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¿Quién utiliza este software?
ReachEdge serves a variety of industry verticals in the U.S. and internationally. Get more leads from your advertising and website with our lead capture and tracking tools for local businesses.
Valoración media
48 opiniones- En general 4.2 / 5
- Facilidad de uso 4.1 / 5
- Atención al cliente 4.4 / 5
- Funcionalidades 4 / 5
- Relación calidad-precio 4 / 5
Detalles del producto
- Precio inicial 149,00 US$/mes
- Detalles de precios Free Trial for first 30 days and regular service fee is applied
- Versión gratuita Sí
- Prueba gratis Sí
-
Implementación
En la nube, SaaS, web
Móvil: nativo de iOS
Móvil: nativo de Android
-
Formación
En directo en línea
Seminarios web
Documentación
-
Asistencia
Horas laborables
En línea
Datos del proveedor
- ReachLocal
- https://www.reachlocal.com
- Fundada en 2003
Sobre ReachEdge
ReachEdge is our easy-to-use Customer Engagement Software for local businesses. ReachEdge give you tools to engage customers on your site, track where your leads are coming from, and capture online and phone leads into a central inbox, which makes it easy for you to engage with your leads and see what marketing tactics are working best for your business.
Funciones de ReachEdge
- Análisis
- Chat en vivo
- Contenido en vídeo
- Distribución de contenido
- Gestión de bajas de la suscripción
- Gestión de comunidades
- Gestión de la comunicación
- Ludificación
- Recopilación de comentarios
Los productos más populares
Las opiniones más útiles de ReachEdge
ReachEdge Product- Company Standpoint
Publicado el 31/10/2016
Jossie E.
Comentarios: We really enjoy using ReachEdge to help us keep track of all of our clients, follow ups, prospective clients. It is pretty easy to use and understand, which is something that we really like about the program. It helps our business stay on top of leads, which is important since we are a referral based company.
Puntos a favor: The ease of use and ability to keep track of clients. It is nice to see where your traffic is coming from and your company's response time for prospective business.
Contras: The customer service can sometimes be confused on what problems you are experiencing so that can be frustrating to what they see and what you are seeing.
Respuesta de proveedores
por ReachLocal el 2/11/2016
Jossie,
We¿re happy ReachEdge has been able to help you track clients and see what¿s working for your business. We¿ve passed your comments along to our internal teams. Thank you!
Successful ROI
Publicado el 31/10/2016
Nicole L.
Comentarios: Reach Local's products have helped us increase our revenue exponentially. When used together, our campaigns have had a very successful return on investment. Our account manager has gone above and beyond to learn our business and help us form a successful campaign unique to our business and industry.
Puntos a favor: Easy to use, customization
Contras: Some website features are difficult to use
Respuesta de proveedores
por ReachLocal el 31/10/2016
Nicole,
Thank you for your review! We're happy to hear you've seen increased ROI after using our products and glad your account manager has been helpful.
Very functional but overwhelming
Publicado el 17/12/2018
Alexa F.
Puntos a favor: This is a great feature to have as a business owner, however it is VERY overwhelming. It would be great to designate responding to customers or "leads" to a specific employee, but right now I am the one doing so. It is a little confusing to work but it is a great feature and helps gain customers.
Contras: I think if they made it a little simpler on the eyes this would be a 10/10 software.
With them from the start and still here
Publicado el 1/11/2016
Cassidy H.
Comentarios: We've been using ReachEdge for years now! The website they made for the company is beautiful, and we've received a lot of compliments on it. It's easy for us to go in and update or we can make changes through them. Their customer support is top notch. They are always helpful and polite. Like I said, we've been using them for years and we have no plans on changing anything! :)
Puntos a favor: Easy to use. Great customer support.
Contras: Nothing.
Respuesta de proveedores
por ReachLocal el 2/11/2016
Cassidy,
We love being part of your business and look forward to many more years of working together!
I have been using Reach Edge since 2012. Amazing experience.
Publicado el 18/7/2017
Juan K.
Comentarios: great feedback from the company and great results, getting leads every single day which is the most important thing about the software
Puntos a favor: Pretty simple and easy to use and manage a database. It gives you reports, besides the support your getting from representatives
Contras: Nothing, no complaint at all. So far so good, everything working smoothly, they have been doing some improvements.
