Vin eRetail

It has been a good experience and I have proactively promoted Vinicullum among my peers

Puntos a favor:

I am able to generate different reports for daily backend activities. Also batch creation process is very helpful for the operations team.

Puntos en contra:

The user experience on the platform is poor. The learning curve for any new user is long. The processes are not as simple as it seems.

Best Ecommerce solution for your organization. Now manage your all marketplace order in one place.

Comentarios: 1) I am really satisfied with the solution provided by Vin eRetail.
2) Now I have to concentrate on sale only instead of inventory management on all portals.
3) It has maximize our sale because top selling sku get synchronized on all portals automatically.
4) It helped us to process all marketplace orders in one place.

Puntos a favor:

1) We can process all marketplace order in one place. 2) We can generate one pick list for all marketplace order to speed up picking of same sku. 3) Even we can generate marketplace wise pick list. 4) Current Inventory get synchronized on all marketplace automatically and we don't need to upload inventory on each portal one by one. 5) We can set parameter to control inventory on channels (market place). We can set marketplace wise inventory percentage and reserve qty to maximize sale. 6) As the real time inventory get synchronized with all marketplace it avoids loss of sale due to stock unavailability in one portal. e.g. If we have 2 pc in stock and it will synchronize this inventory on all marketplace until it gets zero. It helps maximize your sale. 7) We can use their app in handheld device for putaway and picking. Which enables faster putaway and picking than manual process. 8) High accuracy in inward and outward process using barcode, handheld device can be achieved. 9) There are almost all reports provided by them required for your business whether it is inventory report, dispatch report, grn report, Sku transaction history etc. 10) Can set function level wise access to user.

Puntos en contra:

I don't think I have any point to dislike Vin eRetail. But their helpdesk and customer service needs to be improved. Sometimes they takes more than 48 hours to resolve issue.

Feedback

Comentarios: your customer service is very pathetic. they are not taking responsibility for the any concern.

Puntos a favor:

It's functionality and customize feature is very effective of business.

Puntos en contra:

Some of parallel feature are not synchronize with each other. like cancel put away and pack-bin.

This software works fine and compete with the players available in market economically & features.

Puntos a favor:

In this tool most friendly part is : 1. Channel Integration, its very easy to integrate new channel with the help of support documents available 2. Order Processing, its very simple and in one page solution. 3. Bulk Stock update, very simple to update stock in bulk 4. Sales Report & Product creation

Puntos en contra:

Features which need to improve: 1. Dashboard: this should present business summary Weekly, monthly & quarterly. There should be chart presentation that can be easy to understand business 2. Reports: There should be provision of different kindly of report like Sales Report, Returns, Payment report, Stock report & Business summary report and most selling items report etc. which will help seller to work on same. 3. Inventory Sync: This is the heart of software and this should work with 100% precision. 4. Chat tool: I really don't like this feature location in the page because this hides the count of order OR data available on the page. My suggestion is that either this should be very small icon like + sign or this can be relocated by user.

Good Inventory Management System for Small Business

Comentarios: We were managing our orders and inventory manually and we were taking lots of time to keep it organized. Easy to use and can generate reports easily. A good software to control inventory and making sure everything is running smooth.

Puntos a favor:

You can easily sell on multiple marketplaces at one go. You can upload and manage thousands of SKUs’ information just by uploading a single excel file. Report generation and step by step status tracking of the order is quite appreciable.

Puntos en contra:

Not con but User interface could improve, team Vin eRetail is more capable with their process and implementation, Please do change your color theme and interface.