StandardFusion

Good tool with room for improvement

Comentarios: So far our experience with StandardFusion is overall good. The team is very committed for a smooth implementation and if they keep up with this engagement and can implement all the required and desired functionalities, we are looking forward to the cooperation with StandardFusion.

Puntos a favor:

The UI is in general modern and clean. The tool offers a wide variety of capabilities (e.g. Audit management, Risk management, Task management, Vendor management). The StandardFusion team is very engaged and helpful and they are open-minded towards feedback and suggestions for improvement.

Puntos en contra:

There are basic functionalities that are missing (e.g. selecting multiple filters) and have to be incorporated with future releases which shows the commitment of the team, but still it is not ideal. The use of the tool is sometimes not very intuitive which is not ideal for occasional users. If you are a frequent user, you get to know the tool after some time.

Great solution for GRC,

Comentarios: With standard fusion we are now able to have centralized access to all the documentation of the standards with which we comply, in addition to ISO27001, which we are in the process of certifying, we can also now automatically send forms to suppliers , and have a database of suppliers duly evaluated and registered.

Puntos a favor:

Standard Fusion is a tool that allows us as a company to have all the documentation properly related and aligned with the industry standards that we must comply with. Currently we have local and international standards such as ISO 9001, which we have all the documentation in standard, in addition we have several risk analyzes which are also correlated with the controls and all other elements of the standards.

Puntos en contra:

I would like to have more flexibility to modify the different templates that we have available in standard fusion.

Standard Fusion

Puntos a favor:

The customer support from the StandardFusion team was exception. Our engineer had helped assist on a weekly basis during our implementation phase. We are also able to reach out with any questions and hop on a call either that day, or the next to discuss any questions we have.

Puntos en contra:

It appears that some of the areas are a bit convoluted with duplicate data being included. However, we are currently in the process of refining how we are completing our uploads, so we are working on alterative ideas that fits our process. The Standard Fusion team was extremely quick to answer our questions, and hop on a call to further expand on solutions.

SF for Credit Unions

Comentarios: Overall, the experience is very satisfactory

Puntos a favor:

The tracking and logging of audit items and monitoring and assignment of tasks capabilities as well as risk assessment capabilities, customer support.

Puntos en contra:

There were a few minor kinks which were ironed out in quick time.

Provides the lift of a larger compliance team

Comentarios: StandardFusion has allowed our compliance department to grow in its effectiveness and relevance within our organization. The StandardFusion support team are always responsive and eager to help solve our problems and needs quickly.

Puntos a favor:

StandardFusion has allowed our compliance team to consolidate all relevant information to track ourselves against external and internal compliance standards. I'm particularly fond of the feature to connect various items across the platform, from policies & procedures, to vendors, to audit requirements, to assets, to risks, and so on. We can comment and record and tweak almost anything to our specifications. This ease of use allows for quick reference when juggling multiple compliance initiatives at once, and has helped keep us from multiplying efforts. We've also had great success with its customizable fields and workflows. StandardFusion has become our third party vendor database, our regulatory requirement tracker, and our risk assessment tool and as a result, our small team is able to do the work of a larger team with ease.

Puntos en contra:

Using StandardFusion as an internal-use, records keeping, requirement tracking tool has been fantastic. Using it as an outward-facing tool has been challenging. Notifications for tasks and questionnaires work most of the time, but are limited in their customizability and therefore often get missed or ignored by the recipients unless they're prepared ahead of time to expect something. Meanwhile, limiting internal notifications and reminders continues to be a challenge because the choices seem to be "too many notifications" or "no notifications." The StandardFusion team has worked on improving this and it's better than it was, but far from ideal still, and as a result some of our lighter users tend to drift away from keeping up with their responsibilities within the tool.