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¿Quién utiliza este software?
Amplia combinación de clientes internacionales, desde grandes multinacionales (Kotex, Honda, Microsoft, City Express) hasta pequeñas empresas startup.
Valoración media
6 opiniones- En general 4.5 / 5
- Facilidad de uso 3.8 / 5
- Atención al cliente 4.8 / 5
- Funcionalidades 4.5 / 5
- Relación calidad-precio 4.3 / 5
Detalles del producto
- Precio inicial 2000,00 US$/mes
- Versión gratuita No
- Prueba gratis No
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Implementación
Instalado: Mac
En la nube, SaaS, web
Instalado: Windows
Móvil: nativo de iOS
Móvil: nativo de Android
-
Formación
En persona
En directo en línea
Seminarios web
Documentación
-
Asistencia
En horario ininterrumpido (atiende un representante)
Horas laborables
En línea
Datos del proveedor
- PUG Interactive
- http://www.picnicengine.com/
- Fundada en 2008
Sobre Picnic
El galardonado Picnic Engine de Pug Pharm se ha perfeccionado en los últimos 7 años y ha respaldado docenas de proyectos a gran escala que han creado millones de interacciones y participaciones mensuales de los usuarios. Debajo del conjunto completo de módulos de ludificación y actividad, Picnic es un motor totalmente configurable que admite puntos, distintivos, tablas de clasificación, niveles, jugabilidad de elementos, economías virtuales, desafíos de colección y elementos que mejoran la experiencia social, como inicio de sesión social, compartir e hitos.
Funciones de Picnic
- Definición y seguimiento de objetivos
- Gestión de comentarios
- Gestión de concursos
- Gestión de recompensas
- Gestión de tarjetas de identificación
- Herramientas de colaboración
- Métricas de rendimiento
- Para centros de atención telefónica
- Para contratación de personal
- Para desarrolladores
- Para formación
- Para ventas
- Seguimiento de clasificación y actividades
- Catálogo de recompensas
- Gestión de menciones
- Gestión del rendimiento
- Nominaciones
- Objetivos
- Puntos de recompensa
- Reconocimiento entre pares
- Reconocimiento por parte de los responsables
- Reconocimiento social
- Seguimiento del reconocimiento
- Tarjetas virtuales
- Análisis
- Chat en vivo
- Contenido en vídeo
- Distribución de contenido
- Gestión de bajas de la suscripción
- Gestión de comunidades
- Gestión de la comunicación
- Ludificación
- Recopilación de comentarios
- CRM
- Gestión de membresías
- Gestión de recompensas
- Gestión de tarjetas de regalo
- Portal de miembros
- Programa de fidelización
- Seguimiento de actividades
- Seguimiento de recomendaciones
- Tarjetas de fidelidad
- Alertas de cuenta
- Análisis de pérdidas/ganancias
- Contratación de personal
- Gestión de cuentas
- Gestión de ingresos
- Gestión de la comunicación
- Gestión del ciclo de vida del cliente
- Participación del cliente
- Resultado de salud
- Seguimiento/Análisis de uso
- Benchmarking
- Estudios de pulso
- Gestión de comentarios
- Gestión de objetivos
- Gestión del rendimiento
- Reconocimiento de empleados
Las opiniones más útiles de Picnic
Picnic is the best product to build rich Gamification aspects into your product
Publicado el 12/3/2018
Vamsi K.
Comentarios: We were able to provide impressive Gamification Systems to our Client, based on this product. The PugPharm team are very knowledgable in the Domain, and are very good at advising you about the overall Strategy for you gamification needs.
Puntos a favor: PugPharm provides a comprehensive end to end service to build Gamification into Products. Picnic is the product that is heart of this enterprise. Picnic helps you define Artefacts, Milestones, Rules that power your Gamification workflows. It scales very well to spikes in loads, and is easy to compose / edit the rules. The team behind the product is certainly the best thing about the product. The team does a good job at on-boarding you with the product, as well help you shape up your Game play aspects. We used Picnic to build Gamification Systems for our clients and the results have been very satisfactory. The team helps with functional aspects of your Gamification story and helps you build a good engagement platform.
Contras: The product is very blackbox style to begin with. The documentation can be improved a lot. More examples of using the product will also be useful, and give the users ability to understand product scope. The product we used was in a SaaS model. Hence any issues with the product should be taken care by the PugPharm team only. We certainly did not encounter any major breakages, but this model can be quite frustrating to fix issues.
PICNIC has been great for our product
Publicado el 25/1/2017
Phillip D.
Comentarios: We've been using Picnic for almost 2 years now for our product that targets foster youth. We use it for badging and keeping track of rewards that our members have earned. We worked quite closely with the Picnic team and found them to be professional, helpful and timely. I would say that the model we worked on with them was different than their usual model, as we got into a lot of the development on our side to integrate with theirs. They didn't build all of it which I think is their usual model. So, there were quite a few learning curves in integration from both teams, but I think we all learned a lot more. Certainly didn't put me off working with them, just had some bumps to overcome. Hopefully our experience will feed into others into the future working in the same way. As for features, I think I'd like to see more reporting as it is pretty basic, but I think that it is available with more money to support that, so not sure that is really their issue.
Puntos a favor: I think it's got a comprehensive feature set that works well overall with a lot of the engagement pieces we wanted for working with our members.
Contras: It's $$, but I would say that when we reviewed similar projects, it seemed to be cheaper than some and about the same as others. Still feels expensive as an ongoing license. However, they need recognize our project's non-profit status so that helped.
Reliable, flexible, well-supported
Publicado el 20/7/2016
Warren B.
Comentarios: Lots of features, flexible to create a wide range of projects and campaigns. Support staff very easy to work with and documentation was clear and up-to-date.
Fit the bill for gaming
Publicado el 2/3/2018
Phillip D.
Comentarios: We were able to get it up and running quickly which met our user goals. It also did a bunch of things that we would have had to spend a bunch of time building. We got what we needed from it.
Puntos a favor: We looked at a number of different software packages before deciding to use Pugpharm. It was a good choice for what we needed, which was a quick implementation. We also needed integration with our Drupal website. Their team was pretty flexible and the gameplay understanding was great. We learned a lot about what was needed for our users.
Contras: Probably the dashboard, as while functional, it seems like it could be more friendly. Probably something that will be improved and to be honest, it didn't impact functionality. The integration was also a chance for both teams to learn though, as I think we were the first Drupal implementation.
Picnic helped me a lot, simplifying and accelerating the gamification process.
Publicado el 3/11/2017
Alfonso e F.
Comentarios: I will help a lot in the implementation that Picnic will have more examples of how it is used and more documentation.
Puntos a favor: Picnic is a reliable and safe tool, which allows me to concentrate on other details of my application.