---
description: ¿Qué piensan los usuarios de Missive? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Missive.
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title: Missive - Opiniones, precios y características - Capterra España 2026
---

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# Missive

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> Chat grupal en hilo y correo electrónico colaborativo para equipos productivos. Una única aplicación para todas tus comunicaciones internas y externas.
> 
> Veredicto: 184 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Missive?

Empresas startup, agencias, empresas de consultoría

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.9/5** | 184 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funcionalidades | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Missive
- **Constitución**: 2015

## Contexto comercial

- **Precio inicial**: 14,00 US$
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratuita)
- **Detalles de precios**: - Gratis&#10;- 14 $/mes&#10;- 18 $/mes&#10;- 26 $/mes&#10;&#10;Detalles: https://missiveapp.com/pricing
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudí, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funcionalidades

- @menciones
- Acceso móvil
- Alertas y notificaciones
- Alerts/Escalation
- Almacenamiento de documentos
- Arrastrar y soltar
- Automatización de procesos empresariales
- Autoresponders
- Bandejas de entrada compartidas
- Base de datos de clientes
- Base de datos de empleados
- CRM
- Chat en tiempo real
- Chat en tiempo real dirigido a consumidores
- Chat en vivo
- Chat y mensajería
- Colaboración entre varios usuarios
- Comentarios/notas
- Comunicación multicanal
- Configuración de flujos de trabajo
- Contratación de personal
- Controles o permisos de acceso
- Creación de informes/análisis
- Feed de actividad/noticias
- Fotos de empleados
- Gestión de SLA (Service Level Agreement)
- Gestión de bandeja de entrada
- Gestión de calendarios
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de correo electrónico
- Gestión de documentos
- Gestión de firmas
- Gestión de la base de conocimiento
- Gestión de la comunicación
- Gestión de modelos
- Gestión de reuniones
- Gestión de tareas
- Herramientas de colaboración
- Historial de cliente
- Historial de transcripciones/chat
- Macros y modelos de respuestas
- Panel de actividades
- Participación del cliente
- Seguimiento de actividades
- Seguimiento de interacciones
- Seguimiento de problemas
- Seguimiento/Análisis de uso
- Uso compartido de archivos
- Videoconferencia

… y 4 características más

## Integraciones (en total: 22)

- Aircall
- Asana
- ChargeDesk
- ChatGPT
- Claude
- ClickUp
- Close
- Daylite for Mac
- Dialpad
- Dropbox Business
- FullContact
- Gemini
- Google Drive
- HubSpot CRM
- Make

… y 7 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Chat

## Categoría

- [Herramientas de colaboración](https://www.capterra.es/directory/15/collaboration/software)

## Categorías relacionadas

- [Herramientas de colaboración](https://www.capterra.es/directory/15/collaboration/software)
- [Programa CRM](https://www.capterra.es/directory/2/customer-relationship-management/software)
- [Software helpdesk](https://www.capterra.es/directory/30008/help-desk/software)
- [Software de gestión de comunicaciones con los clientes](https://www.capterra.es/directory/31002/customer-communications-management/software)
- [Software de chat en vivo](https://www.capterra.es/directory/30797/live-chat/software)

## Alternativas

1. [LiveAgent](https://www.capterra.es/software/102188/liveagent) — 4.7/5 (1786 reviews)
2. [Google Workspace](https://www.capterra.es/software/168389/google-workspace) — 4.7/5 (17598 reviews)
3. [Microsoft 365](https://www.capterra.es/software/58688/microsoft-365) — 4.6/5 (14109 reviews)
4. [Front](https://www.capterra.es/software/132901/front) — 4.5/5 (287 reviews)
5. [Hiver](https://www.capterra.es/software/142975/hiver) — 4.7/5 (148 reviews)

## Opiniones

### "Great app, easy 5/5 stars" — 5.0/5

> **Tomáš** | *19 de mayo de 2026* | Diseño | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: \* Fast and reliable, we love the speed\!&#10;\* Saves our team time and money = buying it actually saved our money&#10;\* Great-looking and modern UI - minimalist approach that we enjoy&#10;\* Excellent mobile performance even for our IMAP accounts&#10;\* Helpful and responsive support team - thanks\!
> 
> **Desventajas**: There are still a few smaller areas such as search in IMAP accounts that could be improved over time, but nothing that significantly affects our daily workflow. The product is already very solid and keeps getting better with updates.
> 
> So far, everything has been pretty awesome\! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails.&#10;&#10;I can’t recommend it enough. On top of that, the team behind Missive really listens to feedback. We experienced this firsthand when they personally helped us solve an issue that technically wasn’t even their responsibility — but they still went out of their way to help.&#10;&#10;Easy 5/5 stars. Hopefully it only keeps getting better over time.

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### "The solution I've needed for years" — 5.0/5

> **Adam** | *15 de mayo de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Missive is the solution to a problem we've had for a long time. Email collaboration, onboarding new staff who need access to multiple inboxes, automated rules, signatures, group chat, etc. It's made internal communication, email handoff, and overall collaboration a breeze. Their customer support is very fast and responsive, A+. Big fan\!
> 
> **Desventajas**: I wish they had a way to video chat (like Slack has) team members and since it's very robust, integration takes a little longer than I'd like
> 
> Very positive, super robust, and I like being able to communicate and collaborate with my team. Shared inboxes are really helpful.

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### "It's a very good service but can be improved with QoL changes." — 3.0/5

> **Usuario anónimo** | *19 de noviembre de 2024* | Servicios para el consumidor | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The ease of use, labels, setup, canned responses and different team inboxes.
> 
> **Desventajas**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive.
> 
> It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved.

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### "Easy Collaboration, but Takes Time to Learn" — 5.0/5

> **Shantal** | *23 de abril de 2026* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I like most about Missive is how it keeps team communication and emails in one place. The ability to collaborate on threads, leave internal comments, and assign conversations makes it easy to stay organized and ensures nothing gets missed.
> 
> **Desventajas**: It can feel overwhelming at first due to many features. The interface gets cluttered, and notifications can be easy to miss sometimes.
> 
> My overall experience with Missive has been really positive. It’s been a great tool for keeping team communication and emails in one place, which makes collaboration much more efficient. I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of time to get used to all the features, once I got the hang of it, it definitely improved our workflow and made managing emails as a team much easier.

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### "Much better control over receivables tracking" — 5.0/5

> **Usuario verificado** | *30 de abril de 2026* | Ingeniería civil | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Having the full payment conversation history right there helps me figure out how to handle each client - you can spot the patterns and adjust your approach accordingly. We built out a tagging system based on how overdue things are (30 days, 60 days, on payment plans, or disputed) which makes it dead simple to focus on the urgent stuff first.
> 
> **Desventajas**: The phone app works fine for basics but missing some of the desktop functionality I'd want when I need to check on accounts away from my computer.
> 
> Coming up on a year using this for collections and accounts receivable. Our collection rates are genuinely better - stuff doesn't fall off our radar anymore so we're actually getting paid quicker. Also really helps that newer folks on the team can easily bump tricky collection cases up to someone more experienced without a bunch of forwarding and explaining.

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