--- description: ¿Qué piensan los usuarios de BrightHR? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de BrightHR. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de recursos humanos](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://www.capterra.es/software/151525/brighthr Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.es/software/151525/brighthr?page=2) > Software de RR. HH. basado en la nube para gestionar vacaciones, rotaciones y ausencias en cualquier momento y lugar; incluye aplicaciones gratuitas de registro de entrada y gastos. > > Veredicto: 202 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa BrightHR? Pequeñas y medianas empresas. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.6/5** | 202 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funcionalidades | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: BrightHR - **Ubicación**: Manchester, RU - **Constitución**: 2015 ## Contexto comercial - **Precio inicial**: 4,50 GBP - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Irlanda, Reino Unido ## Funcionalidades - Alertas y notificaciones - Autorizaciones basadas en roles - Base de datos de empleados - Contratación de personal - Control de procesos de aprobación - Creación de informes/análisis - Cumplimiento tributario - Gestión de asistencia - Gestión de ausencias - Gestión de control de horas - Gestión de empleados - Gestión de nóminas - Informes de nómina - Portal de autoservicio - Portal de empleados - Seguimiento de ausencias - Seguimiento de la asistencia - Seguimiento de vacaciones/ausencias - Tiempo y asistencia ## Integraciones (en total: 3) - Gmail - Google Calendar - Microsoft Outlook ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de recursos humanos](https://www.capterra.es/directory/5/human-resource/software) ## Categorías relacionadas - [Software de recursos humanos](https://www.capterra.es/directory/5/human-resource/software) - [Software de gestión de ausencias](https://www.capterra.es/directory/33376/absence-management/software) - [Software de gestión del tiempo](https://www.capterra.es/directory/30612/time-tracking/software) - [Software de gestión de vacaciones y permisos](https://www.capterra.es/directory/31400/leave-management-system/software) - [Software de control horario](https://www.capterra.es/directory/30001/time-clock/software) ## Alternativas 1. [Paylocity](https://www.capterra.es/software/86714/webpay) — 4.3/5 (1927 reviews) 2. [Rippling](https://www.capterra.es/software/172127/rippling) — 4.9/5 (4860 reviews) 3. [BambooHR](https://www.capterra.es/software/110968/bamboohr) — 4.6/5 (3546 reviews) 4. [Connecteam](https://www.capterra.es/software/153140/connecteam) — 4.6/5 (5308 reviews) 5. [Paycom](https://www.capterra.es/software/130949/paycom) — 4.4/5 (1386 reviews) ## Opiniones ### "New to Bright HR" — 4.0/5 > **Julie** | *31 de marzo de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We have just started our contract with Bright HR and so far the staff have been very helpful in both on-boarding and initial online chats as I set up my team. > > **Desventajas**: Its early days so no great concerns, other than in terms of annual leave, the system does not allow to put in exact dates for employees on fixed term contracts. > > My initial experience has been great. I had a few queries which were responded and resolved promptly. The system is fairly straight forward for non-techs like me. Looking forward to working with the team at Bright HR going forward. ----- ### "A Positive Onboarding Experience with BrightHR" — 5.0/5 > **Vicki** | *11 de febrero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The system is intuitive and straightforward to navigate. Key HR processes are centralised in one place, improving visibility and consistency. The document management and employee record functions are particularly useful. The dashboard provides a clear overview, making day-to-day management more efficient. It feels like a practical solution for streamlining HR administration and supporting compliance. > > **Desventajas**: As new users, there is a learning curve due to the breadth of functionality available. Some features may take time to fully explore and embed into our processes. > > Our initial experience of BrightHR has been very positive. The platform appears well designed, practical and capable of bringing greater structure and efficiency to our HR processes. Leigh delivered a clear and well-paced onboarding session, which helped us understand the system’s core functionality and how it can best support our organisation. Her guidance gave us confidence in navigating the platform and making the most of its features. We’ve come away feeling confident in navigating the platform and clear on next steps. A great start to working together. ----- ### "Great service" — 5.0/5 > **Tom** | *5 de agosto de 2026* | Práctica médica | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Support on hand is great. Call back is strong always done in the same day. Support surrounding HR queries is great. > > **Desventajas**: Sometimes advice may be a bit vague for compliance with HR laws vs also linking this to best interests of the business > > Overall very good service. friendly team. Great consistent call backs. from the team - helped on many occasions ----- ### "Avoid contract - VERY DISAPPOINTING" — 1.0/5 > **Natalie** | *11 de septiembre de 2025* | Recursos Humanos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: onboarding and introduction of the software > > **Desventajas**: 1. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. > > VERY DISAPPOINTING ----- ### "Great tool for businesses" — 5.0/5 > **Da'wud** | *12 de junio de 2026* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Was easy to get a hang of using the platform. On the plan we have, I think it’s great value for money. We use it for holidays, rotas, payroll, and documents. All of which have been great, including their support provided too whenever we have any questions. > > **Desventajas**: Not much, most of the platform has been great. Haven’t really had any issues at all, likewise with the team using it. > > Very positive. It’s been a great help with simplifying payroll, documentation, and team management. ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.es/software/151525/brighthr?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/151525/brighthr) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados