---
description: ¿Qué piensan los usuarios de Missive? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Missive.
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title: Missive - Opiniones, precios y características - Capterra España 2026
---

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# Missive

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> Chat grupal en hilo y correo electrónico colaborativo para equipos productivos. Una única aplicación para todas tus comunicaciones internas y externas.
> 
> Veredicto: 184 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Missive?

Empresas startup, agencias, empresas de consultoría

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.9/5** | 184 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funcionalidades | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Missive
- **Constitución**: 2015

## Contexto comercial

- **Precio inicial**: 14,00 US$
- **Modelo de precios**:  (Prueba gratuita)
- **Detalles de precios**: - Gratis&#10;- 14 $/mes&#10;- 18 $/mes&#10;- 26 $/mes&#10;&#10;Detalles: https://missiveapp.com/pricing
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudí, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funcionalidades

- @menciones
- Acceso móvil
- Alertas y notificaciones
- Alerts/Escalation
- Almacenamiento de documentos
- Arrastrar y soltar
- Automatización de procesos empresariales
- Autoresponders
- Bandejas de entrada compartidas
- Base de datos de clientes
- Base de datos de empleados
- CRM
- Chat en tiempo real
- Chat en tiempo real dirigido a consumidores
- Chat en vivo
- Chat y mensajería
- Colaboración entre varios usuarios
- Comentarios/notas
- Comunicación multicanal
- Configuración de flujos de trabajo
- Contratación de personal
- Controles o permisos de acceso
- Creación de informes/análisis
- Feed de actividad/noticias
- Fotos de empleados
- Gestión de SLA (Service Level Agreement)
- Gestión de bandeja de entrada
- Gestión de calendarios
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de correo electrónico
- Gestión de documentos
- Gestión de firmas
- Gestión de la base de conocimiento
- Gestión de la comunicación
- Gestión de modelos
- Gestión de reuniones
- Gestión de tareas
- Herramientas de colaboración
- Historial de cliente
- Historial de transcripciones/chat
- Macros y modelos de respuestas
- Panel de actividades
- Participación del cliente
- Seguimiento de actividades
- Seguimiento de interacciones
- Seguimiento de problemas
- Seguimiento/Análisis de uso
- Uso compartido de archivos
- Videoconferencia

… y 4 características más

## Integraciones (en total: 22)

- Aircall
- Asana
- ChargeDesk
- ChatGPT
- Claude
- ClickUp
- Close
- Daylite for Mac
- Dialpad
- Dropbox
- FullContact
- Gemini
- Google Drive
- HubSpot CRM
- Make

… y 7 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Chat

## Categoría

- [Herramientas de colaboración](https://www.capterra.es/directory/15/collaboration/software)

## Categorías relacionadas

- [Herramientas de colaboración](https://www.capterra.es/directory/15/collaboration/software)
- [Software helpdesk](https://www.capterra.es/directory/30008/help-desk/software)
- [Software de gestión de comunicaciones con los clientes](https://www.capterra.es/directory/31002/customer-communications-management/software)
- [Software de chat en vivo](https://www.capterra.es/directory/30797/live-chat/software)
- [Software de flujo de trabajo](https://www.capterra.es/directory/30091/workflow-management/software)

## Alternativas

1. [LiveAgent](https://www.capterra.es/software/102188/liveagent) — 4.7/5 (1789 reviews)
2. [Google Workspace](https://www.capterra.es/software/168389/google-workspace) — 4.7/5 (17727 reviews)
3. [Microsoft 365](https://www.capterra.es/software/58688/microsoft-365) — 4.6/5 (14167 reviews)
4. [Front](https://www.capterra.es/software/132901/front) — 4.5/5 (290 reviews)
5. [Hiver](https://www.capterra.es/software/142975/hiver) — 4.7/5 (148 reviews)

## Opiniones

### "Great app, easy 5/5 stars" — 5.0/5

> **Tomáš** | *19 de mayo de 2026* | Diseño | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: \* Fast and reliable, we love the speed\!&#10;\* Saves our team time and money = buying it actually saved our money&#10;\* Great-looking and modern UI - minimalist approach that we enjoy&#10;\* Excellent mobile performance even for our IMAP accounts&#10;\* Helpful and responsive support team - thanks\!
> 
> **Desventajas**: There are still a few smaller areas such as search in IMAP accounts that could be improved over time, but nothing that significantly affects our daily workflow. The product is already very solid and keeps getting better with updates.
> 
> So far, everything has been pretty awesome\! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails.&#10;&#10;I can’t recommend it enough. On top of that, the team behind Missive really listens to feedback. We experienced this firsthand when they personally helped us solve an issue that technically wasn’t even their responsibility — but they still went out of their way to help.&#10;&#10;Easy 5/5 stars. Hopefully it only keeps getting better over time.

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### "Easy Collaboration, but Takes Time to Learn" — 5.0/5

> **Shantal** | *23 de abril de 2026* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I like most about Missive is how it keeps team communication and emails in one place. The ability to collaborate on threads, leave internal comments, and assign conversations makes it easy to stay organized and ensures nothing gets missed.
> 
> **Desventajas**: It can feel overwhelming at first due to many features. The interface gets cluttered, and notifications can be easy to miss sometimes.
> 
> My overall experience with Missive has been really positive. It’s been a great tool for keeping team communication and emails in one place, which makes collaboration much more efficient. I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of time to get used to all the features, once I got the hang of it, it definitely improved our workflow and made managing emails as a team much easier.

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### "It's a very good service but can be improved with QoL changes." — 3.0/5

> **Usuario anónimo** | *19 de noviembre de 2024* | Servicios para el consumidor | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The ease of use, labels, setup, canned responses and different team inboxes.
> 
> **Desventajas**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive.
> 
> It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved.

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### "Replaced the chaos without adding new problems" — 5.0/5

> **Disha** | *9 de junio de 2026* | Recursos Humanos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The comment feature earns its place, adding context and notes directly to a thread keeps things tidy in a way that long reply chains never manage. Task assignment during busy stretches is also quick and straightforward without needing a separate tool for it.
> 
> **Desventajas**: Default notification settings come out of the box a bit aggressive, everyone ends up needing to dial them back on their own. The mobile app is solid for day-to-day use but falls short of the desktop version when you need the full feature set.
> 
> It's become the default for team email, which says enough. Duplicate replies were a recurring headache before and that problem is essentially gone. There was an adjustment period getting everyone up to speed, but once it clicked it became part of the routine without much friction. Keeping tabs on active conversations and making sure nothing gets responded to twice has been smooth ever since the initial setup settled in.

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### "The perfect solution for freelancers, SME's, and larger organizational teams" — 5.0/5

> **Max** | *13 de enero de 2026* | Consultoría de gestión | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I absolutely love Missive. I have been using it quite some time now, since they were just in the start-up phase. For private mail accounts it provides all tools you need (for free, mostly). Lots of functionality and lots of integrations: from Todoist (or similar) to openAI or API access. &#10;&#10;Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes. &#10;&#10;I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an absolute no brainer for me to choose Missive. &#10;&#10;Over the last few years it has been working perfectly on both my MacBook and iPhone. Also love the automations (workflow) through rules and conditions.
> 
> **Desventajas**: So far there is not much I do not like about Missive. I think it is a responsive web-app across the different platforms (instead of a dedicated app), but that's something you barely notice while using it. It makes the experience solid, stable, and uniform across all platforms.
> 
> To summarize my experience: my absolute go to solution for both privet and shared e-mail boxes. Centralizing rules, templates, and signatures make Missive a perfect tool for organizational teams.

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