Jolt

Gestiona los riesgos con Jolt

Puntos a favor:

Este aplicativo es de gran utilidad para el control de riesgos de la empresa y demás funciones.

Puntos en contra:

Al momento de implementar este aplicativo fue algo tedioso pero cumple con las expectativas

app muy completa

Puntos a favor:

lo que mas me ha gustado de esta app es que es super sencillo usarla y lo completa que es tienes desde aplicación móvil, listas de verificación, etiquetas etc de momento muy contentos que jolt

Puntos en contra:

la atención al cliente deja bastante que desear.... tardan un montón en contestar y eso hace que tenga este punto negativo

Purchased the Jolt labeler to label in process product, but we are using it for so much more!

Comentarios: Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

Puntos a favor:

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Puntos en contra:

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

[sensitive content hidden] from Jolt deserves praise!!!

Puntos a favor:

Jolt overall is a great product. The labelling system is easy to setup and quick to use. The information library is clever, it downloads files locally, so users can access them quickly and conveniently without needing to wait. The list functions are great as well. But the highlight has to be their onboarding team. Mainly [sensitive content hidden], who is our customer success contact. He answers EXTREMELY quickly, is patient, knowledgeable, and very efficient. Anytime we hit a wall or need help, he is quickly available, very meticulous and to be honest without him, we might have given up on Jolt.

Puntos en contra:

The overall initial lift that Jolt requires before reaching the usable state is high. There are some UI features that don't yet exist within Jolt that they are working on that would make the experience simpler. Although these are small things that will eventually be solved for. They have a great feedback function that alerts the DEV team to what things can be improved.

Ineffective product and poor business practices

Comentarios: Overall incredibly dissatisfied with the product, service, and especially business practices. We realized after several months of trying to get our staff to adopt the software that it wasn't going to happen so we inquired about terminating the agreement and monthly payments. We had not been using the software for some time and hoped that Jolt would let us out as a professional gesture. I acknowledge that it was in their contract that we were committed for another 9 months but I have never been in a situation where a company locked me into an agreement when I was completely dissatisfied, was not using the product and couldn't resolve the issues. It just was not a good fit for us. Jolt refused to terminate the agreement and proceeded to bill us our monthly fee for almost an entire year of us not using the product at all. I would never do that to a dissatisfied customer but Jolt has no problem so be careful when signing and either try to go month to month or be darn sure it is the solution for you. There is no way out.

Puntos a favor:

The promises sounded good. Results did not materialize.

Puntos en contra:

Poor adoption from staff, little to no assistance from jolt on that. Thermometers never worked correctly resulting in bad or no readings. When we tried to send back we were outside the warranty period of only a few months so were stuck with them. Ended up as trash. Always difficult to get in touch with customer service.