SKULabs

Pays for its self

Puntos a favor:

No more staff picking errors. The amount of $ this software saves is amazing. No more having to pay for customer return postage for incorrect item sent. Customers are happier. We are happier. The software pays for its self if you consider its zero error tollarance and what would otherwise have to be spent on returns.

Puntos en contra:

It doesn't connect to vend the pos software we use or tower systems pos software. We would like it to have better functionaluty and connectivity here for inventory control.

SKULabs gives you the ERP features you need to grow, at a fraction of the cost

Comentarios: SKULabs from the pre-planning to onboarding to ongoing support is out of this world, couldn't have asked for a better partner!

Puntos a favor:

Overall ease of use - we came from StitchLabs when it was killed-off; SKULabs was just outside of our desired budget, but it delivers ERP grade software at a fraction of the cost. We have utilised SKULabs features to grow our business by over 45% in a single year! Before, I was probably say I was "flying blind" - now we use Insights and Sales Velocity daily and totally changed how we operate our business.

Puntos en contra:

Nothing yet. It is extremely intuitive, easy to use and if you get stuck the support team are super quick to respond.

Do not use this product

Puntos a favor:

The team behind SKULabs are nice (and always willing to take phone calls or chat via email), but unfortunately the product is too buggy and half built to serve any purpose. This product talks way more game than it delivers.

Puntos en contra:

The landing page makes it seem like they have a full suite of functionality. In reality, they *some* functionality related to what they promise, but it's often half baked and buggy. The docs offer no guidance on how to use some features. It'd be worth its price if it actually did what they say they do on their website.

Good product, needs some work though

Comentarios: Skulabs solved the problem of me paying too much for my previous inventory control program. It, for the most part, does what I wanted it to do.

Puntos a favor:

It connects to lots of marketplaces. Once you understand how the software works, it works pretty well about 90-95 percent of the time. I have found it was a software written by software engineers (of course) that probably have never run a store before. But over, it is okay. Have not found a better alternative yet

Puntos en contra:

The product search is horrible. It is an exact word search. If you don't put it in exactly, you won't find your product. I only have a few hundred products. I can't imagine what it would be like if you had thousands. There are lots of little things about this software that if you don't get right then it won't work at all. It is a must to pay them to set it up since it is most certainly not a plug and play type situation. So I compared this one to my last one like this: My last inventory control solution was like a teenager. You have to keep you eye on them since stupid things can happen, but for the most part they do okay just leaving them alone and letting them do their thing. Skulabs is like an infant child: You have to watch it constantly as problems will popup consistently and you have to solve them or else bad things can happen.

SkuLabs has simplified our Inventory Mgt Process

Puntos a favor:

We like skulabs because it integrates very well with Big Commerce. Being able to load our inventory at a SKU level and build kits has streamlined my inventory mgt process. We have very few skus, but sell those skus packaged in quite a few different kits, but I always see with one click inventory on base skus.

Puntos en contra:

>Wish for had a few more choices on shipping vendors. >Wish for the ability to have POS orders come through as Waiting to Ship