y comentarios anónimos de los empleados de abajo hacia arriba y de forma conjunta, Hyphen combina diversos puntos de datos a través de potentes análisis y tableros para identificar los problemas dentro de tu organización. Con Hyphen, haz de tus empleados los mejores evangelistas de tu empresa.
Información sobre Engage
Betterworks
https://www.betterworks.com/
Fundada en 2015
Resumen de precios de Engage
Engage dispone de una versión gratuita y ofrece una prueba gratis.
Versión gratuita
Sí
Prueba gratis
Sí
Engage: implementación y asistencia
Asistencia
- Horas laborables
- En línea
Implementación
- En la nube, SaaS, web
- Móvil: nativo de iOS
- Móvil: nativo de Android
Formación
- En persona
- En directo en línea
- Seminarios web
- Documentación
Funciones de Engage
Software para encuestas
- Admite audio/imágenes/vídeo
- Biblioteca de preguntas
- Encuesta en sitio web
- Encuesta móvil
- Herramientas de análisis de datos
- Lógica de exclusión
- Marketing por correo electrónico
- Rama de preguntas
- Recolección de respuestas sin conexión
- URL de encuestas personalizadas
Soluciones de motivación para empleados
- Benchmarking
- Estudios de pulso
- Gestión de los comentarios negativos
- Gestión de objetivos
- Gestión del rendimiento
- Reconocimiento de empleados
Alternativas a Engage
Más alternativas a Engage
Opiniones de Engage
Todas las opinionesCalificación general
Evaluación media
Phillip A.
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Valoración global5 /5
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Facilidad de uso5 /5
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Funcionalidades5 /5
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Asistencia técnica5 /5
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Relación calidad-precio5 /5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 8/8/2019
"Hyphen - Absolutely worth the investment"
Comentarios: Hyphen gives our employees the opportunity to have direct access to leadership. It provides them the ability to ask questions, make suggestions on process improvements and get real time company announcements. Our initial Hyphen survey roll-out was extremely successful and since then our survey participation rates have significantly increased. The data from our survey results is extremely eye opening and allows us to easily identify problem areas, either by position, region or manager. In addition to being, in my opinion, a superior product, Hyphen’s customer support staff is always there to assist and make recommendations.
Puntos a favor: Hyphen is extremely easy to use - especially the phone app. It’s intuitive for all users.
Contras: It’s very minor and will probably be resolved in future updates. When attaching a file to a post, pdf files aren’t supported.
- Fuente de la reseña
- Publicado el 8/8/2019
Aleta M.
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Valoración global5 /5
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Facilidad de uso5 /5
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Funcionalidades5 /5
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Asistencia técnica5 /5
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Relación calidad-precio5 /5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 13/12/2019
"Excellent Platform"
Comentarios: Loved how helpful customer support was, and how willing the company was to modify for what we were looking for. The team at Hyphen really want to deliver a product that is easy to use and they are willing to talk through any issue to find a resolution that works.
Puntos a favor: Hyphen is super easy to use for all of our employees. Text surveys that all can answer in less than 2 minutes from the ease of their phone. Clean display of information for admin is also amazing.
Contras: Takes a bit to learn how to navigate back end, however once you get it, super easy to launch surveys.
Respuesta de proveedores
por Hyphen el 16/12/2019
Hi Aleta, thanks for the review, we're glad the platform has been a benefit to you all. As for the back end navigation, we tagged that as an item to make more user-friendly for the future. Thanks again, we appreciate it!
- Fuente de la reseña
- Publicado el 13/12/2019
Anastasia B.
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Valoración global2 /5
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Facilidad de uso2 /5
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Funcionalidades2 /5
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Asistencia técnica3 /5
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Relación calidad-precio3 /5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 13/12/2019
"restrictive for the fast-pace growing organization"
Comentarios: see above
Puntos a favor: I like the insights function - this makes eNPS analysis easier for the team leaders
Contras:
Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that.
As we have a lot of changes in the org structure, every time we need to update the database, which is cumbersome and full of errors - I have a feeling that data isn't overwritten. And sometimes our Success Manager disappears without absence notes or doesn't follow up on the tickets, created. This makes it challenging for me to "sell" the tool internally.
Respuesta de proveedores
por Hyphen el 16/12/2019
Hi Anastasia, thanks for taking some time to share your thoughts with us, this kind of feedback is really helpful for our development and CSM team. We, too, want to help you "sell" this internally and make this an impactful tool for the business. I met with the team this morning to go over your comments and identify issues we can fast-track to get resolved (and resolve for future users as well). Thanks again for your honesty, it's sometimes hard to hear for us, but this is how we get better and better day by day, with good feedback like this. Take care!
- Fuente de la reseña
- Publicado el 13/12/2019
Carrie G.
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Valoración global5 /5
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Facilidad de uso5 /5
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Funcionalidades5 /5
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Asistencia técnica4 /5
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Relación calidad-precio5 /5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 18/12/2019
"Great tool for geographically separated companies!"
Comentarios: We partnered with Hyphen to begin an overhaul on our employee engagement and our initial survey was a great success! We've been able to use the data collected through the Hyphen system to create true actionable items to improve our engagement. Our managers are coming up with new ideas of where survey data could be useful to gauge the pulse of their employees and we plan on distributing regular pulse surveys through the coming year.
Puntos a favor: The software is so easy to use by everyone and easily customizable for whatever kind of survey you want to create. I also liked the ability to reach employees via text as well as email. We have many employees who are limited on the content that is allowed through email so having that ability is crucial.
Contras: There is nothing that stands out in my mind that I didn't like.
Respuesta de proveedores
por Hyphen el 19/12/2019
Hey Carrie, thanks for the review and for the business! Clients like you give me a paying job, so I for one are pretty grateful :)
For sure let us know whenever you have any ideas or big goals, we're adding staff to our CSM team and pushing to really roadmap our clients to better data, more insights and measureable change as a result. Its great to hear its working well, let's keep it going! Take care! And happy holidays, too :)
- Fuente de la reseña
- Publicado el 18/12/2019
Jacob C.
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Valoración global4 /5
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Facilidad de uso5 /5
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Funcionalidades4 /5
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Asistencia técnica5 /5
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Relación calidad-precioSin valoración
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 18/12/2019
"A great system to identify employee trends and attitudes!"
Comentarios: We use Hyphen to conduct our twice annual employee survey. Overall, our experience with Hyphen has been good. The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming. I would recommend this company!
Puntos a favor: Hyphen is an easy to use system. I would also like to highlight the tireless efforts of the Hyphen team in answering any questions we have. They go above and beyond to ensure our use of the system is as seamless as possible!
Contras: While the reporting features present the data in an easy to read and accessible manner, it is slightly limited in it's exporting features. It can be hard to download the relevant information you need into excel without having to contact the company with questions. However, they are also implementing ongoing changes to this!
Respuesta de proveedores
por Hyphen el 19/12/2019
Hey Jacob, thanks for carving out some time to give us a review, appreciate it! Yeah, the exporting can be tough, we brought this up to product to map out and look for areas we can smoothen it out a bit. Your comment there is a good validation that this is still a market need for us to work on. Thanks again and reach out if you have any needs or ideas or initiatives we can support on!
- Fuente de la reseña
- Publicado el 18/12/2019
