ADP Workforce Now

Excelente aplicación

Puntos a favor:

Permite como trabajador conocer información relacionada con su salario, beneficios, vacaciones y otras más, sin necesidad de llamar a Recursos Humanos, es tener la información a la mano, totalmente disponible para cuando uno la necesite.

Puntos en contra:

El acceso es un poco engorroso, se requieren demasiados datos para autenticar, debería ser algo más sencillo.

Best ADP app

Puntos a favor:

Very easy to use and navigate through the web. You can find what you are looking for. It has multiple functions

Puntos en contra:

It take time to use learn how to use it and knowing where to go to find your information. It contains a lot of links

Worth the Money!

Comentarios: It has been great, the implementation team and standard support are always very quick to resolve issues.

Puntos a favor:

Payroll was quite the process before having an all in one system for time and attendance and payroll processing. Now it is very smooth and having all of our employee data in one place is great!!

Puntos en contra:

It is a more expensive option but the expandability for future growth and top rate security offset this in my opinion.

Not a good option for smaller companies

Comentarios: Not great. Customer service is a joke without a dedicated service team, which you can only get by meeting a certain size threshold or paying roughly four times the monthly rate for basic service. They are constantly changing the theme/formatting of the website (at least twice a year), so you have to relearn things often. Six months ago I had a call with them to explore adding the Applicant Tracking and Performance Management modules, and they ended up presenting me with the biggest suite possible without 12 other pieces I didn't need (which was going to increase our annual cost on the system by 3 times, or $40k). When asked to quote me on just the 2 modules I wanted, they literally said "what is your budget? that will help us determine the price." Very backwards approach.

Puntos a favor:

Lots of customization in reporting and accesses

Puntos en contra:

Very obvious that they acquired many pieces along the way - isn't a seamless product. For example, if you are building a report and search for "pay rate", three different options come up. Several updates (like employee state taxes) require you to make the change in multiple spots instead of changing it once and that cascading to all impacted areas.

Easy, convenient and practical

Comentarios: Overall I enjoy it. My company has used it for the past 14 years, switched to paycom for a half a year and then made the smart decision to switch back.

Puntos a favor:

Love the convenience of being able to use your phone with this app. Being able to clock staff in and out easily if they forget to clock in, keeping track of pto, time card edits and missed punches the main things I take care of is just so easy.

Puntos en contra:

When I used paycom, you were able to request your days off on that. With adp, we have to go back to using pen and paper and keep track of staff days off instead of having it all in one spot. Would be nice!