¿Qué es Epos Now?

Epos Now ofrece soluciones de gestión empresarial para pequeñas y medianas empresas en los sectores de comercio minorista y de hostelería. La empresa proporciona hardware de POS (punto de venta, por sus siglas en inglés) y software basado en uno de los mejores servicios en la nube del sector, que incluye Epos Now AppStore para obtener integraciones perfectas con pagos, cuentas, marketing y otras herramientas comerciales esenciales. Estos sistemas escalables se adaptan a las necesidades comerciales individuales y se ofrecen con capacitación completa. La asistencia premium también está disponible en horario ininterrumpido.

¿Quién usa Epos Now?

Los galardonados sistemas para comercio minorista y hostelería separados están comprobados para empresas de todos los tamaños y han arrojado una calificación de satisfacción oficial de 9/10 online.

Vídeo de Epos Now

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Epos Now

3,6 (314)
Epos Now
25,00 GBP
mes
Versión gratuita
Prueba gratuita
73
17
3,6 (314)
3,3 (314)
3,3 (314)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
165,00 US$
mes
Versión gratuita
Prueba gratuita
74
44
4,2 (321)
3,7 (321)
3,7 (321)
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Opiniones de Epos Now

Evaluación media

General
3,6
Facilidad de uso
3,6
Atención al cliente
3,3
Funcionalidades
3,5
Relación calidad-precio
3,3

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
50%
4
10%
3
10%
2
5%
1
25%
Wojciech
Wojciech
Project Manager en Polonia
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent POS system for various types of business, expecially hospitality ones

5,0 hace 4 años

Puntos a favor:

- great 24/7 support team - elastic SAAS solution that can be customised for various business needs - cloud-based solution that can work on any device and any operating system

Puntos en contra:

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive - As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Respuesta de Epos Now

hace 4 años

Hello Wojciech, Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team. We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases. If there is anymore feedback you would like to add we would love to hear from you at customer-engagement@eposnow.com. Kind Regards, Naiomi

Anna
Company Director en RU
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Amazing

5,0 hace 3 años

Comentarios: Great customer support, very easy to use brilliant for accountancy and amazing software

Puntos a favor:

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Puntos en contra:

Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Simon
Director en Nueva Zelanda
Hostelería, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

This company is a scam!

1,0 hace 2 meses Nuevo

Comentarios: Bottom line - run away as fast as you can. Eposnow is THE worse company I've ever dealt with by a significant margin. You think Telco's are hard to deal with, try and get support from these guys! After purchasing the product and buying two tills (cost of over $1200 NZD), the communication from the sales rep and my 'allocated' technical support person vanished completely. During the sales process he was quick to respond, but as soon as they had my money, ALL communication stopped. Calling his number went through to the 'help desk', which was just an on hold service. I waited 1.5 hours and then got disconnected. This happened several times. When I did a sales enquiry (with the goal of trying to get in contact with my original sales guy) - they were quick to respond, but on asking to talk to him, there was ZERO response - all comms stopped. Still waiting on his call after 5 weeks. My tech guy has also vanished. They wanted me to setup a Direct Debit for 12 months, and for this, offered a deal on the hardware which I accepted, but after 5 weeks, I still haven't received anything. This company is a SCAM! You cannot email anyone, and if you do have an email (i.e. my sales guy) you never get a response. I have sent over 7 emails over 5 weeks to my sales rep and support person asking them for support or some contact, but still ZERO response. The last two emails I told them that if I didn't hear from them within 48 hours, I would cancel my contract and seek a full refund of all

Puntos a favor:

It seemed like it would work for us, but the customer service was TERRIBLE. The till software was slow and the management software has some major bugs.

Puntos en contra:

How slow it was and buggy. The load time for the till was over 30 seconds.

Crystal
Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

A great tool for any business

5,0 hace 3 años

Comentarios: This software has made my book keeping a thousand times easier.

Puntos a favor:

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Puntos en contra:

Slow to load and could have better options for integrating rewards and gift certificates.

Denise
Denise
Owner en EE. UU.
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Works for our store!

4,0 hace 3 años

Comentarios: Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!

Puntos a favor:

Flexibility and customization of the software.

Puntos en contra:

Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.