---
description: ¿Qué piensan los usuarios de GuestSuites? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GuestSuites.
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title: GuestSuites - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Sistemas de reservas](/directory/20032/reservations/software) > [GuestSuites](/software/149909/guestsuites)

# GuestSuites

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> Software de gestión hotelera y sistema de reservas para hoteles y complejos turísticos. Incluye reservas online y conectividad con agencias de viajes online. GT|Cloud.
> 
> Veredicto: 6 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa GuestSuites?

El software de gestión hotelera GuestSuites presta servicio a todo el sector de alojamiento, incluidos hoteles, moteles, complejos turísticos, alquileres vacacionales, administración de propiedades de apartamentos, alojamientos bed and breakfast, hoteles de lujo y campamentos.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.8/5** | 6 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funcionalidades | 4.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: TCS Hotel Software
- **Ubicación**: Naples, EE. UU.
- **Constitución**: 1986

## Contexto comercial

- **Precio inicial**: 150,00 US$
- **Modelo de precios**:  (Prueba gratuita)
- **Público objetivo**: 2-10, 11-50
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Chromebook (desktop)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Bahamas, Belice, Canadá, Estados Unidos, Islas Vírgenes de EE. UU., Jamaica, Puerto Rico, República Dominicana

## Funcionalidades

- Asistencia al cliente
- CRM
- Creación de informes/análisis
- Facturación
- Gestión de reservas
- Gestión de tasas
- Integración de GDS y OTA
- Notas de reserva
- Panel de actividades
- Procesamiento de pagos
- Punto de venta (POS)
- Registro de entrada y salida de huéspedes
- Reserva en línea
- Reservas de grupo
- Reservas online
- Third-Party Integrations

## Integraciones (en total: 7)

- Akia
- Availability Online
- Channel Manager
- Microsoft Word
- QuickBooks Online Advanced
- Shift4
- SiteMinder

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Sistemas de reservas](https://www.capterra.es/directory/20032/reservations/software)

## Categorías relacionadas

- [Sistemas de reservas](https://www.capterra.es/directory/20032/reservations/software)
- [Software para hoteles](https://www.capterra.es/directory/20031/hospitality-property-management/software)
- [Software para campings](https://www.capterra.es/directory/31059/campground-management/software)
- [Software para moteles](https://www.capterra.es/directory/32584/motel/software)

## Alternativas

1. [Guesty](https://www.capterra.es/software/159377/guesty) — 4.4/5 (465 reviews)
2. [WebRezPro](https://www.capterra.es/software/113348/webrezpro) — 4.6/5 (211 reviews)
3. [GuestTracker](https://www.capterra.es/software/1007390/guesttracker) — 4.5/5 (12 reviews)
4. [Newbook](https://www.capterra.es/software/144942/newbook) — 4.6/5 (45 reviews)
5. [RMS](https://www.capterra.es/software/208061/rms-cloud) — 4.4/5 (412 reviews)

## Opiniones

### "Best Reservation Software by FAR\!\!" — 5.0/5

> **Tim** | *19 de agosto de 2020* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ease of the set-up, the operation and the maintenance of this software, I find to be exceptional to any others I have used - far above them\!\!   The customer service is exceptional, no doubt; it's the best that I've ever dealt with\!
> 
> **Desventajas**: There's really nothing that we dislike about this system because we are able to pull any reports we need, with ease.
> 
> Overbookings are gone with the linking processes of today\!  We are so well pleased with Guest Suites\!\!  We feel it's by far, the best system ever\!

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### "Versatile Software with Great Support" — 5.0/5

> **Julie** | *18 de agosto de 2020* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We have been working with \[SENSITIVE CONTENT HIDDEN\] from Guest Suites for over 12 years.  They are great to work with and have continued to provide a software that is effective and easy to use for our customers.  Guest Suites is also pro-active when it comes to making improvements and releasing new features.   One of the things I like most about the company is if you have a question they are always very quick to pick up the phone or respond to your email.
> 
> **Desventajas**: It would be great if Guest Suites could push min. night stay requirements to the Availability Online booking engine.  But this is a feature that would only be used by a small portion of Guest Suite's users.

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### "Useful" — 4.0/5

> **Vanessa** | *9 de abril de 2018* | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: We've used this software on and off. Does it's job, it can be installed on-premise or deployed over a secure Internet connection.
> 
> **Desventajas**: The only cons I can think of is the overall appearance of the software, it could use a makeover or update.

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### "Guest Tracker" — 5.0/5

> **Marina** | *18 de agosto de 2020* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ease of use of this software and the support team has been great, Anytime you have a question or need an upgrade they answer you questions within minutes.
> 
> **Desventajas**: I do not have any complaints, The program is simple to use a perfect fit for my 18 room hotel.
> 
> The support team is my favorite part, Anytime you upgrade your computer they are there to make sure you do not have anytime down on your software. 

Also the software is easy to operate and helps with turnover in staff training.

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### "Versatility meets modern functionality\!" — 5.0/5

> **Mike** | *12 de agosto de 2020* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We are an integrated technology partner of the GuestSuites platform. What I love about the platform is how they have combined a modern, cloud PMS with the versatility of a PMS that brings organization to properties from traditional hotels and resorts to VR, Condo, B\&B, and campgrounds. Combined with SiteMinder ChannelManager, the GuestSuites platform defines how a next-generation PMS creates  time and money-saving opportunities for users.  Finally, I have worked with \[SENSITIVE CONTENT HIDDEN\] for three years, and he is always responsive and helpful to partners and customers.
> 
> **Desventajas**: The improvements we hear about are mostly around improved reporting and data insights. I think the biggest issues come from when propoerties are moving off of an older, legacy system, which makes the learning curve a bit steeper.

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