¿Quién usa Fuse Universal?

Fuse works with companies, charities, and government departments with more than 5,000 learners. Fuse is especially popular with large and fast-growing companies.

¿Qué es Fuse Universal?

Fuse connects your people with the knowledge and expertise they need to improve their skills and perform. Used by over 150 progressive organisations worldwide, including Hilti, Vodafone, Panasonic, Scandic and Avon, Fuse enables organisations to move from low-performance course-centric strategies to measurable improvement in organisational and personal performance.

Fuse is the ideal solution if you are looking for true performance support in the workflow

Información sobre Fuse Universal

Fuse Universal

http://www.fuseuniversal.com/

Fundada en 2008

Vídeo de Fuse Universal
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Resumen de precios de Fuse Universal

Fuse Universal no tiene versión gratuita, pero ofrece una prueba gratis.


Versión gratuita

No

Prueba gratis

Fuse Universal: implementación y asistencia

Asistencia

  • En horario ininterrumpido (atiende un representante)
  • Horas laborables
  • En línea

Implementación

  • En la nube, SaaS, web
  • Móvil: nativo de iOS
  • Móvil: nativo de Android

Formación

  • En persona
  • En directo en línea
  • Seminarios web
  • Documentación

Funciones de Fuse Universal

  • Académico/formación
  • Aprendizaje asíncrono
  • Aprendizaje colaborativo
  • Aprendizaje mixto
  • Aprendizaje sincronizado
  • Clase virtual
  • Comercio electrónico
  • Creación de cursos integrados
  • Empresas de formación
  • Empresas y negocios
  • Formación de empleados
  • Gestión de certificaciones
  • Gestión de contenidos
  • Gestión de medios
  • Ludificación
  • Portal de estudiantes
  • Seguimiento de competencias
  • Supervisión de la implicación
  • Tests y evaluaciones
  • Videoconferencia

Lista completa de Herramientas de aprendizaje móvil

  • Académico/formación
  • Aprendizaje asíncrono
  • Aprendizaje mixto
  • Aprendizaje móvil
  • Aprendizaje sincronizado
  • Autoría de cursos integrada
  • Comercio electrónico
  • Conformidad con SCORM
  • Empresa/negocios
  • Empresas de aprendizaje en línea
  • Ludificación
  • Portal del alumno
  • Videoconferencia

Lista completa de Plataformas LMS

  • Aprendizaje colaborativo
  • Aprendizaje móvil
  • Archivo de cursos de terceros
  • Autoría de cursos integrada
  • Colaboración entre varios usuarios
  • Compartir contenido
  • Creación de informes/análisis
  • Curación de contenido de autoservicio
  • Ludificación
  • Microaprendizaje
  • Portal de empleados
  • Recomendaciones

Lista completa de Plataformas de experiencia de aprendizaje

  • Firma electrónica
  • Formularios I-9 y de verificación electrónica
  • Formularios electrónicos
  • Gestión de documentos
  • Gestión de la descripción de trabajos
  • Gestión de la formación
  • Gestión de la orientación del flujo de trabajo
  • Gestión de tareas
  • Manual del empleado
  • Portal de autoservicio

Lista completa de Software de onboarding

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Opiniones de Fuse Universal

Todas las opiniones

Calificación general

4/5

Evaluación media

Facilidad de uso 3,9
Atención al cliente 3,7
Funcionalidades 4,1
Relación calidad-precio 4,1

Evaluar software

Comparte tus experiencias con otros compradores de software.

¡Escribe una reseña!
Catherine C.
Instructional Designer
Aprendizaje en línea, 201-500 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5 /5
  • Facilidad de uso
    5 /5
  • Funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 2/12/2020

"The epitome of user experience platforms and social learning"

Comentarios: We are solving issues with getting all the employees from our various branches to unify under one complete understanding of how the group functions and the direction that we are going in. The benefits have been tremendous, with serious engagement from the staff, and increasing productivity in the work environment.

Puntos a favor: I really like the fact that I can login at any time of the day, from any device and learn in short, concise and well put together learning programmes; as well as socially using informal learning. The CSM Team and Support Desk are extremely supportive and respond immediately to any requests.

Contras: There is very little that I dislike, but I definitely feel that there are untapped areas that can be improved on, with the system structure.

  • Fuente de la reseña 
  • Publicado el 2/12/2020
Phil W.
Head of Curriculum & Learning Technologies
Administración educativa, 1001-5000 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4 /5
  • Facilidad de uso
    3 /5
  • Funcionalidades
    5 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 27/11/2019

"Fuse - Communications, People Development & Training Delivery Review"

Comentarios: Fuse has been and continues to be unique in the market place in terms of the features it has and integration it is now promising across many software applications. It's allowed us to grow as a business and stay connected to a national workforce and its encouraged us to digitise our learning delivery to our clients. The customer teams are always engaging and willing to help and in recent years Fuse have recognised the importance of customer steering groups and advisory boards. They are becoming a "listening" business while remaining innovative and challenging in whats hot and whats not in Learning & development.

Puntos a favor: A very innovative product and development team. Fuse really is a Next Gen platform that supports company wide business communication, collaboration, learning and engagement. The base suite of tools and functionality is fantastic and the team look to innovate and now collaborate with the latest thinking and learning tools in the market place.

Contras: As a growing business over the years we have worked with them they have focused alot on new features development and functionality before the basics of previous introductions have been ironed out. This leads to a "buggy" experience in the 1st instance of a feature that held so much promise. I'm pleased to say they have worked this out and now have good development road maps and testing in place before they come to market with new features - The system is stable most of the time and new functionality is discussed with customers before release

  • Fuente de la reseña 
  • Publicado el 27/11/2019
Paul G.
Head of learning
Telecomunicaciones, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    2 /5
  • Facilidad de uso
    2 /5
  • Funcionalidades
    3 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    3/10
  • Fuente de la reseña 
  • Publicado el 17/4/2020

"Average product made hopeless by instability issues and non-existent support"

Comentarios: It was great having the freedom to be able deliver completely custom user interfaces using HTML and Javascript. Fuse were good in accommodating our unusual needs and developing the platform to make features they developed for all clients available to everyone. However, i could never risk working with them again because they're simply unable to provide a robust system and the support was truly dreadful. For more than 5 years they promised to recruit better people that would miraculously solve their inability to manage/support their own platform. Truth is, they have no idea how to structure a software development team, or customer service team in a way that makes them able to deliver a stable system.

Puntos a favor: The ability to customise the user experience using custom html. We were able to completely customise the user interface, which was good because we found the fuse interface terrible.

Contras: It was highly unstable which led to no end of issues for us. We relied heavily on fuse tracking our new starters completing their training and then reporting via their APIs. We had so many issues with this failing to properly register completions and it caused huge problems for us. What's worse was the terrible level of support given by Fuse. Going via the normal/formal routes of reporting bugs was literally a waste of time and pretty much never resulted in any issue being resolved in 5+ years of use. I'd instead have to kick off with the [SENSITIVE CONTENT HIDDEN], and in fairness to them they did then try to resolve issues. However, even then is was largely hopeless and we were forced to leave fuse and build our own LMS functionality internally.

  • Fuente de la reseña 
  • Publicado el 17/4/2020
Daryl W.
Learning & Development Manager
Tecnología y servicios de la información, 1001-5000 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    4 /5
  • Facilidad de uso
    3 /5
  • Funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 3/12/2020

"Highly customisable, according to your business needs."

Comentarios: Overall, I've found Fuse fairly user friendly - once you get your head around the different functionality and how it all works, you can really bend and mould the platform to your own needs. It's worth the investment of effort, and worth being open to trying things out and tweaking as you go.
The technical support team are brilliant - they're super speedy to respond, and they have helped me out with all sorts of requests (yes, even the stupid questions...)

Puntos a favor: The platform is highly customisable, according to your business needs. This is great for me, as it means I can tailor each of our communities to the visual identity of the relevant programme or department, and can easily highlight new or relevant content. The technical support team are also incredibly efficient - they respond quickly no matter what time of day, and deliver fantastic levels of customer service.

Contras: The downside to so much customisability is that you need to have at least basic HTML/CSS skills to really get it looking how you want it to, and it can take a fair chunk of time to get everything looking and working how you'd like it to if you're not confident in your visual design and coding skills. I'd recommend taking time to really plan out exactly what you want to use the platform for, and avoid trying to be everything to everyone (it can very quickly become a beast otherwise!).

  • Fuente de la reseña 
  • Publicado el 3/12/2020
Topher O.
Sr. Director of Learning & Development
Propiedad inmobiliaria, 1001-5000 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5 /5
  • Facilidad de uso
    5 /5
  • Funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 28/8/2019

"Alliance Residential Turns the Tide on Learning"

Comentarios: Fuse has been a greta team to work with. They had an initial architect team that came along side of us to help us focus the project on the overall goals for the organization. This sounds so elementary, but when we came into it, we were just thinking about providing this cool tool for our associates to use. This shif in thinking was revolutionary and has really helped the whole site come together. Now that we are up and running, we have biweekly meetings with our client success managers who help us dive into what's working and what's not. They offer help and suggestions and help us stay focused on our overall objectives.

Puntos a favor: What we love about Fuse is that it has the ability to bring together Learning, Policy, and Communications into one central location where our workforce (who is disparate across the country) can connect and actually engage with the content presented. We understand that how we learn is changing. We want to consume information right at the time we need it, and we want it to be short and effective so that I can get about the job at hand. In our personal lives we use Google, but now, at work, we use Fuse!

Contras: There have been some issues on reporting that they are working through with the addition of Good Data to the project. At the current time, some reporting is limited, but with the Good Data coming on, we are going to have the ability to slice and dice thousands of data points in ways that we've never been able to do with X data.

  • Fuente de la reseña 
  • Publicado el 28/8/2019