¿Qué es MassageBook?

Para el masajista profesional:
MassageBook es una solución de software de gestión de gabinete para equipos de escritorio, móviles y tabletas, basada en la web, para ayudar a los terapeutas de masaje profesionales y otros terapeutas corporales a lograr el éxito empresarial al simplificar la programación, la comercialización y las funciones comerciales en línea.

Para el consumidor de servicios de masaje y terapias corporales:
MassageBook es el principal directorio nacional de terapeutas de masajes profesionales, que simplifica el proceso de búsqueda y reserva de masajistas locales.

¿Quién usa MassageBook?

Permite que el gabinete de masajes de tamaño pequeño a mediano, el negocio de terapias corporales y el spa de día compitan con sus rivales más grandes.

¿Dónde se puede implementar MassageBook?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)

Sobre el proveedor

  • 2Book
  • Ubicado en Mt Pleasant, EE. UU.
  • Fundada en 2013
  • Asistencia telefónica
  • Chat

Países disponibles

Estados Unidos

Idiomas

inglés

Sobre el proveedor

  • 2Book
  • Ubicado en Mt Pleasant, EE. UU.
  • Fundada en 2013
  • Asistencia telefónica
  • Chat

Países disponibles

Estados Unidos

Idiomas

inglés

Imágenes y vídeos de MassageBook

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Comparar el precio de MassageBook con productos similares

MassageBook

9,99 US$/mes
Versión gratuita
Prueba gratis
159,00 US$/mes
Versión gratuita
Prueba gratis
29,00 US$/mes
Versión gratuita
Prueba gratis
15,00 US$/mes
Versión gratuita
Prueba gratis

Funciones de MassageBook

  • Automatización de marketing
  • Base de datos de clientes
  • CRM
  • Creación de informes/análisis
  • Facturación
  • Formularios personalizables
  • Gestión de calendarios
  • Gestión de citas
  • Gestión de clientes
  • Gestión de empleados
  • Gestión de inventarios
  • Gestión de la disponibilidad
  • Gestión de pedidos
  • Gestión de personal
  • Gestión de tarjetas de regalo
  • Gestión financiera
  • Integración de páginas web
  • Integración de redes sociales
  • Marketing por correo electrónico
  • Métricas de rendimiento
  • Notas SOAP
  • Panel de actividades
  • Planificación de personal
  • Procesamiento de pagos
  • Procesamiento de tarjetas de débito/crédito
  • Programación
  • Programación automatizada
  • Punto de venta (POS)
  • Recordatorios
  • Sincronización de calendario

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Opiniones de MassageBook

Evaluación media

General
4,7
Facilidad de uso
4,6
Atención al cliente
4,7
Funciones
4,4
Relación calidad-precio
4,7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
78%
4
15%
3
4%
2
0%
1
2%
David
David
Owner en EE. UU.
Usuario de Linkedin verificado
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Just What I Need To Manage My Practice

5,0 hace 4 años

Comentarios: I think that Massagebook really - and quite brilliantly - crosses the chasm that is often never, truly crossed by many companies out there: they connect the ever-ellusive Benefits of [a] Service with its Features. They are massage therapy practitioner-centric - we are their Clients (as well as their Customers) - delivering functional, beautiful, intuitive, and comprehensive services that are needed and desired most by massage therapy practitioners.
I stay because I feel like they have and continue to develop the software Just For Me. I like that :D

Puntos a favor:

Massagebook is a complete software solution for my sole-proprietorship - detailed reports and appropriate and sane-levels of engagement with my clients are both built into Massagebook, two very important aspects of running my business. Their mobile-accessibility - for both business-owner and its customers - is impeccable. The marketing and promotional components are integrated very well into the CMS function. Their payment portal only gets better and better - rates are fair, Referral Fees (from MB-domain-originated promotion, of which I have garnered several New customers) are nominal. Their business Goals of making things "easy" is apparent in their Customer Service: knowledgeable, persistent, easily- and readily-accessible, and in the new Features they roll out on a regular basis. The cost for their service is definitely worth paying - basically: it pays for itself in the time & money it saves me doing it "the old way". I feel like everyone at Massagebook cares about the success of my massage therapy practice - from the regular emails from rep and the Massagebook Team to their blogs about How To maximize the use and benefits of the software to make my practice management Better, I learn more and more not only How to use the software, but also Why. They've really nailed down Delivering Value, and I am a loyal customer because I know they're interaction with me as a customer helps me be a better massage therapist AND businessperson.

Puntos en contra:

As with most software subscriptions out there, there are features that I could use more of in my practice - but Massagebook is ALWAYS working to make the current ones Better and develop new ones for the benefit of the majority of its users. Over the 5 years I've been with Massagebook, they always seem to come through, albeit at the cost of time. I will always wish for a Perfect Product, and the Massagebook Team has and will always rise to the challenge by hearing my suggestions and requests and moving toward a more-efficient and easy software to use.

Toby
Owner, LMT en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

This is more software than most need, at a price you can't resist.

5,0 el mes pasado Nuevo

Comentarios: This software has helped me turn my 8-9 hour days into literally 5-6 hour days, simply from the automation of the processes we usually go through as massage therapists. It would take a very egregious error to make me give this software up for any others.

Puntos a favor:

The easiest way to track, account for, review, and update all clients & data in our database. I can use this software as a FULL suite of accounting, scheduling, and even a review-system for clients to respond to how well you are doing as a massage studio!

Puntos en contra:

The only issue we've had thus far is simply signing back in, about the least worrisome thing possible. We have our accounts logged into several devices, so sometimes we get a login-request. No big deal.

Jason
Jason
Owner en EE. UU.
Usuario de Linkedin verificado
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

MassageBook is designed for individual therapists - not companies with W2'ed employees

3,0 hace 2 años

Comentarios: This product is OK and cheap for a single massage therapist; you will be sorely disappointed if you try to manage a multi-employee business with it
MassageBook support has been super responsive
MassageBook is very secretive of their product roadmap - they will not provide any insight to customers on when requested features might become available.

Puntos a favor:

The cost is low - so low, unfortunately, that MassageBook doesn't have resources to invest in building out company-level features Support team is responsive

Puntos en contra:

MassageBook is missing even the most basic data elements in its reporting module to support basic business activities such as payroll and tax reporting. MassageBook is designed for individual therapists at the expense of supporting business marketing and control - it promotes individual therapist website/bios/contact information, it promotes the MassageBook website at the expense of the business's custom website The automated marketing functionality is buggy, and sent communications to customers that they shouldn't have received There is no online help for the reporting module

Respuesta de 2Book

hace 2 años

Jason, Appreciate the review and I'm sorry to hear we didn't meet your needs. To make sure people who read this are accurately informed, let me clarify a few things. * It's true - MassageBook is not an accounting solution. You can export financial info to any accounting program though. Payroll services like ADP and Paychex can manage everything payroll inexpensively. * Having your business included in the MassageBook directory is completely optional. It's there as an option to drive more business to your practice should you wish to receive new clients from this source. * You seem to have been very happy with our support team, yet your rating doesn't reflect this. We go to great lengths to support everyone quickly, efficiently - and warmly. * New feature releases - There's no secret. We just can't promise exactly when a feature will be released by the simple nature of software development - so we don't. But we're happy to share what to expect next from us. - Mark/CEO

Sandy
Owner en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Business Management tool

5,0 hace 4 meses

Comentarios: Overall experience with MassageBook - excellent!

Puntos a favor:

What I like most about this software: Online booking, ease of scheduling, SOAP Notes available, accounting, text and email reminders for my clients, intake form available online for clients. I have been using Massagebook almost as long as they have been in business and I have seen how they are constantly making improvements and their desire to aide in building Massage business' for the small business owners who are growing their massage practice. User friendly, help features available to navigate the MassageBook software or quick response time to answering questions, and always making improvements.

Puntos en contra:

Recently MassageBook changed the intake form to include Non-binary as a sex choice without notification. This does NOT fit my business model! I sought out customer service regarding this matter recently to ask that either they remove the choice of sex all together or remove non-binary option; the response was non-committal regarding that issue but only stated that they are currently working on a customized intake feature for the business owner. But not that the business owner will be able to customize that sex choice feature. I am still considering whether or not I want to cancel my MassageBook subscription over this issue since as up until now I have found MassageBook so user friendly. I am waiting to see if this will be addressed in the near future. It will be difficult to change back to Full Slate if non-binary is still on the client intake form but it is that important to me if changes are not made.

JoElle
Business Owner Massage Therapist en EE. UU.
Medicina alternativa, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great simple software for massage therapists!

4,0 el año pasado

Comentarios: Overall I am pleased with MassageBook and have been using it for about 5 years. I have looked at other software but there seems to be something lacking in every software and all the others are at a much higher price point. MassageBook also has helped me grow my business since everyone using it is listed online in the MassageBook directory and they show your reviews as well as your own customized profile. MassageBook has great chart notes and easy scheduling and reminders. I would highly recommend MassageBook to any small massage therapy business. I think it may be too limited for larger businesses if financial tracking is important.

Puntos a favor:

MassageBook is affordable and easy to use. I run my business using MassageBook and I love that I can schedule and do SOAP notes from the app or online. The SOAP notes can be as simple or complex as you like and there is the option to chart by drawing or just text. When scheduling new patients they can automatically be emailed intake /health history and consent forms to complete before the appointment and become part of the chart within MassageBook. One of my favorite features is that you can automatically send a request for a review 24 hours after each appointment and the review is added to your profile which has been great for my business. Making the review process so easy for patients helps the feedback return rate tremendously. They also have a widget to add to your own website that will allow the reviews to populate on your site. I have other businesses ask me how I get so many reviews, and MassageBook and the automatic review request email is the reason.

Puntos en contra:

Terrible financial tracking cape abilities. I haven’t used the financials portion in a while so I don’t remember the specific limitations but it is VERY basic and difficult to customize reports. The schedule view inside the app can be frustrating because it always defaults back to the current 2 week period after taking any action and I wish there was a month view of the schedule.