---
description: ¿Qué piensan los usuarios de BrightHR? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de BrightHR.
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title: BrightHR - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de recursos humanos](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr)

# BrightHR

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> Software de RR. HH. basado en la nube para gestionar vacaciones, rotaciones y ausencias en cualquier momento y lugar; incluye aplicaciones gratuitas de registro de entrada y gastos.
> 
> Veredicto: 175 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa BrightHR?

Pequeñas y medianas empresas.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.6/5** | 175 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.4/5 | Basado en las opiniones generales |
| Funcionalidades | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: BrightHR
- **Ubicación**: Manchester, RU
- **Constitución**: 2015

## Contexto comercial

- **Precio inicial**: 4,50 GBP
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratuita)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Canadá, Irlanda, Reino Unido

## Funcionalidades

- Alertas y notificaciones
- Autorizaciones basadas en roles
- Base de datos de empleados
- Contratación de personal
- Control de procesos de aprobación
- Creación de informes/análisis
- Gestión de asistencia
- Gestión de ausencias
- Gestión de control de horas
- Gestión de empleados
- Gestión de nóminas
- Portal de autoservicio
- Portal de empleados
- Seguimiento de ausencias
- Seguimiento de la asistencia
- Seguimiento de vacaciones/ausencias
- Tiempo y asistencia

## Integraciones (en total: 3)

- Gmail
- Google Calendar
- Microsoft Outlook

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de recursos humanos](https://www.capterra.es/directory/5/human-resource/software)

## Categorías relacionadas

- [Software de recursos humanos](https://www.capterra.es/directory/5/human-resource/software)
- [Software de gestión de ausencias](https://www.capterra.es/directory/33376/absence-management/software)
- [Software de gestión del tiempo](https://www.capterra.es/directory/30612/time-tracking/software)
- [Software de gestión de vacaciones y permisos](https://www.capterra.es/directory/31400/leave-management-system/software)
- [Software de control horario](https://www.capterra.es/directory/30001/time-clock/software)

## Alternativas

1. [Paylocity](https://www.capterra.es/software/86714/webpay) — 4.3/5 (1827 reviews)
2. [Connecteam](https://www.capterra.es/software/153140/connecteam) — 4.6/5 (5092 reviews)
3. [Rippling](https://www.capterra.es/software/172127/rippling) — 4.9/5 (4655 reviews)
4. [BambooHR](https://www.capterra.es/software/110968/bamboohr) — 4.6/5 (3109 reviews)
5. [Paycor](https://www.capterra.es/software/133745/paycor-perform) — 4.3/5 (3034 reviews)

## Opiniones

### "Very supportive" — 5.0/5

> **Shazia** | *17 de febrero de 2026* | Administración educativa | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: They were very supportive especially Ogomma Eze&#10;She took me through the whole process and guided me so I am grateful to her.
> 
> **Desventajas**: We can get bombarded by emails and it is important to connect to understand their requirements before being assumptive.
> 
> Positive experience as I was able to get my issue resolved by Ogomma Eze and Oliva Newton. Thank you both.

-----

### "Outstanding Support from \[sensitive content hidden\] at BrightHR" — 5.0/5

> **Stacey** | *19 de febrero de 2026* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We’ve been using BrightHR as our staff portal for clocking in, storing employee details and managing documentation, and overall it’s been a really valuable system for our business.&#10;&#10;BrightHR offers excellent value for money. The platform covers everything we need in one place – from time tracking to secure document storage – which saves us both time and admin costs. After reviewing our account, we realised we were paying for features we didn’t actually use, and this was resolved quickly and fairly.&#10;&#10;The communication has been fantastic, especially from \[sensitive content hidden\]. We had some issues with our account setup, including the wrong point of contact being listed, and \[sensitive content hidden\] was superb from start to finish. She was proactive, clear, and incredibly efficient in getting everything corrected. Nothing felt like too much trouble, and she kept us fully informed throughout.
> 
> **Desventajas**: The only issue I have had was the point of contact not being updated which meant because the POC had left the business, I was not getting emails or calls about payments, however this was swiftly fixed by \[sensitive content hidden\]
> 
> Overall, a great system backed up by excellent customer service. \[sensitive content hidden\] in particular was outstanding – quick, thorough and genuinely helpful. Highly recommend.

-----

### "Superb Customer Care with a human touch\!" — 3.0/5

> **Paula** | *18 de julio de 2025* | Entretenimiento | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: The customer care is so prompt, supportive, caring, patient and understanding. I particularly want to thank \[sensitive content hidden\] who handled our issue with humanity, respect and she went above and beyond to resolve it with compassion. Things were followed through in a timely manner, and we weren't left for days without a progress report or an answer. It is so refreshing these days to be able to speak to actual human beings who can understand complex situations than chatbots that leave you frustrated and no better off\! Well done BrightHR for sticking with a more human approach\! Bulletins were really useful too\!
> 
> **Desventajas**: software didn't allow changes to employee information without huge difficulties. Welfare support offered to employees via phone fell short of it's offer. The training for staff was great initially but didn't keep up to date for our sector. Auto renewal element was not made clear and no reminders after a 5 year contract period that this was due. Software didn't meet all our business needs so we still relied on other platforms that did not 'talk' together meaning data duplication and increase in time/ work not less, but we are a small not for profit CIC in a niche sector.
> 
> Generally good. The customer care is BrightHR's greatest strength with the ability to talk directly with people who understand

-----

### "Bright HR Review by Auriga Holdings" — 5.0/5

> **Martyn** | *10 de febrero de 2026* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Nice and easy to use. The side menu and submenus are easy to navigate. The Glu E-learning will be a game-changer in our business.
> 
> **Desventajas**: There isn't anything at this stage I don't like. We have only just started using the system, so we can't comment at this stage.
> 
> So far, as a new customer, the process has been very good. We were given access and then had a session with \[sensitive content hidden\] to understand the system, ask questions and deep dive into its features.

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### "Overview of the platform" — 5.0/5

> **Usuario verificado** | *18 de febrero de 2026* | Recursos Humanos | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Ease of use, Employee records creation, saving documents and sharing it with employees for review and consent is good.
> 
> **Desventajas**: Can we look at a feature to submit weekly or monthly timesheets when working with contractors; while we dont use the rota or shifts, we use a manual timesheet right now that would be good to have on the system
> 
> \[sensitive content hidden\]&#10; had been very kind to walk us through the portal, promptly briefing us on features and connecting us to more information.

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