TeamUp

Great scheduling software solution

Puntos a favor:

We use this on a daily basis in 7 locations to schedule our patients, schedule our drivers' routes, and track the foot traffic into our stores.

Puntos en contra:

Only able to have 8 calendars. We have been able to make it work but we would have liked 10-12 caledars available to view on one screen.

A review

Comentarios: It’s been fine. There are much less expensive products out there, but my clients are happy with it and I am comfortable using it.

Puntos a favor:

East of use for client. The help on end of a phone if needed- staff all very pleasant

Puntos en contra:

It’s expensive and there are limitations on the software. It has improved over the years though

Alternativas consideradas: Mindbody

Razones para elegir TeamUp: They increased prices after clients got used to working it, and their r email was ridiculous as to why- something about tax in uk they hadn’t realised about- which I find very hard to believe and felt was a breach of trust.

Software anterior: Mindbody

Razones para cambiar a TeamUp: Wasn’t sure on other options and a lot of colleagues we’re using it- I had been on mind body and it’s a similar product- but far more user friendly for clients.

Evo Fitness

Comentarios: Pretty good

Puntos a favor:

I like mostly that it’s Easy access to members & their details.

Puntos en contra:

I dislike that You can’t stop a member purchasing a membership

Easy to use for both business owner and clients

Puntos a favor:

Compared to the previous system I used GoTeam Up is easy to use both as a business owner and for the clients. It has more options and at a far cheaper price. Any queries are answered quickly and efficiently. Only wish I’d swapped earlier.

Puntos en contra:

None found, everything I have needed has been available

Alternativas consideradas: Gymcatch

Razones para elegir TeamUp: Mindbody was so expensive, some clients were complaining that the system wasn’t working properly for them. Whenever I needed to get in touch with queries I always felt that they expected you to be a technical expert and didn’t take kindly to me not being very efficient with the technology. I therefore was reluctant to ask anything and probably didn’t get the most out of the system as I couldn’t work it out myself!

Software anterior: Mindbody

Razones para cambiar a TeamUp: Didn’t give me the options re memberships that I required (at the time)

I use teamup and will probably never leave because there lie customer service is exceptional

Comentarios: Brilliant. Because the staff are so good

Puntos a favor:

I like the people and the quality of the support / customer service more than I do the software. The software does the job relatively easily but there are features I wish I had. The great thing about TeamUp is that they listen to your needs and then take action on the things you want and need.

Puntos en contra:

The illability to have 7 day free trial as a stand alone thing. It has to be a membership which means it counts in your reports as a customer when it is not. Also as a lead magnet the link to a 7 day free trial created as a membership means you can’t direct new leads directly to team up as there are too many loops for a new customer to jump through before they enter there contact details and book in there free sessions . You need to think more about lead generation and how you can help us with this . Also not being able to take customers card details when they do a free trial so payment is taken on day 8 ks a really problem for me.

Alternativas consideradas: Mindbody, ClubRight, Gymcatch y WellnessLiving

Razones para cambiar a TeamUp: Because it was recommended by a good friend with a similar business