Fergus

Fergus

4.5 / 5 64 reseñas

¿Quién utiliza este software?

Fergus is a job management software designed for the trade industry by a trade industry owner. Ideally suited for small to medium-sized Plumbing, Electrical and HVAC contractor businesses.


Valoración media

64 reseñas
  • 4.5 / 5
    En general
  • 4.5 / 5
    Facilidad de uso
  • 5 / 5
    Atención al cliente
  • 4.5 / 5
    Características
  • 4.5 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
    $32.5/mes
  • Pricing Details
    30-day free trial, no credit card required. Free for sole traders.
  • Versión gratuita
  • Implementación
    Cloud, SaaS, Web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación
    En persona
    En directo en línea
    Documentación
  • Asistencia
    Horas laborables
    En línea

Datos del proveedor

  • Fergus Software
  • http://www.gofergus.com/
  • Fundada en 2011

Información sobre este software

Whether it's residential call-outs or large commercial jobs, Fergus full-service job management software for plumbers gives you all the tools you need to run a successful plumbing business. Created by a plumber, Fergus takes care of all the details from quoting, scheduling and invoicing through to managing your team and Health & Safety. With more than 1.3 million jobs already booked with Fergus, our visual workflow can help you manage hundreds of jobs on the go.


Fergus Features

  • Billing & Invoicing
  • Commercial / Industrial
  • Contract Management
  • Customer Database
  • Electronic Signature
  • Mobile Access
  • Quotes / Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Bills of Material
  • Budgeting & Forecasting
  • Change Orders
  • Cost-to-Completion Tracking
  • Invoice Management
  • Overrun Reporting
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Purchase Order Management
  • Quotes / Estimates
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management
  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Groundskeeping
  • Inventory Control
  • Irrigation Tracking
  • Job Management
  • Landscape Design
  • Mobile Access
  • Payroll Management
  • Plant Database
  • Quotes / Estimates
  • Routing
  • Scheduling & Appointments
  • Work Order Management
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling
  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Group Scheduling
  • Shift Scheduling
  • Time Tracking
  • Vacation / Leave Tracking
  • Contact Management
  • Customer Accounts
  • Forms Creation
  • Pricing Management
  • Product Configurator
  • Proposal Management

Últimas reseñas disponibles sobre Fergus

Traducción realizada automáticamente. Mostrar la reseña original

Fergus has been a fantastic tool to manage our growing electrical firm. It is really easy to operate

5/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
4 / 5
Relación calidad-precio

Puntos a favor: It is a one stop shop "power house" that runs our electrical and heat pump contracting business. It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also. The customers enjoy the interface through email and we regard the ability of the system to track and record site related information to be very valuable for all users. By adopting this system we are now seen as professional and progressive with in our town. We are now capturing better information about job costs before we send invoices which has helped us to raise our overall profit margin. We no longer have jobs falling through the cracks at invoicing time either. The scheduling features are fantastic, all staff can see what is on for the week, not just those in the office that can see the whiteboard! The workers on the ground have access to client details which allows them to make contact without input from the office, they also have full job history and quote/estimate information which makes their job easier also. The App runs on any mobile platform which solves the android vs IOS debate, we just use the platform that we like. No software to manage is also a bonus, if we have internet access... were in business! This has been the biggest leap towards a paperless office that we've made so far. We enjoy the friendly knowledgeable helpdesk staff who always answer the phone promptly. Awesome!

Puntos en contra: Once you have published a quote, you can no longer edit it... if you find a mistake or want to add something extra to the quote. The search engine on electrical items can be abit poor, maybe it could show frequently selected or used items at the top of the search results list. The financial summary has too much information in it, it is so busy. There could be more price options, we would like to bring on another administrator on a 3 hrs per day basis and another electrical worker on a 2-3 days basis, it is quite expensive for part timers. There is no drawing software in the system for quoting, some others such as Simpro, System fox and Katipult have this on-board. (I think these are usually based on Visio). J A Russell don't API to the system like Corys and Plumbing World do, could be easier for us if they did the same.

Traducción realizada automáticamente. Mostrar la reseña original

We have been using Fergus for almost 12 months now and are very happy with the program.

5/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable

Puntos a favor: We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll.
In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

Puntos en contra: The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of).
In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.