--- description: ¿Qué piensan los usuarios de ProPet? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ProPet. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ProPet - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para cuidado de mascotas](/directory/30574/kennel/software) > [ProPet](/software/150449/propet) # ProPet Canonical: https://www.capterra.es/software/150449/propet Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.es/software/150449/propet?page=2) > Software integral para la gestión empresarial de perreras, guarderías y empresas de aseo, entrenamiento y venta minorista > > Veredicto: 103 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ProPet? Perreras de alojamiento, guarderías diurnas para perros, salones de aseo, centros de mascotas, entrenadores, albergue en el hogar, guarderías de gatos, etc. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.7/5** | 103 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ProPet Software - **Ubicación**: Ottawa, Canadá - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: 49,99 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Baréin, Canadá, Catar, Estados Unidos, Kuwait, Nueva Zelanda, Reino Unido ## Funcionalidades - Alertas y notificaciones - Facturación - Gestión de calendarios - Gestión de citas - Gestión de clientes - Portal de clientes - Portal de clientes - Procesamiento de tarjetas de crédito - Programación - Recordatorios - Reserva en línea - Seguimiento del cumpleaños de la mascota ## Integraciones (en total: 3) - Mailchimp - QuickBooks Online - Stripe ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Chat ## Categoría - [Software para cuidado de mascotas](https://www.capterra.es/directory/30574/kennel/software) ## Categorías relacionadas - [Software para cuidado de mascotas](https://www.capterra.es/directory/30574/kennel/software) - [Software para residencia de mascotas](https://www.capterra.es/directory/30924/pet-sitting/software) - [Software para cuidadores de mascotas](https://www.capterra.es/directory/30845/pet-grooming/software) ## Alternativas 1. [Paw Partner](https://www.capterra.es/software/203713/paw-partner) — 4.9/5 (59 reviews) 2. [Gingr](https://www.capterra.es/software/136469/gingr) — 4.5/5 (214 reviews) 3. [Kennel Connection](https://www.capterra.es/software/102808/kennel-connection) — 4.4/5 (79 reviews) 4. [Goose](https://www.capterra.es/software/1065648/goose) — 4.7/5 (13 reviews) 5. [Easy Busy Pets](https://www.capterra.es/software/177791/happygomobile) — 4.6/5 (40 reviews) ## Opiniones ### "Fully featured with constant improvements" — 5.0/5 > **Warwick** | *5 de octubre de 2018* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Above all other training, daycare, boarding or grooming software - this stands tallest. ProPet is the cleanest, fully featured solution out there. While it can be very detailed and time consuming to set up, this customisability is what makes it great when you're looking for it later. The support is super helpful and always willing to hear out suggestions and feedback. > > **Desventajas**: The training module was heavily based on the boarding/daycare module. This is understandable as it required a starting point, but has still borrowed far too much from these modules instead of rethinking how it should work for training and building the module from a different perspective. > > ProPet has made it so easy for us to run our business, while the lack of Xero support has created a couple of hurdles for us, we're very happy with the overall result we've been able to achieve using it. ----- ### "Years later and still love it\!" — 5.0/5 > **Catherine** | *8 de agosto de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Did my first review back in 2017 after using the product for a year. It's now 8 years we've been on it and we still love it. Our customer service needs are minimal but when I do need help they they've been very responsive. > > **Desventajas**: no complaints - think we've only gone down a couple times in 8 years and they responded well and quickly resolved. ----- ### "Used for a week. Not worth it" — 3.0/5 > **Samantha** | *8 de septiembre de 2018* | Servicios para el consumidor | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Truly nothing beyond hard to get a hang of the system. > > **Desventajas**: Everything. Never did me nor my staff get the hang of how to use it. > > Really a waste of money really mad I actually paid money to use this program. ----- ### "Great Product, Terrible Service" — 4.0/5 > **Usuario verificado** | *25 de enero de 2024* | Comercio minorista | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: The product is excellent for multi channel pet businesses > > **Desventajas**: The retail module is clunky and unwieldy. Hard to update and use. Customer service is nonexistent. They have a Facebook page where you can ask other users for help because they will never respond. I needed to revamp our entire retail inventory, and was emailing with a rep for several months, no help was forthcoming due to "staffing issues," i was as patient as i coyld be while continuing to check in, finally she just ghosted me. > > We would still be using this software if they had any kind of customer service after the sales team is done with you. The software is great until it's not, and if you need help, you're on your own. ----- ### "Not the best" — 4.0/5 > **Spencer** | *31 de julio de 2019* | Veterinaria | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: It does help me manage my kennel space well. With ProPet I can avoid double bookings. Clients seem to find it easy enough to use. > > **Desventajas**: While there is some room to customize the major and standard functions for my business, not all functions are that useable. We don't use the words "colour" and "cheque" in the US, it would be nice to have an American version of the software. What should be standard functions, you must create your own "rule" for to enable them to work properly. For example, there is no way to block clients from submitting reservations when you are going to be closed for a period of time. You can show on the calendar (X'd out dates) when you will be closed, but a client can still submit a reservation as long as their dates are on either side of your closed dates. You can't easily indicate when you kennel is completely full to clients and can no longer take reservation requests. You simply have to "cancel" every request as it comes in for the period you are full. If you like reports, ProPets has tons of reports, I think I use 2 -3 of them. > > When you have an idea or need something fixed within the software, the customer service reps are programmed to tell you that your idea is wonderful and that it will be placed on their list of great ideas, but nothing ever gets done. There is no tracking of open support tickets or follow up to help requests. There is no searchable help screen from within the software. You can search and external, ProPet knowledge base but it is very out-of-date and clunky. To me, the annual price I paid is no longer worth the value of the product/service I receive. However, once you have used ProPet for a period of time, it's hard to make the switch to another program. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.es/software/150449/propet?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/150449/propet) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados